Operation Management - created from Mind Map

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Deal with

Can be define as

Is

Examples in Real life

Look for

PROCESSES

should be Design according to

That produce

is

CUSTOMER "Needs or Wants"

GOODS & SERVICES

Values Are given for Customer Needs or wants

Out Put differ From Companies Processes

An activity that Transform INPUTS into OUTPUTS

The direction and control of processes that transform inputs into outputs for customers

An art

A Science

Cause involve working with People and Things

Cause involves Understand the Processes

A plant supervisor, A mother planning meals, A restaurant manager

All follow steps

1. Planning

2. Implementation

3. Monitoring

Include

Processing

which is the Heart of the process

Operation Strategies

like

Develop new Operation strategies

Decrease Cost

Decrease Capital

Do more with less

like

Segment the Market

Identify product demand

Determine order winners and order qualifies