eMails and letters

eMails and letters

1. You know

   • Dear/Hello/Hi+name
     • Best wishes/All the best
   • You don't know
     • Dear+firstname/Dear+surname
       • Best wishes/Kind regards

2. You know

   • Dear+name
     • Best wishes/Love/With love
   • You don't know
     • Dear+surname/Dear+Sir or Madam
       • Yours sincerly/Yours/Yours faithfully

3. Beginning

   • Thanks for your email/ Thanks for your letter about
     • Refer to the topic or the question
       • You mentioned/asked about...
       • With reference to...
       • As for...
       • Your...sounds an excellent idea...
       • Suggestions
         • Ask for information
           • Complaining
             • I'm not very happy about+Ving
             • I'd like to complain about+Ving
             • Apologising
               • Sorry about+Ving
               • I'd like to apologise for+Ving
           • Could you tell me
           • I'd like to know if
           • I'd like information on
           • Do you know if/wether/when/what
         • How about+Ving
         • What about
         • It might also be a good idea to
         • Can I suggest
         • I suggest+Ving