Pega CSA

A list of all cases assigned to that operator

B. A list of all cases assigned to their manager

C. A list of all assignments pending for that operator

D. A list of all cases created by that operator

A. Work Parties are used to identify email recipients

B. Work parties are used to capture customer data

C. All work party roles for a given case type are typically defined in a single work party rule.

D. Work parties identify which operator is currently assigned to a case.

E. Work parties identify which operators have performed assignments on a case.

A.Portal

B.Declare Expression

C.HTML

D.Harness

A) Data Types

B) Specifications

C) Case Types

D) Data Pages

E) Requirements

A. Provide instructions for each assignment

B. Create mock user interfaces

C. Identify decision outcomes

D. Add data pages to define the data structure

E. Add audit notes to flow shapes

a) Stages that can be transitioned either manually or automatically

b) Stages that can only be transitioned in the order defined in case map

c) Stages that represent a normale course of events when describing a case

d) Stages with no conditions or logic between steps

A.Rule-Declare-Expression

B.Rule-Declare-OnChange

C.Rule-Declare-Constraint

D.Rule-Declare-Trigger

E.Rule-Declare-CaseMatch

A.You can set a breakpoint for a specific step within an activity

B.Open an named clipboard page to display current data

C.Select which requestor session you wish to trace

D.Re-run a specific set of steps with updated data

A. Page

B. Page Group

C. Value List

D. Page List

A. A subcase cannot be created manually by an end user

B. A subcase can be created using a smart shape

C. A subcase can be created in a stage step

D. A subcase can be created automatically when a parent case is created

A. Each step in the screen flow allows you to determine if u can jump to this step or if you can only jump back after it has been completed

B. Screenflows only support assignment shapes thus always have a predefined number of steps to complete

C. The harness determines if u r able to jump forward to future steps in a screen flow

D. Screen flows force the end user to walk through the flow in sequential order without the ability to jump from one screen to another

a)1

b)-1

c)Y

d)All of the above

a) Sub cases are typically used when there are conditions between stages

b) Sub cases are typically used when there are conditions between steps

c) Sub cases are usually executed outside the context of the parent case

e) Sub cases usually involve different work parties than the parent case

f) Sub cases typically focus on a subset of data relative to the parent case.

d) Sub cases are typically used to control when the parent case can progress

a) Have a separate layout for error message and show based on a condition

b) Create a message rule and associate with a validate rule

c) Add a custom error message to edit validate rule

d) Create an error message on validate rule.

a) from the deadline

b) from the start of assignment

c) from the goal

a) True

b) False

a) Data Transform,

b) Data Table,

c) Data Page

a) .Shippingaddress.City

b) .City

c) .Billingaddress.city

d) Shippingaddress.city

a)Data Transform,

b) Decision Table

c) Decision Tree,

d) When

A. The user should contact the administrator so they can save their changes

B. The system saves the changes without the user submitting the request

C. Add an optional action to save their progress

D. Add an optional process to save their progress

a) Decision

b) Assignment

c) Connector

d) Fork

A. A decision references a rule; a fork does not

B. There is no difference; a decision and a fork are interchangeable

C. A fork references a Boolean expression; a decision does not

D. A decision requires an Else connector, but a fork does not

A. True

B. False

75

55

50

A. Decision tree

B. Declare Expressions

C. Decision table

D. When

E. Map value

A. Methods are atomic operations performed in activity steps

B. Methods are the same as Java methods

C. Methods can be applied to clipboard pages

D. You can create activity methods for use in your activities

a) connector

b) data page

c) service

d) data table

A. The correspondence rule

B. The service level rule

C. The notification activity

D. The assignment shape

A. To retrieve data from external system of record.

B. To store data obtained from an integration request.

C. To update the value of a property.

D. To manipulate data copied from one case to a subcase.

A.Makes it easier to use the same control type through out a section.

B.Makes it easier to provide a common set of data elements across multiple screens.

C.Helps in providing a consistent UI structure and layout.

D.Makes it easier to port the application to another platform

a) When rule

b) Decision tree

c) Declare expression

d) Decision table

a) To build a simple application that will be used for prototyping

b) To build an application “from scratch”, when an Application Profile is not necessary or available

c) To build an enterprise-scale application that encourages reuse, including the Enterprise Class Structure

d) To build an application profile that will be fed into the Application Accelerator

A. The Primary portal for all users belonging to that group

B. How the users are authenticated

C. The list of all users belonging to that group

D. The Application record

A.Data page

B.Report definition

C.Page list

D.Data transform

A.Layout

B.Portal

C.Harness

D.Flow Action

a) When a given milestone is reached, the urgency value is set to the specified value in that milestone.

b) When a given milestone is reached, the current urgency value is checked. If it is greater than the valuespecified in that milestone, the Escalation Action is triggered.

c) If the current urgency value is less than the urgency value specified in the milestone, It is adjusted to theurgency value specified in that milestone – otherwise, it remains the same.

d) When a given milestone is reached, the specified urgency value is added to the current urgency value.

a) SAE-HRServices

b) SAE-HRSERVICES-WORK

c) SAE-CREATECANDIDATE

d) SAE-HRSERVICES-WORK-CREATECANDIDATE

a) Rules are used to define and configure an application

b) Rule are organized in RuleSets, which are then organized into class

c) An application can only contain one instance of a specific rule

d) Rule are organized or classified into rule categories

a) Data transorm

b) Data page

c) Page list

d) Report definition

A. Work can only be routed to a worklist if a data-admin-operator-id exists for the specified worklist

B. Getnextwork only uses workbaskets when determing which work to process

C. WorkBaskets automatically notify all eligible oprators that new work exists

D. Work can only be routed to a workbasket if a Data-Admin-Operator ID exists for the specified WorkBasket

A.PRPC clears the rule cache to free memory

B.PRPC discards rules instances that are not in an applicable RuleSet

C.PRPC adds rules instances with availability set to “Yes” or “Final” to the cache

D.PRPC ranks rule instances according to their availability

A.The class group in the inheritance layer

B.The class group in the framework layer

C.The corresponding work class in the framework layer

D.Data-

E.Work-

a) Routing Activity

b) Flow

c) Declare Expression

d) Decision Shape

A. Save a copy of the standard Pega properties in the application if they are used

B. Build applications without change control, in order to complete projects more quickly

C. Build applications that are more easily adaptable to inevitable business change

D. Launch applications as soon as possible so that performance testing can be done in Production

A. Inline Style Editor

B. Function rule

C. Section

D. Control rule

A. Classes represent the applicability of rules

B. Classes are used to control access to applications

C. Classes group rules for deployment

D. Classes play a key role in deciding the scope of a rule

a)Text

b)Password

c)Identifier

d)None of the above

A. Page size ca be altered by the end user at runtime

B. Select the pagination format

C. Select if column can allow filtering

D. Changing to a different layout format depending on the screen resolution

A. True

B. False

a) Used for easy deployment and migration to different server.

b) Configure Applications

c) Manage versions of rules.

d) Group rules together.

a) Rules are used to define and configure an application

b) Rule are organized in RuleSets, which are then organized into class

c) An application can only contain one instance of a specific rule

d) Rule are organized or classified into rule categories

a) Routing Activity

b) Flow

c) Declare Expression

d) Decision Shape

a)the target property is referenced ONLY in data transforms or activities

b)data is committed to the database

c)dependent properties are changed

d)the target property is referenced in any way

a)Copy/Merge RuleSet

b)Refactor on import

c)Skim a RuleSet

d)Lock and Roll

a)The Locking mechanics can be configured to obtain the lock only when submitting an action and not when opening the case instance

b)The Subcase locking mechanism is always the same as parent case configuration, whether the subcase is instantiated as standalone case or not

c)parent cases are always locked when the child cases are being worked on to protect the integrity of the case

d)We can configure case instances to be locked on a case by case basis

a)Class

b)Both class and ruleset

c)Ruleset

d)Both ruleset and circumstance

e)Both Circumstance and class

f)Circumstance

a)activity rules

b)flow rules

c)both (a) and (b)

d)property rules

a)When checking in a private checked-out rule manual merging might be required

b)Private check-out is only available for a user who has previously checked in the rule

c)Locking a RuleSet prevents private check-outs

d)Private check-out is available if the rule is checked-out by someone else

e)Use the check-out setting in the operator preferences to specify the preferred check-out method (standard/private)

a)Value List

b)Page List

c)Value Group

d)All of the Above

a)Details tab of the case designer of the subcase

b)Step configuration of the case designer of the parent case

c)Details tab of the case designer of the parent case

d)Step Configuration of the case designer of the subcase

a)Property Stream

b)Edit Validate

c)Maximum Length

d)All of the Above

a)Declarative rules run in a separate thread

b)Declarative rules improve developer productivity and reduce risk by making PRPC responsible for executing the rules

c)Declarative rules should only be used in pure business rules engine applications

d)Declarative rules can only be used for numeric computation

a)Split for each shape

b)Split join shape

c)Wait shape

d)Assignment shape

a)Skipping RuleSet versions

b)Having two unlocked versions of the same RuleSet

c)Locking a RuleSet that has rules currently checked out

d)Unlocking a RuleSet that was once locked

a)pyConfigureStages Flow rule

b)pyConfigureStages Case Type rule

c)pyDefault Case Type rule

d)pyStartCase Flow rule

a)px

b)py

c)pw

d)pz

A. Consolidate processing steps into as few flows as possible

B. Use a utility shape to set work status

C. Name flow shapes to crearly communicate intent

D. Create reusable flow shapes

E. Use each shape for its intended purpose

F. Restrict the number of connectors leading away from an assignment to five (5) or less

A. Integer

B. Boolean

C. Text

D. TrueFalse

a) The correspondence rule

b) The service level rule

c) The notification activity

d) The assignment shape

A. Create properties in a data class

B. Store properties in the BLOB to reduce database table space

C. Store properties on the clipboard more efficiently

D. Improve report performance

a) Want to transition to a another case stage

b) Require no logic between assignment and the next step

c) Need to call a subprocess

d) Have a single actor perform the assignment

A. To filter the results of a page list

B. As an indirect source for a drop down list

C. As a source for a data page

D. To copy data from one page list to another page list

E. To report on business and process metrics

A. The class where the flow action is defined

B. The class where the data elements for the page property are defined (Missed)

C. The class where the case type is defined

D. The class where the page property is defined

A. A decision tree

B. A decision table

C. A when rule

D. A data transform

A. Implement processes, then associate them with steps, and then identify stages

B. Identify stages, then identify steps, and then implement processes

C. Identify processes, then implement stages, and then add steps

D. Implement stages, then identify steps, and then implement processes

A. Information about a case currently open by an end user

B. All node-level pages created by their application

C. Information about the case they are currently working on

D. Information about all cases open by users

A. If validate rule uses input-qualified validation

B. If the continue validation flag is enabled

C. If the validate rules was called from another validate rule

D. No specific configurations is necessary

a) True

b) False

A. A flow diagram can be marked as “draft” for initial editing

B. A flow diagram is primarily used for documentation

C. A flow diagram is built and edited directly in Designer Studio

D. Every shape in a flow diagram have a single intent

A. Alignment of field values

B. Label Positioning

C. Align columns and rows to present data in spreadsheet

D. Number of columns in each row

a) A decision references a rule; a fork doesn’t

b) There is no difference; a decision and a fork are interchangeable

c) A fork references a Boolean expression; a decision doesn’t

d) A decision requires an else connector, but a fork doesn’t

A. A workgroup

B. An Access Group

C. A WorkParty

D. An Operator

a) An expense report is paid to an employee

b) None of these should be implemented as an alternate stage

c) An expense report with client expenses should be audited

d) An expense report is approved by a manager.

A. Transitioned only when all subcases are resolved

B. Skipped based on the result from a decision table

C. Both an alternative case stage and resolution case stage

D. Skipped based on a specific when condition

A. Data Page

B. Service

C. Connector

D. Report Definition

A. True

B. False

A. Copy property values between unrelated cases

B. Copy property values from a subcase to a parent case

C. Copy property values from a parent case to a subcase

D. Copy property values from a template to a case

A. Data Transform

B. When Rule

C. Decision Table

D. Decision Tree

A. Subject Matter Expert (SME) fot that specification

B. Resources working on the specification

C. Time needed to implement the specification

D. Rules that we need to create to implement the specification

A. Report definition

B. Local list defined in a property

C. Data transform

D. Drop down list

A. To implement a task that can be done on all steps in a process

B. To implement a task that is commonly used

C. To implement a task that requires user intervention

D. To create a child case that can have more than on parent

a) Application profiler

b) Specification document

c) Application document

d) All of the above

A. True.

B. False

A. At system startup

B. When first accessed

C. When the user logs in

D. When the previous version expires

a) Repeating grids can use a list data page as a source

b) Repeating grids can be used to display data in rows and columns

c) Repeating grids can be used to display a page property

d) Repeating grids can use a data table as a source

A. A list of all calls received from a customer

B. Maintain account types given to customer

C. Maintain accounts each customer holds

D. A list of customer phone numbers

A. To retrieve data from an external system of record

B. To update the value of a property

C. To store data obtained from an integration request

D. To manupulate data copied from one case to a subcase

A. Add an alternate stage to the case type to handle the rejection process

B. Add an optional process on an alternate stage to handle the rejection process

C. Add an optional process on a primary stage to handle the rejection process

D. Add an optional action on a primary stage to handle the rejection process

A. Review the information and take only local actions

B. Review the information and not take any action

C. Review the information and take any applicable actions on that assignment

D. Review the information and either approve or reject

A. True

B. False

A. Use a drop-down list to provides a set of allowed values

B. Use an edit validate rule to match the format to an expected pattern

C. Use a validate rule to match the format to an expected pattern

D. Use a data transform to match the correct format to and expected pattern

A. Allows access to data directly from Data Pages rules

B. Make application more reusable

C. Increase performace due to caching

D. Keeps the date layer separate from business logic, UI and process

a) Automatic instantiation

b) Manual instantiation

c) Conditional instantiation

d) Declarative instantiation

e) Procedural instantiation

a) Declare the property as decimal and create an edit validate rule to check if greater than zero.

b) Declare the property as decimal and create an validate rule to check if greater than zero.

c) Declare the property as integer and create an edit validate rule to check if greater than zero.

d) Use a Validate rule to check if it is numeric and greater than zero.

A. Both ORG-App-Work-CaseTypeOne and ORG-App-Work-CaseTypeTwo

B. ORG-App

C. ORG-App-Data

D. ORG-App-Work

a) A case cannot have a service level associated with it, while a process can

b) A case is performed by many actors, while a process is performed by one actor

c) A case identifies the work to perform, while a process defines how the work is performed

d) A case doesn’t have a life cycle, while the process has a life cycle

a) Purchase Request creation is implemented as a service

b) Purchase Request creation cannot be implemented as either a service or a connector

c) Purchase Request creation is implemented as a connector

d) Price retrieval is implemented as a service

e) Price retrieval is implemented as a connector

f) Price retrieval cannot be implemented as either a service or a connector

a) They are involved without any explicit refernce

b) They are only referenced in a data transform

c) They must specify the sequential order in which to run

d) They are referenced in a section

a) True

b) False

a) Decision Table

b) Data Table

c) When

d) Decision Tree

a) When a subcase is called

b) When you want to resolve a case.

c) When you want to navigate to a different stage.

d) When the assignment shape is not related to the next shape.

a) Warning types

b) Alerts

c) Severity levels

a) True

b) False

a) Single operator

b) Multiple operators

c) Access Group.

d)Work Basket

a) True

b) False

a) Assignment

b) Decision

C) Utility

d) Send Email shape

a) Guardrails Doc

b) Application Profile

c) Application Document

d) Specification Document

a) After Page Reload

b) After submitting the form

c) After user enters an input value

d) None of the above

a) pending things with operator.

b) pending assignments

c) finished tasks

a) To pause the flow for an operator to act upon the case

b) To assign the case to an external system

c) To add work parties to the current case

d) To allow the end user to change the work status of the case

a) When they are first accessed

b) When Assignment Started

c) When case created

d) All of the above

a) Declare Index

b) Decision Tree

c) Data Page

d) Constraint

a) Together requirements and specifications.

b) To create case types and sub cases

c) This is the starting point to start implementing application.

d) To prototype an application

A. The target property is referenced

B. All the source properties change

C. Any of the source properties change

D. The target property does not have a value

A. The Clipboard tool is used to copy a data from one page to another

B. The Clipboard tool is a debbuggiong tool for end users

C. The Clipboard tool calculates and displays the memory allocation for a user session

D. The Clipboard tool displays alla the pages, including their properties and values, active in a users’s session

A. Only .pxAssignedOperatorID

B. Both .pxAssignedOperatorID and .pyStatusWork

C. Property optimizations is not required

D. Only .pyStatusWork

A. Data Propagation

B. Data page

C. Properties value are copied automatically, with no configuration needed

D. Declare Expression

A. MyCo-HRApp

B. MyCo-HRApp-Work

C. Work

D. MyCo-HRApp-Work-EnrollBenefits

a) Access group, operatorID, application rules

b) Application rules, operatorID, access group

c) Access group, application rules, operatorID

d) OperatorID, access group, application rules

a) It causes the assignment to remain on the current user’s worklist

b) It advances the flow

c) It can be used to update assignment or case properties

d) It permits users to complete an optional task, such as attaching supporting documentation

a) Data Transform

b) Validate

c) Service Level

d) Edit Validate

a) Add optional process to add documents at all stages

b) Add optional process at case level

c) Add optional action for all stages

d) Add optional action at case level

a) True

b) False

a.45

b.55

c.65

d.35

a) It only applies to work classes

b) It causes a class to inherit rules from parent classes, matching its prefix to the parent class name

c) It is executed after directed inheritance

d) It causes a class to inherit rules from a class not related to its parent

a) Create a flow action and add it as an Optional action in that stage.

b) Create an optional process.

c) Create a flow action so that it can be called in overlay

d) Create a flow action so that it can be called in Modal dialog

a) The pages created under the nodes for that application

b) The case data which he currently opened.

c) The case data which is currently opened by end user.

d) All cases data opened by the end users.

a) 9 +-2

b) 7+-2

c) < 15

d) 5+-2

a) Data pages will get refreshed after 2 hrs

b) None of the above

c) Data page will get refreshed after 2 hrs of in-active

d)Data page will get refreshed once we access it after 2 hrs of in-active

a) Section

b) Control

c) FlowAction

d) Harness

a) PYD-Data

b) PYD-HRServices-Work

c) PYD-HRServices

d) PYD-HRServices-Work-FinalOrder

a) Action or Actions for resolving a case

b) Signal Assignment to Resolve the Case

c) None of the above

d) Multi Process to Resolve the Case

a) Need not optimize both

b) Both need to be optimized

c) Only total order needs to be optimized

d) Only Creation Date needs to be optimized

a) Data Page

b) Report Definition

c) Data Table

d) Data Transform

a) Password

b) String

c) Decimal

d) Text

a) From the deadline

b) From the goal

c) From the start of assignment

d) From start of case

a) Requestor

b) Case

c) Application

d) Node

e) Thread

a) Page group

b) Data page

c) Page list

d) Information is not sufficient

a) Value group

b) Page

c) Page group

d) Page list

a) Create a connector for Purchase Request and a connector for retrieving currency values.

b) Create a connector for Purchase Request and a service for retrieving currency values.

c) Create a service for Purchase Request and a service for retrieving currency values.

d) Create a service for Purchase Request and a connector for retrieving currency values

a) Assignments assigned to operator

b) Assignments pending with operator

c) Cases assigned to operator

d) Assignments part of cases created by operator

a) True

b) False

a) Data Transform,

b) Decision Tree

c) When

d) Decision Table

a) True

b) False

a) Flow

b) Harness

c) Flow Action

d) Section

a) Use validate rule

b) Use date control

c) Use edit validate rule

d) Use date property

a) Connector shape

b) Process tab of the flow

c) Subprocess shape

d) Assignment shape

a) True

b) False

a) When

b) If

c) Edit Validate

d) Validate

a) Create stages, then steps and then implement processes

b) Create processes, then steps and then stages.

c) Think, Plan, Iterate

d) All of the above

a) Need to optimize both

b) No need to optimize both

c) Need to optimize only purchase order id

d) Need to optimize only case id

a) True

b) False

a) Create Decision rules.

b) Create dummy UI

c) Create notes on Assignment shape

d) Create Flow Actions

a) Report definition

b) SQL Connector

c) Database Table class mapping tool

d) Stored Procedure

a) A subcase cannot be created manually by an end user

b) A subcase can be created using a smart shape

c) A subcase can be created in a stage step

d) A subcase can be created automatically when a parent case is created

a) A single rule that defines a clipboard page that is automatically generated when referenced

b) A single rule that validates multiple property values after a form has been submitted

c) A single rule that causes an activity to run when instances of a specific class are created, updated, ordeleted in the database

d) A single rule that defines the automatic computation of a property value based on an expression

a) A starter stage

b) An exception stage

c) A resolution stage

d) An alternate stage

a) Page

b) Harness

c) Sectiond

d) Control

a) An action or actions taken to process a case

b) A first level for organizing tasks needed to process a case

c) A decision needed to process a case

d) The components used to implement the tasks for a case

a) Fields can be page properties

b) Fields can be single value properties

c) There must be a unique key field

d) Fields are not mapped to a database

a) When Rule

b) Use Edit validate

c) Constraint

d) Use Validate

a) Both need to be optimized

b) Only .pyWorkstatus needs to be optimized

c) Only operator ID needs to be optimized

d) Need not optimize both

a) Sae1-hrservices-data

b) Sae1-hrservices-work-casetypeTwo

c) Sae1-hrservices-work-casetypeOne

d) Sae1-hrservices-work