Laura Larsen
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Module 02 Quiz Review

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Laura Larsen
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Management of Health Information Services Module 02

Management of Health Information Services Module 02

Questão 1 de 20

1

Which of the following is not one of the traditional four managerial functions?

Selecione uma das seguintes:

  • Leading

  • Planning

  • Controlling

  • Auditing

Explicação

Questão 2 de 20

1

What is a policy?

Selecione uma das seguintes:

  • A document that informs employees of organizational structure within the company

  • A form created exclusively by the CEO that governs how employees should behave

  • Overall guidelines that set the boundaries for action

  • A series of related steps given in chronological order that details the prescribed manner of performing work

Explicação

Questão 3 de 20

1

What is a procedure?

Selecione uma das seguintes:

  • A series of related steps given in chronological order that details the prescribed manner of performing work.

  • A document that details the duties, reporting relationships, and job specifications for a specific position.

  • A way to pre-decide issues so that situations that occur repeatedly are handled the same way.

  • A plan that converts the organization’s goals and objectives into targets for revenue and spending.

Explicação

Questão 4 de 20

1

What is true about the planning phase in the four functions of management? Select ALL that apply.

Selecione uma ou mais das seguintes:

  • During this phase, a department budget is created

  • This is the most important of the four functions

  • This phase is most closely related to the controlling phase

  • The biggest factor in contributing to the success of this phase is communication

Explicação

Questão 5 de 20

1

An organizational chart helps to illustrate the span of control.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 6 de 20

1

What is true about Ergonomics?

Selecione uma das seguintes:

  • Ergonomics are developed by upper management

  • Show a clear depiction of how each workstation should look, because everyone is the same.

  • Has to do with employee behavior, such as gossiping, using Facebook, or texting

  • Poor ergonomics may affect performance and productivity

Explicação

Questão 7 de 20

1

Theory X assumes that employees are unmotivated and do not want to work.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 8 de 20

1

Theory Y assumes that employees are motivated and enjoy their jobs.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 9 de 20

1

The Gantt chart is a visual representation of the span of control within an organization

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 10 de 20

1

The Organizational Chart is a bar chart that allows project managers to plan and control projects at a glance.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 11 de 20

1

Span of control is linked to the concept of delegation.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 12 de 20

1

An example of Benchmarking would be

Selecione uma das seguintes:

  • A student copying another student's test answers

  • A manager looking at other manager's productivity standards to determine productivity standards of their own

  • A more experienced employee helping a new employee learn their roles and responsibilities within the company

  • developing short term plans to carry out the mission of the organization

Explicação

Questão 13 de 20

1

A strategic plan is a plan that is generally in place for about 3-5 years. They are plans that are used to reach the goals of the organization.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 14 de 20

1

A tactical plan has a focus of only 1-2 months and focuses solely on the creation of policies and procedures that are used at the departmental level.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 15 de 20

1

Six Sigma...

Selecione uma das seguintes:

  • was created by Toyota and is a form of autocratic leadership.

  • is a management strategy that utilizes less to do more and is a process improvement strategy that can be utilized in any type of organization.

  • is a set of techniques and tools utilized to improve the capability of organizational business processes.

  • uses current practices to plan, organize, and control individuals within an organization.

Explicação

Questão 16 de 20

1

A SWOT analysis looks at the internal strengths and weaknesses of an organization (or department), and the external opportunities and threats.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 17 de 20

1

Which of the following is true of performance appraisals? Select ALL that apply.

Selecione uma ou mais das seguintes:

  • Performance appraisals are a method of controlling individual performance

  • Part of the performance appraisal process is setting individual job performance standards.

  • The performance appraisal process requires the key job performance indicators be monitored throughout the appraisal period, and correction of any deviations occurs during the review.

  • Can be used as a report of process measures to help leaders follow progress to assist with strategic planning.

Explicação

Questão 18 de 20

1

One way to perform environmental scanning is a SWOT analysis.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 19 de 20

1

A deviation from the standard is called a variance.

Selecione uma das opções:

  • VERDADEIRO
  • FALSO

Explicação

Questão 20 de 20

1

According to the AHIMA Code of Ethics, HIM Professionals shall: (Select all that apply)

Selecione uma ou mais das seguintes:

  • Adhere to the ICD coding conventions, official coding and reporting guidelines approved by the
    Cooperating Parties, the CPT rules established by the American Medical Association, and any other official coding rules and guidelines established for use with mandated standard code sets.

  • Apply skills, knowledge of currently mandated coding and classification systems, and official resources to select the appropriate diagnostic and procedural codes (including applicable modifiers), and other codes representing healthcare services

  • Bring to the attention of the organization management any identified inappropriate coding practices that do not comply with requirements.

  • Exclude diagnosis or procedure codes inappropriately in order to misrepresent the quality of care
    provided.

Explicação

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