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Mapa mental

Getting to yes

josemariamartine Espanhol

Conteúdo do mapa

Getting to yes

  1. The Problem

    • Every Method of negotiation
      • 1.-It should produce wise agreement if agreement is posible
      • 2.-It should be efficient
      • 3.-Should improve or at least not decrease the releationship between parts
    • Bargaing over positions
      • Problems
        • Unwise agreements
        • Inneficient results
        • Endangers relationships
    • Negotiation on the meriths
      • Levels
        • 1.- The negotiation adresses the substance
        • 2.- Focusses the process for dealing the substance
  2. 1.- Separate the people from the problem

    • Negotiators are people first
    • Interests
      • 1.- Relationship
        • The treat with the other will not be damaged.
      • 2.- Object of negotiation
        • Why one negotaites
    • PRoblems
      • Perception
        • The problem is the difference between theirs and yors
      • Emotion
        • Could bring the negotiation to an impass or a break.
      • Communication
        • NEgotiators may not being talking to each other
        • The other may not be hearing you
        • Misunderstanding
  3. 2.- Focus on interests, not positions

    • Positions
      • What you decide
    • Interests
      • Who you decide
    • How to identify them
      • Ask Why
      • Moist Powerful basic human needs
        • Economic well- being
        • Sense of belonging
        • Recognition
        • Control Over One`s life
  4. 3.- Invent options for mutual gain

    • Obstacles
      • 1.- Premature Judgement
      • 2.- Search for single answer
      • 3.-Assumption of a pie
      • 4.- Solving the problem is their problem
    • PRescription
      • 1.-Separate inventing for judging
      • 2.- Broaden your options
      • 3.- Look for mutual gains
      • 4.- Make their decission easy
  5. 4.- Insist in using objective Criteria

    • Fair Standards
      • Independent on each side`s will
      • Legitimate
      • Practical
      • Should apply to each side
      • Equity
      • Laws
      • Precedents
      • Reciprosity
      • NEver yield to pression
        • Briebe
        • Threat
        • Mannipulate
  6. Yes, but...

    • If they are powerful (Whwn you have not Leverage)
      • Protect Yourself
        • BATNAS
      • Make the most of the deal
    • When the other party uses dirty tricks
      • Not counter attack
      • Not respond in atack to their positional bargaing
    • Tactics

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Mapa Mental sobre Getting to yes, criado por josemariamartine em 04-11-2015.
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