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Values, Attitudes and Behaviour

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Mapa Mental sobre Values, Attitudes and Behaviour, criado por Sharon Quak em 07-09-2013.
Sharon Quak
Mapa Mental por Sharon Quak, atualizado more than 1 year ago
Sharon Quak
Criado por Sharon Quak mais de 12 anos atrás
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Resumo de Recurso

Values, Attitudes and Behaviour
  1. Compliance V Conformity
    1. Compliance
      1. external force
        1. result of stimuli, order, instruction
          1. the result of rules, laws, etc
          2. Conformity
            1. internal acceptance
              1. may be involuntary or voluntary
              2. no external instruction
                1. internal conscience (voice in head)
                2. Social faciliatation
                  1. doing it because others are doing it
              3. Values
                1. expression of what is "good", "right"
                  1. based on underlying beliefs about the world
                    1. different for everyone
                    2. expression of "right conduct"
                      1. that we think will lead to preferred outcome
                        1. according to our underlying beliefs
                      2. content and intensity of hierarchy
                        1. values can be ranked
                          1. Maslow's Hierarchy of Needs
                        2. Types
                          1. terminal
                            1. created by long term goals
                            2. instrumental
                              1. created based on need to fulfil terminal values
                          2. Values to Attitudes
                            1. values provide normative basis for attitude
                              1. attitudes
                                1. evaluative statements that relate to specific preposition
                              2. Attitudes to Behaviour
                                1. Types of Attitudes
                                  1. Affective component
                                    1. emotional evaluation
                                    2. cognitive component
                                      1. evaluation based on values
                                      2. behavioural component
                                        1. behaving certain way based on attitude
                                    3. Job Satisfaction
                                      1. definition
                                        1. positive feeling based on evaluation
                                          1. includes content, pay, promotion, etc
                                            1. influenced by values
                                              1. Important attitude influencing employee behaviour
                                              2. impact in the workplace
                                                1. exit
                                                  1. voice
                                                    1. loyalty
                                                      1. neglect
                                                    2. Values and Culture
                                                      1. same values, attitudes and behaviour
                                                        1. can be grouped - culture
                                                        2. characteristics
                                                          1. historical
                                                            1. moral force
                                                              1. associated with stability
                                                                1. can be inclusive/exclusive
                                                                2. impact of national culture
                                                                  1. factors
                                                                    1. power distance
                                                                      1. individualist/collectivist
                                                                        1. quantity/quality
                                                                          1. uncertainty avoidance
                                                                            1. duration

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