Closure

Closure

1. outcomes must match goals

2. results can be analysed

3. captures critical knowledge

4. administration

   • resources are released for other projects
   • evaluations can occur
     • peer
     • customer
     • audit
   • contracts terminated
   • verify deliverables' completion
   • sponsor/customers' formal sign-off

5. acknowledgements & awards

6. 5 circumstances

   • normal
   • premature/ incomplete
   • perpetual
     • never seems to end
   • failed
     • costs of completing outweigh benefits
   • change in priorities
     • Killing a project
       • political impacts
       • cost implication
       • damages relationships
       • damages morale

7. Clean up

   • Final accounting
   • Punchlist
   • contract commitments

8. Final report

   • evaluations
   • successes
   • project data
   • changes and their effects
   • further work needed
   • accounting report
   • reflection & future recommendations

9. feedback

   • collate responses
   • communicate