Delegating Successfully

Delegating Successfully

1. ON DELEGATION:

   • 'Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity.' (George S Patton)
   • 'No person will make a great business who wants to do it all himself or get all the credit.' (Andrew Carnegie)

2. DEFINITION: Delegation is the assignment of authority and responsibility to another person to carry out specific duties.

   • HOWEVER: The person who delegated the work remains accountable.

3. GOOD DELEGATION:

   • FOR YOU IT:
     • Saves time (& money)
     • Relieves your workload
     • Allows you to make better decisions
     • Makes more effective use of your time
   • FOR YOUR COLLEAGUES IT:
     • Empowers & motivates
     • Builds on the strengths of each team member.
       • Builds skills
       • Develops team-work
         • Assists control of a large team
     • Develops a sense of responsibility

4. POOR DELEGATION:

   • is an abdication of responsibility
     • is merely 'passing the buck'
   • is micro-management
   • causes frustration & confusion
   • Is not well-planned
     • Does not allow for the necessary resources & authority

5. WHEN TO DELEGATE

   • You want to develop a staff member
     • The job can be done adequately by another member of staff
   • You need to free-up time for priorities
     • You have more work than you can manage yourself

6. PLANNING DELEGATION

   • Allocate resources
     • Time
     • Money
     • Authority
     • Assistance
   • Clarity: be specific
     • of task(s)
     • timescale
   • Monitor
     • Review
     • Evaluate