MANAGEMENT INFORMATION SYSTEMS

MANAGEMENT INFORMATION SYSTEMS

1. TYPES

   • according to its constitution
     • abstract
     • physical
   • according to its Nature
     • Closed systems
     • Open systems

2. EXAMPLES

   • TPS Transaction Processing System
     • Payroll
   • BIS Systems for business intelligence
     • financial planning
   • CRM Customer Relationship Management
     • quality of service
   • SCM Supply Chain Management
     • inputs and outputs
   • ERP enterprise resource planning
     • Logistics
   • DSS Decision Support System
     • ROI

3. SYSTEMS THEORY

   • Ludwig Von Bertalanffy
     • Biologist
     • Systemic conception

4. THREE PREMISES

   • systems exist within systems
   • functions depend on their structure
   • systems are open

5. SYSTEM CARACTERISTICS

   • Purpose and objective
   • Globalism or totality Entropy
   • Homeostasis

Imagens e arquivos do mapa