Mapa mental
Getting to yes
Conteúdo do mapa
Getting to yes
The Problem
- Every Method of negotiation
- 1.-It should produce wise agreement if agreement is posible
- 2.-It should be efficient
- 3.-Should improve or at least not decrease the releationship between parts
- Bargaing over positions
- Problems
- Unwise agreements
- Inneficient results
- Endangers relationships
- Problems
- Negotiation on the meriths
- Levels
- 1.- The negotiation adresses the substance
- 2.- Focusses the process for dealing the substance
- Levels
- Every Method of negotiation
1.- Separate the people from the problem
- Negotiators are people first
- Interests
- 1.- Relationship
- The treat with the other will not be damaged.
- 2.- Object of negotiation
- Why one negotaites
- 1.- Relationship
- PRoblems
- Perception
- The problem is the difference between theirs and yors
- Emotion
- Could bring the negotiation to an impass or a break.
- Communication
- NEgotiators may not being talking to each other
- The other may not be hearing you
- Misunderstanding
- Perception
2.- Focus on interests, not positions
- Positions
- What you decide
- Interests
- Who you decide
- How to identify them
- Ask Why
- Moist Powerful basic human needs
- Economic well- being
- Sense of belonging
- Recognition
- Control Over One`s life
- Positions
3.- Invent options for mutual gain
- Obstacles
- 1.- Premature Judgement
- 2.- Search for single answer
- 3.-Assumption of a pie
- 4.- Solving the problem is their problem
- PRescription
- 1.-Separate inventing for judging
- 2.- Broaden your options
- 3.- Look for mutual gains
- 4.- Make their decission easy
- Obstacles
4.- Insist in using objective Criteria
- Fair Standards
- Independent on each side`s will
- Legitimate
- Practical
- Should apply to each side
- Equity
- Laws
- Precedents
- Reciprosity
- NEver yield to pression
- Briebe
- Threat
- Mannipulate
- Fair Standards
Yes, but...
- If they are powerful (Whwn you have not Leverage)
- Protect Yourself
- BATNAS
- Make the most of the deal
- Protect Yourself
- When the other party uses dirty tricks
- Not counter attack
- Not respond in atack to their positional bargaing
- Tactics
- If they are powerful (Whwn you have not Leverage)
Informações
- Descrição
- Mapa Mental sobre Getting to yes, criado por josemariamartine em 04-11-2015.
- Criado por
- josemariamartine
- Visualizações
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