13652163
Descrição
Quiz por Prashanth Reddy, atualizado more than 1 year ago
|
Criado por Prashanth Reddy
quase 6 anos atrás
|
|
Questão 1
Questão
How much % was the target achieved for HPI & LPI in 2017 ?
Responda
-
48% in HPi & 61% in LPI
-
58% in HPi & 41% in LPI
-
56% in HPi & 49% in LPI
-
54% in HPi & 41% in LPI
Questão 2
Questão
How much % was the target achieved for MTTR & Interactions in 2017 ?
Responda
-
41% in MTTR & 26% in Interactions
-
47% in MTTR & 28% in Interactions
-
57% in MTTR & 38% in Interactions
-
37% in MTTR & 28% in Interactions
Questão 3
Questão
How many targets are set for 2018?
Responda
-
5
-
3
-
4
-
6
Questão 4
Questão
Targets for Primary & Supplementary Targets?
Responda
-
HPI - 10%, LPI - 20%, Interactions - 15% & SumofDonwtime with unplanned changes - 20%
-
HPI - 10%, LPI - 15%, Interactions - 15% & SumofDonwtime with unplanned changes - 15%
-
HPI - 10%, LPI - 10%, Interactions - 20% & SumofDonwtime with unplanned changes - 20%
-
HPI - 15%, LPI - 15%, Interactions - 10% & SumofDonwtime with unplanned changes - 10%
Questão 5
Questão
What to Include for 'Sum of Downtime associated with unplanned changes' ?
Responda
-
Emergency Preventative, Expedited changes & Downtime outside change window for global changes
-
Emergency Preventative & Expedited changes
-
All Emergency Changes, Expedited changes & Downtime for High priority incidents
-
Expedited changes & Downtime outside change window for global changes
Questão 6
Questão
Additional Focus areas for Suppliers ?
Responda
-
Volume of No RCA found Problem Records
-
Volume of Emergency Preventative & Expedited changes
-
Problem Management backlogs
-
Proactive detection rate of High priority incidents
-
Actual Vs Scheduled downtime
-
Maintain and support resolution time efficiency from 2017
Quer criar seus próprios Quizzes gratuitos com a GoConqr? Saiba mais.