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Mapa mental

Essentials of negotiation

Maidaly Alvarez Espanhol

Essentials of negotiation

Conteúdo do mapa

Essentials of negotiation

  1. Terms

    • Agreement: one wins and another loses
    • Negotiation: both parties win
  2. Characteristics

    • There are two or more parts
    • There is a conflict of needs and desires between two or more parties
    • The parties negotiate by their own decision
    • The process of "give and take" is fundamental. Modify the initial position to reach an agreement towards a "middle term" of the positions, which is called a compromise.
    • The parties prefer to negotiate and seek an agreement instead of fighting openly
  3. The relations between the parties are classified in

    • Interdependent
      • When the parties depend on each other to achieve their result
        • BATNA suggests that negotiators need to understand their own BATNA and that of others. The value of a personal BATNA always depends on the settings available in the current negotiation.
      • Types
        • Zero or distributive sum
          • Declare a value, do everything necessary to claim the reward
        • Non zero or integrative sum
          • Create a value, find a way for all parties to meet their objectives
    • Independent
      • Are able to meet their needs without the help and support of others
    • Dependent
      • Must rely on others to get what they need
  4. Mutual adjustment

    • Both can influence the results and decisions of the other, and their own results and decisions in turn are affected by the other party.
    • Two dilemmas
      • Dilemma of honesty
        • How much truth to reveal to the other party?
      • Dilemma of trust
        • How much should the negotiators believe what the other party is telling them?
    • Two actions in a negotiation help to create that trust and the notions of sincerity and justice
      • To be based on the perceptions of the results
      • To be based on the perceptions of the process
  5. Concession

    • When a party accepts a change in its own position
  6. Conflicts

    • The two-dimensional structure is called the double interest model. This model postulates that people in conflict have two types of independent interests.
      • Interest in their own results (in the horizontal dimension of the figure)
      • Interest in the results of the other (in the vertical dimension of the figure)

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Mapa Mental sobre Essentials of negotiation, criado por Maidaly Alvarez em 13-08-2018.
Criado por
Maidaly Alvarez
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