PROJECT QUALITY MANAGEMENT

PROJECT QUALITY MANAGEMENT

1. Quality Metrics

2. Quality Checklists

3. Project Documents Updates

4. Perform Quality Assurance

   • provides an umbrella for continuous process improvement, which is an iterative means for improving the quality of all processes
   • Perform Quality Assurance: Inputs
     • Quality Management Plan
     • Process Improvement Plan
     • Quality Metrics
     • Quality Control Measurements
     • Project Documents
   • Perform Quality Assurance: Tools and Techniques
     • Quality Management and Control Tools
       • Affinity diagrams.
       • Process decision program charts
       • Interrelationship digraphs
       • Tree diagrams
       • Prioritization matrices
       • Activity network diagrams
       • Matrix diagrams.
     • Quality Audits
     • Process Analysis
   • Perform Quality Assurance: Outputs
     • Change Requests
     • Project Management Plan Updates
     • Project Documents Updates
     • Organizational Process Assets Updates

5. Control Quality

   • monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes