Communication

Communication

1. What is communication

   • communication is activity of convening information and has been derived from the latin word communis meaning to share

2. required

   • Sender
     • is the one who sends or transmits your message
   • a message
     • Information transmitted between the sender and receiver
   • recept
     • person that receives the message
   • Canal
     • medium through which the message is transmitted

3. Types of Communication

   • Verbal Communication
     • occurs through the use of words where the communicator depends on the language designed or developed
       • Oral Communication
         • They are the messages the speaker transmits through words, idioms and phrases. It is the simplest way to present ourselves and communicate with the public.
         • The way in which the speaker presents himself to the audience, his body language, his gestures can significantly impact the audience.
       • Written Communication
         • It is a process of exchanging information and messages through texts and written words.
           • can communicate across multiple countries or remotely quickly and easily
             • written language in the form of
               • Emails
               • Letters
               • reports
   • Nonverbal Communication
     • The basic communicating methods in nonverbal communication are signs, signals, expressions, and gestures.

4. Elements of the comunication process

   • Encoding
     • its refers to the process of talking an idea or mental image, associating with words. and then speaking those words in order to convey a message
   • Decoding
     • is the reverse process of listening to words, thinking about them, and turning those words into mental
   • communicator
     • The term communicator refers to all of the people in the interaction or speech setting
       • Used
         • Sender
         • Receiver
         • with other people we are not only sending a message, we are receiving messages from others simultaneously
           • The information we gain from these observations is known as feedback.
             • Examples
               • Gestures If audience members are interested, agree, and understand us, they may lean forward in their seats, nod their heads, have positive or neutral facial
                 • expressions, and provide favorable vocal cues (such as laughter, “That’s right,” “Uh huh,” or “Amen!”). If audience
               • disagree, or are confused by our message, they may be texting or looking away from us, shake their heads, have unhappy or confused expressions on their faces,
                 • or present oppositional vocal cues (like groans, “I don’t think so,” “That doesn’t make sense,” or “You’re crazy!”).
   • Message
     • The message involves those verbal and nonverbal behaviors, enacted by communicators, that are interpreted with meaning by others.
       • The verbal portion of the message refers to the words that we speak,
       • Not verbal portion includes our tone of voice and other non-vocal components such as personal appearance, posture, gestures and body movements, eye behavior, the way we use space, and even the way that we smell.
   • The Chanel
     • is very simply the means through which the message travels. In face-to-face communication the channel involves all of our senses, so the channel is what we see, hear, touch, smell and perhaps what we taste.
       • Examplle
         • When we’re communicating with someone online, the channel is the computer;

5. Models of comunnication

   • Linear Model of Communication
     • The first part of the model is the sender, and this is the person who is speaking
       • The second part of the model is the channel, which is the apparatus for carrying the message (i.e., the phone or TV).
         • The third part of the model is the receiver, and this is the person who picks up the message.
   • Transactional Model of Communication
     • In the transactional model, communication is seen as an ongoing, circular process.
       • The transactional model has a number of interdependent processes and components,
         • channel
         • message
         • decoding
         • encoding
         • Noise

6. Skills Comunication

   • It is the nature of human beings to communicate all the time. This ability of expressing powerfully and influencing the attitude of people to enhance their better performance in jobs has emerged as one of the top job skill
     • Write good correspondence
     • Be fluent in oral conversation
     • Develop powerful body language
     • Be able enough to sell ideas and products effectively
   • Communication skills essential for promotion
     • Nowadays, one of the most important prerequisites for promotions in the industry is good communication skills. Communication skills are not just required for the top managerial but managers at lower rank are also requested to have good command over spoken and written business language.
   • Communication skills aid problem solving
     • it is necessary for him to be clear and think in a systematic manner. Attainment of effective communication skills is an addition to a person’s self-esteem and confidence
     • the managers to collect all the relevant information and get around the people in an effortless manner.
   • Communication skills, enhance motivation
     • Listening is also an important constituent of communication as it is an added learning to an individual, which highly influences their attitude
     • Communication skills help in reorienting
     • the objectives of the firm and accomplish them more profoundly.
     • behavior towards learning
   • Communication skills are advantageous in personal life
     • Thus, people who are highly active in this kind of activities come up as a good communicator where they may get noticed quickly and appointed as head of many such group activities

Imagens e arquivos do mapa