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Negotiation

Descrição

http://www.youtube.com/watch?v=1FeM6kp9Q80
emesajar1870
Mapa Mental por emesajar1870, atualizado more than 1 year ago
emesajar1870
Criado por emesajar1870 quase 12 anos atrás
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Resumo de Recurso

Negotiation
  1. Two main ways
    1. Win-Win
      1. Integrative bargaining
      2. Win-Lose
        1. Distributive bargaining
      3. Tips of principled negotiation
        1. Separate the people from the problem
          1. Focus on interests not positions
            1. Invent options for mutual gain
              1. To think of every possible solution
                1. Use objective criteria
                2. Two-way communication process
                  1. Increasing understanding and relations
                    1. Creating a shared future
                    2. Quality of a stakeholder dialogue
                      1. Commitment
                        1. Consensus
                          1. Capacity
                            1. Consciousness

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