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Mapa mental

Communication Styles

Alexis Navarro Espanhol

Conteúdo do mapa

Communication Styles

  1. Downward

    • Represents the most stereotypical form of formal communication. Information flows from management level down to lower levels.
  2. Informal

    • A very relational, a very natural and quick form of communication as people interact with each other freely and can talk about a diverse range of topics, often extending outside of their work duties.
  3. Upward

    • Contains information which passes from subordinate levels up to management and senior levels.
  4. Formal

    • Refers to the flow of official information through proper, predefined channels and routes. The flow of information is controlled and needs deliberate effort to be properly communicated.
  5. Lateral

    • It refers to communication between individuals who are at the same or similar levels within an organization but have different areas of responsibility.
  6. Natural Collaborator

    • Are dot-connectors and/or dot-creators. They are either deeply knowledgeable in a specific subject, or they know how different pieces work together.
  7. Supporter/encourager

    • This kind of member praises, agrees with, and accepts the contributions of others; offers warmth, solidarity, and recognition. Is the type of member that supports other members by helping with tasks and doing what is asked of them.
  8. Natural leader

    • Is usually the center of a group of people. In most cases a natural leader will not be trying to lead, they are just being themselves and following their vision while others choose to go along with them. Natural leaders actually are born that way.

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Mapa Mental sobre Communication Styles, criado por Alexis Navarro em 15-08-2020.
Criado por
Alexis Navarro
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