NEGOTIATION

NEGOTIATION

1. Two or more parties, who have common interests, try to reach an agreement.

   • INTERNAL
     • SOCIAL SKILL
       • Influence
       • Communication
       • Leadership
       • Collaboration and cooperation
       • EMPATHY
         • Effort to identify
           • with the
             • feelings of the
               • other person
         • Control emotions
           • during
             • negotiation
         • INTUITION
           • Provide
             • additional information
           • Help make
             • better decisions
   • EXTERNAL
     • Time
       • Manage
         • Control
           • Shape
             • the alternatives
               • Reduction of available time
               • Try to extend the time available
     • POWER
       • Ability to influence
         • the behavior
           • attitudes
             • of the
               • Opponent
     • INFORMATION
       • With more information
         • of the opponent
           • better agreement
     • CULTURE
       • Approach the buyer
         • according to
           • his country or culture
             • to determine
               • the sale
     • STANDARDS
       • Process
         • protocol
           • used to make
             • the concrete agreement
     • EXPERIENCE AND EDUCATION
       • Create intimidation
         • to the
           • opponent with vast of it
     • COMPETENCE
       • An organization
         • is better when
           • It's more innovative
           • Know the consumer better
           • has a superior level of quality in products