Project communications management

Project communications management

1. Bibliografía: Project Management Institute. (2013). PROJECT COMMUNICATIONS MANAGEMENT. En . A Guide to the Project Management Body of Knowledge (PMBOK 47 ® Guide) – Fifth Edition (287-297). Newton Square, Pennsylvania: Project Management Institute, Inc.

2. Doy mi palabra que he realizado este mapa mental con integridad académica

3. Internal

4. Formal

5. Vertical

6. Official

7. Written

8. Plan communications management

   • Tools and techniques
     • Communication requirements analysis
       • Info needs of the project stakeholders
         • Project charts, disciplines, logistics, and external info needs
     • Communication technology
       • Urgency of the need information
       • Availability of technology
       • Ease of use
       • Project environment
       • Sensitivity and confidentiality of the information
     • Communication models
       • Encode
       • Transmit message
       • Decode
       • Acknowledge
       • Feedback/Response
     • Communication methods
       • Interactive communication
       • Push communication
       • Pull communication
     • Meetings
   • Outputs
     • Communication management plan
       • Stakeholder communication requirements
       • Language, format, content and level of detail
       • Person responsible for communicating the information
       • Communication constraints
       • Flow charts of the information flow in the project
     • Project documents updates
       • Project schedule
       • Stakeholder register
   • Inputs
     • Project management plan
       • How the project´ll be executed, monitored, controlled and closed
     • Stakeholder register
     • Enterprise environmental factors
       • Communication needs to be adapted to project environment
     • Organizational process assets
       • Lessons learned
       • Historical information