13822141
Descrição
Quiz por Good Guy Beket, atualizado more than 1 year ago
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Criado por Good Guy Beket
quase 6 anos atrás
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|
Questão 1
Questão
Conflict strategy "Compromise" can be described as following
Responda
-
Lose-Win,
-
Win-Win,
-
In the middle between two others
-
Win-Lose
-
Lose-Lose
Questão 2
Questão
Conflict strategy "Flight" can be described as following
Responda
-
Win-Lose
-
Lose-Win
-
Lose-Lose
-
In the middle between two others
-
Win-Win
Questão 3
Questão
"Mediation used for more formal, more complex conflicts such as legal matters, grievances, diplomatic affairs, etc" states for the following level of Mediation of Conflict
Responda
-
Self-Mediating
-
Managerial
-
Preventive
-
Professional
Questão 4
Questão
"Interpersonal conflicts that are less complex .." states for the following level of Mediation of Conflict
Responda
-
Professional
-
Preventive
-
Self-Mediating
-
Managerial
Questão 5
Questão
"Taking actions to address conflict before it escalates to a crisis" states for the following level of Mediation of Conflict
Responda
-
Professional
-
Self-Mediating
-
Preventive
-
Managerial
Questão 6
Questão
Which of this desicion-making styles requires less information and focuses on one option?
Responda
-
None of the given
-
Integrative,
-
Decisive
-
Flexible
-
Hierarchic
Questão 7
Questão
Given description of the way a person makes the desicion as
-Social and responsive
-Decides quickly
-Can change direction of decision
To which desicion-making style can it be related?
Responda
-
Hierarchic
-
Decisive
-
Integrative
-
Flexible
Questão 8
Questão
To which step does the Hypotesis relate (in OODA loop )?
Responda
-
Observe
-
Aggregate
-
Decide
-
Operate
-
Act
Questão 9
Questão
Which of this desicion-making styles requires less information and focuses on multiple options?
Responda
-
Flexible
-
None of the given
-
Hierarchic
-
Decisive
-
Integrative
Questão 10
Questão
Which of this desicion-making styles requires more information and focuses on multiple options?
Responda
-
Decisive
-
Hierarchic
-
Integrative
-
Flexible
-
None of the given
Questão 11
Questão
Given description as
- Creates an inspiring vision of the future;
- Motivates and inspires people to engage with that vision;
- Manages delivery of the vision;
- Coaches and builds a team.
To which Leadership style is this more suitable?
Responda
-
Transformational leadership
-
Visionary Leadership
-
Action centeerd Leadership
-
Servant Leadership
-
Blue Ocean Leadership
Questão 12
Questão
What does Emotional Intelligence mean?
Responda
-
Ability to manage person's own emotions and to read other people's
-
Ability of dealing better with negotiation
-
Ability to control other's behavior
-
Ability to motivate yourself
Questão 13
Questão
The description:
-Sets high standards and leads by example
-Wants to do things better and faster
corresponds to which Leadership style?
Responda
-
Affiliative
-
Coaching
-
Pacesetting
-
Democratic
-
Authoritative
-
Coercive
Questão 14
Questão
Leadership is about dealing with
Responda
-
Change
-
Approval provision
-
Situation analysis
-
Attention getting
-
Complexity
Questão 15
Questão
How many stages or "passages" in Leadership Pipeline model?
Responda
-
6
-
8
-
5
-
7
-
4
Questão 16
Questão
What is an example of BATNA if you are buying the PC?
Responda
-
Alternative model of PC you can afford to buy
-
The preferred model of PC you are looking for
-
The best model of PC you can buy at your budget
-
The highest price you agreed to pay
-
The lowest price you chase
Questão 17
Questão
What is an example of Reservation ( in case when U want to buy a PC) ?
Responda
-
The highest price you agreed to pay
-
Alternative model of PC you can afford to buy
-
The lowest price you chase
-
The preferred model of PC you are looking for
Questão 18
Questão
What is the Bargaining Power?
Responda
-
Creativity
-
Strong relationships
-
Ability to achieve good outcomes
-
Responsibility
-
Hard work
Questão 19
Questão
According to TKI we can define the following Avoiding Negotiation styles as:
Responda
-
Lose-Lose
-
Lose-Win
-
Win-Win
-
Win-Lose
Questão 20
Questão
Imagine a case: "Person A selling a house". What would be his/her aspiration and reservation here?
Responda
-
Preferred or target price seller would like to receive and Convert house into rental unit
-
Convert house into rental unit and Preferred or target price seller would like to receive
-
Preferred or target price seller would like to receive and Lowest price seller will accept
-
Look for another potential buyer and Take house off the market
-
Take house off the market and Convert house into rental unit
Questão 21
Questão
What kinds of ego-states differentiate the Transactional Analysis?
Responda
-
Parent and Partner
-
Adult and Child
-
Partner, Adult and Child
-
Child, Parent, Adult
-
Child, Teenager, Adult
Questão 22
Questão
"Committing to retention" is one the ways to increase:
Responda
-
Relationship Management
-
Stock rates
-
Negotiation Skills
-
Conflict resolution skills
-
Social Capital
Questão 23
Questão
In stress situation "Thinker" inclines to:
Responda
-
Controlling
-
Attention getting
-
Approval Seeking
-
Perfectionism
Questão 24
Questão
This ego-state is part of our psyche, our personality, which expresses the image of our true self, the potential of the individual, its balance, integrity and vitality, immediate self-expression, the ability to find a way out of any situation, acceptance and openness to the world.
Responda
-
Adult
-
Student
-
Child
-
Parent
-
Doctor Strange
Questão 25
Questão
In stress situation "Director" inclines to:
Responda
-
Perfectionism
-
Attention getting
-
Controlling
-
Approval Seeking
Questão 26
Questão
In stress situation "Relator" inclines to:
Responda
-
Attention getting
-
Approval Seeking
-
Perfectionism
-
Controlling
Questão 27
Questão
Given description of the way a person makes the desicion as
- Intellectual
- Analytical
- Focused
- Expect others to contribute to decisions
- Decisions are final
To which desicion-making style can it be related?
Responda
-
Decisive
-
Integrative
-
Flexible
-
Hierarchic
Questão 28
Questão
What is Leadership Pipeline?
Responda
-
Transition model for leaders success in organization
-
The survey structure for measuring the quality of leaders' desicions
-
All of the given
-
Modern Leadership style
-
The method of development of self-confidence
Questão 29
Questão
What is an example of Aspiration (in case if U want to buy a PC) ?
Responda
-
Alternative model of PC you can afford to buy
-
The lowest price you chase
-
The preferred model of PC you are looking for Неверно
-
The highest price you agreed to pay
Questão 30
Questão
What is not an example of Stakeholder?
Responda
-
Approving Manager
-
Internal Customer
-
External Customer
-
Project Manager
-
Third-party supplier
Questão 31
Questão
Conflict comprises of the following stages:
Responda
-
Disfunction, Incident, Misunderstanding, Tension, Critics
-
Dissatisfaction, Avoidance, Ignorance, Tension, Crisis
-
Disfunction, Ignorance, Missing, Tension, Crisis
-
Dissatisfaction, Avoidance, Misspelling, Tension, Critics
-
Discomfort, Incident, Misunderstanding, Tension, Crisis
Questão 32
Questão
What key human interaction does Conflict look like?
Responda
-
Self-Management
-
Decision
-
Negotiation
-
Communication
-
Leadership
Questão 33
Questão
Conflict strategy "Fight" can be described as following
Responda
-
Lose-Lose
-
Win-Win
-
Lose-Win
-
In the middle between two others
-
Win-Lose
Questão 34
Questão
Unfolding circumstances — on which step should be done this action (OODA loop steps)?
Responda
-
Aggregate
-
Orient
-
Decide
-
Observe
-
Act
Questão 35
Questão
Which of the following decision-making styles requires more informationand focuses on one option?
Responda
-
Hierarchic
-
Flexible
-
Integrative
-
Decisive
-
None of the given
Questão 36
Questão
What does OODA loop stands for?
Responda
-
Observe, Orient, Decide, Act
-
None of the given
-
Observe, Orient, Discard, Attend
-
Operate, Orient, Do, Analyze
-
Observe, Operate, Do, Aggregate
Questão 37
Questão
What is NOT a focus point of Management?
Responda
-
Budgeting
-
Staffing
-
Organizing
-
Setting Direction
-
Planning
Questão 38
Questão
Management is about dealing with
Responda
-
Complexity
-
Change
-
Attention getting
-
Situation analysis
-
Approval provision
Questão 39
Questão
What is the Vision (in Transformational leadership context)?
Responda
-
Team dynamics
-
Pertains to the ability to control others' behavior
-
A realistic, convincing and attractive depiction of where you want to be in the future
-
Relationships that help individual to deal with stress more effectively
Questão 40
Questão
According to TKI we can define the following Competitive Negotiation styles as:
Responda
-
Lose-Win
-
Lose-Lose
-
Win-Win
-
Win-Lose
Questão 41
Questão
What does BATNA stand for?
Responda
-
Best Agreement to Negotiating an Alternative
-
Best Artificial to Negotiating an Agreement
-
Best Alternative to Negotiating an Agreement
-
Best Aspiration to Negotiating an Alternative
-
Build Agreement to Negotiating an Alternative
Questão 42
Questão
According to TKI we can define the following Accomodating Negotiation styles as:
Responda
-
Win-Win
-
Lose-Lose
-
Win-Lose
-
Lose-WIn
Questão 43
Questão
What kind of influencing factors can be considered as a context in negotiation process?
Responda
-
Strategies, priorities, emotions, rules
-
Principals vs agents, priorities, feelings, justice
-
Strategies, trust, emotions, justice
-
Principals vs agents, trust, emotions, justice
-
Strategies, trust, emotions, rules
Questão 44
Questão
Resolving a conflict on the_________ level is:
Less expensive
Less time consuming and resource intense
Generally less emotionally charged
More likely to result in a solution that satisfies both sides
Responda
-
Rights
-
Interests
-
Power
Questão 45
Questão
Conflict strategy "Flow" can be described as following
Responda
-
Win-Lose
-
Win-Win
-
In the middle between two others
-
Lose-Win,
-
Lose-Lose
Questão 46
Questão
What is NOT a focus point of Leadership?
Responda
-
Aligning People
-
Controlling and Problem Solving
-
Setting Direction
-
Motivating People
Questão 47
Questão
Given description as
- Creates an inspiring vision of the future;
- Motivates and inspires people to engage with that vision;
- Manages delivery of the vision;
- Coaches and builds a team.
To which Leadership style is this more suitable?
Responda
-
Blue Ocean Leadership
-
Transformational leadership
-
Visionary Leadership
-
Action centeerd Leadership
-
Servant Leadership
Questão 48
Questão
According to TKI we can define the following Collaborative Negotiation styles as:
Responda
-
Lose-Win
-
Lose-Lose
-
Win-Lose
-
Win-Win
Questão 49
Questão
What are negotiation outcomes we have discussed on lectures?
Responda
-
Transaction costs, Satisfaction with income, Effect on the budget, Recurrence of disputes and Procedural justice
-
Transparency costs, Satisfaction with outcomes, Effect on the relationship, Recurrence of disputes
-
Transaction costs, Satisfaction with outcomes, Recurrence of disputes and Procedural justice
-
Transaction costs, Satisfaction with outcomes, Effect on the relationship, Recurrence of disputes and Procedural justice
-
Traditional costs, Satisfaction with outcomes, Effect on the budget, Recurrence of disputes and Procedural justice
Questão 50
Questão
Social Capital equals
Responda
-
The effective relationships with key shareholders
-
The beneficial relationships with society in order to escape environment issues
-
The effective relationships with main stakeholders
-
The relationships that make organizations work effectively
Questão 51
Questão
In Johari window, what is about the 2 window (top right)
Responda
-
Unknown Area, Unknown by others and unknown by self
-
Blind Area, Known by others and unknown by self
-
Open Area, Known by others and self
-
Hidden Area, Unknown by others and known by self
Questão 52
Questão
Which Leadership style is NOT used in VROOM-JETTON-JAGO-desicion model?
Responda
-
Autocratic
-
Consultative
-
Collaborative
-
Transformational
-
None of the given
Questão 53
Questão
Job Performance = Ability x _____________
How can we finish this simple equation in context of increasing people performance?
Responda
-
Skills
-
Motivation
-
Fear
-
Money
-
Connection
Questão 54
Questão
According to the following personality characteristics:
— Driven, task-oriented and like to be in control
— Focus on change, growth and goals
— Appear confident
— Enjoy challenges and risks
— Good problem solvers and leaders, - this person more likey to be a...
Responda
-
Socializer
-
Director
-
Thinker
-
Relator
Questão 55
Questão
Body language is a form of non-verbal communication, consisting of:
Responda
-
Paralanguage
-
Body pose, gestures and eye-movements
-
Proxemics
-
Communication Style
Questão 56
Questão
What does Chronemics study?
Responda
-
How people count the time
-
How people use the skills
-
How people use the time
-
How people use the advices
-
How people use the space
Questão 57
Questão
What is Social Loafing?
Responda
-
People exert less effort in group than on own
-
People do not exert any efforts in social activities
-
People exert less effort in social activities
-
People exert more effort in group than on own
-
People exert more effort in social activities
Questão 58
Questão
The Three C's of Intrinsic Motivation:
Responda
-
Cost, Control, Community
-
Context, Cost, Carrot
-
Community, Collectivism, Cooperation
-
Collaboration, Content, Choice
-
Control, Cooperation, Colleagues
Questão 59
Questão
What is the least influencing factor in interaction process according to the first lecture?
Responda
-
Culture
-
Environment
-
Communication Style
-
Personality Type
-
Motivation
Questão 60
Questão
According to Maslow's Hierarchy of Needs we have need in family and acceptance within a group at level (from bottom to top) —
Responda
-
4
-
3
-
1
-
5
-
2
Questão 61
Questão
What does Proxemics study?
Responda
-
How people use non-verbal cues in their speech
-
How mammals show emotion reliably in their faces
-
How people perceive information via colours
-
How people and other animals communicate via touching
-
How people use and perceive the physical space around them
Questão 62
Questão
7% — 38% — 55% Principle means that:
Responda
-
38% is delivered through the speaker's tone
-
38% is delivered through the non-verbal communication
-
7% is delivered through the non-verbal communication
-
55% of the message is delivered through the speaker's tone
-
55% of the message comes from non-verbal communication
Questão 63
Questão
The words "Expressive, Candid, Dialogue, Seeking to Understand, Listens, Reasonable" correspond to the following style of communication:
Responda
-
Passive Aggressive
-
Aggressive
-
Passive
-
Assertive
Questão 64
Questão
The following characteristics of team performance are more likely to testify about
Agreement and consensus formed
Clear roles and responsibilities
Large decisions made by group agreement
Smaller decisions delegated
Responda
-
Ubnorming Phase
-
Storming Phase
-
Forming Phase
-
Performing Phase
-
Norming Phase
Questão 65
Questão
In managing Human interaction should we plan the interaction whenever we are not time limited?
Responda
-
Yes, of course. Human interaction is more likely to contain unpredictable factors.
-
No, it is not necessary — at work all staff are perfectly trained to act according with code.
Questão 66
Questão
The following characteristics of team performance are more likely to testify about:
Shared vision
Team functions independently
Focus on over-achieving goals
High degree of autonomy
Responda
-
Performing Phase
-
Norming Phase
-
Storming Phase
-
Ubnorming Phase
-
Forming Phase
Questão 67
Questão
Focuses on the degree the society embraces or does not embrace long-term devotion to traditional, forward-thinking values — this description is true for ____ Hofstede's Cultural Dimension.
Responda
-
LTO
-
IDV
-
PDI
-
MAS
-
UAI
Questão 68
Questão
RAPID (in decision-making) states for:
Responda
-
Recommend Advise Perform Influence Decide
-
Recommend Agree Perform Input Decide
-
Recommend Agree Perform Influence Decide
-
Recommend Advise Perform Input Decide
-
Recommend Argue Perform Influence Decide
Questão 69
Questão
An integrated model of successful team performance comprised of the following:
Responda
-
Forming, Starting, Nurturing, Performing
-
Team Context, Essentional Conditions, Team Performance
-
Forming, Storming, Norming
-
Forming, Norming, Performing
-
Calling, Carrying, Completion
Questão 70
Questão
What are the components of Culture in accordance with Hofstede's onion model?
Responda
-
Values, Behavior, Believes, Religion
-
Environment, Context, Experience, Traditions
-
Art, Literature, Music, Songs
-
Science, Education, Art, Literature
-
Values, Rituals, Heroes, Symbols
Questão 71
Questão
Maslow's Hierarchy of Needs comprised of the following:
Responda
-
Self-actualization, Esteem, Belonging, Safety, Psychological
-
Self-actualization, Esteem, Belonging, Society, Physiological
-
Self-management, Estate, Belonging, Society, Physiological
-
Self-actualization, Estate, Belonging, Safety, Physiological
-
Self-actualization, Esteem, Belonging, Safety, Physiological
Questão 72
Questão
Centralized organizations;
More complex hierarchies;
Large gaps in compensation, authority and respect — according to this characteristics we can conclude:
Responda
-
High PDI index
-
Low PDI index
-
High IDV index
-
Middle PDI index
-
Low MAS index
Questão 73
Questão
Focuses on the level of tolerance for uncertainty and ambiguity within the society — this description is true for _____ Hofstede's Cultural Dimension
Responda
-
LTO
-
UAI
-
PDI
-
MAS
-
IDV
Questão 74
Questão
What are the steps of Decision Making?
Responda
-
Frame Decision
-
Devise a plan
-
Carry out the plan
-
Reflection
-
Reschedule the time
-
Collection of information
Questão 75
Questão
Focuses on the importance a society places on masculine or feminine behavior — this description is true for _____ Hofstede's Cultural Dimension
Responda
-
UAI
-
LTO
-
IDV
-
PDI
-
MAS
Questão 76
Questão
MBTI personality style ESTJ is stated for:
Responda
-
Extraverted Sensing Trusting Judging
-
External Smart Thinking Judging
-
Extroverted Sensing Thinking Judging
-
Extroverted Smart Thinking Judging
-
External Senses Smart Judging
Questão 77
Questão
Group size does influence human interactions. Is this sentence true or false?
Responda
- True
- False
Questão 78
Questão
Many social conventions;
People are expressive and are allowed to show anger or emotions, if necessary;
A high energy society, if people feel that they are in control of their life instead of feeling overwhelmed by life's vagaries — this characteristics describes a society with...
Responda
-
Middle PDI index
-
High UAI index
-
High IDV index
-
High MAS index
-
High PDI index
Questão 79
Questão
What factors influence Motivation?
Responda
-
Carrots and Sticks
-
Interests, Rights, Power
-
Rewards, Penalties, Consequences
-
Intrinsic, Extrinsic
-
Time Frame, Resources, Costs
Questão 80
Questão
What are the phases of Bruce Tuckman's Phases of Group Development?
Responda
-
Framing, Storming, Norming, Performing
-
Forming, Starting, Nurturing, Performing
-
Forming, Storming, Norming, Performing
-
Framing, Starting, Norming, Performing
Questão 81
Questão
What is the optimal group size?
Responda
-
7 — 15
-
18 — 22
-
12 — 21
-
4 — 7
-
15 — 20
Questão 82
Questão
College students listen to about 50% of what is said and remember 25% of the content after 2 days. Is this sentence true or false?
Responda
- True
- False
Questão 83
Questão
The description:
-Sets high standards and leads by example
-Wants to do things better and faster
corresponds to which Leadership style?
Responda
-
Coercive
-
Coaching
-
Affiliative
-
Authoritative
-
Democratic
-
Pacesetting
Questão 84
Questão
According to TKI we can define the following Avoiding Negotiation styles as:
Responda
-
Lose-Lose
-
Win-Lose
-
Win-Win
-
Lose-Win
Questão 85
Questão
Given description of the way a person makes the desicion as
- Task oriented
- Direct
- Efficient
- Likes to stick to decision
To which desicion-making style can it be related?
Responda
-
Decisive
-
Flexible
-
Hierarchic
-
Integrative
Questão 86
Questão
Given description of the way a person makes the desicion as
- Social and responsive
- Decides quickly
- Can change direction of decision
To which desicion-making style can it be related?
Responda
-
Flexible
-
Integrative
-
Hierarchic
-
Decisive
Questão 87
Questão
Given description of the way a person makes the desicion as
- Participative
- Uses inputs from multiple sources
- May change decision over time
To which desicion-making style can it be related?
Responda
-
Flexible
-
Integrative
-
Decisive
-
Hierarchic
Questão 88
Questão
"Determining whether the problem you are defining is a root cause" is related to the following step of decision-making:
Responda
-
Collection of information
-
Frame Decision
-
Reflection
-
Carry out the plan
-
Devise a plan
Questão 89
Questão
What is the least influencing factor in interaction process according to the first lecture?
Responda
-
Culture
-
Communication style
-
Environment
-
Motivation
-
Personality type
Questão 90
Questão
What is the key interaction for this course among human interaction examples?
Responda
-
Marketing
-
Family creation
-
Sales
-
Decision making
-
Eco area
Questão 91
Questão
Which of the given is not a type of Non Verbal Communication (NVC) ?
Responda
-
Paralanguage
-
Verbal Communication Style
-
Movement and Body Position
-
Facial Expression
-
Eye Contact
Questão 92
Questão
Smallest size capable of performing task effectively. In this sentence true or false?
Responda
- True
- False
Questão 93
Questão
“80/20 Rule” is used in the following Decision-Making technique?
Responda
-
Cost/Benefit Analysis
-
SWOT
-
Pareto Analysis
-
Pair Comparison
-
T-Charts
Questão 94
Questão
What does Haptic communication mean?
Responda
-
How people and other animals communicate via touching.
-
How mammals show emotion reliably in their faces.
-
How people use and perceive the physical space around them.
-
How people use non verbal cues in their speech.
-
How people perceive information via colors.
Questão 95
Questão
What are the essential conditions for successful team performance?
Responda
-
Productivity, Cohesion, Learning, Integration.
-
Required skills and knowledge, Proper motivation and effort, Coordinating and communicating activities
-
Productivity, Collaboration, Learning, Integration.
-
Goal setting organization, Collaboration, Integration
-
Organizational context, Team design, Team culture
Questão 96
Questão
"Interpersonal conflicts that are less complex" states for the following level of mediation:
Responda
-
Self-Mediating
-
Managerial
-
Professional
-
Preventive
Questão 97
Questão
According to Edward T. Hall how many levels of personal reaction exist?
Responda
-
5
-
2
-
12
-
6
-
4
Questão 98
Questão
Do one thing at a time;
Concentrate on the job;
Take time commitments seriously;
Are committed to the job
— these characteristics are more tend to ... person
Responda
-
Semichronic
-
Monochronic
-
Both of Polychronic and Monochronic
-
Quadrochronic
-
Polychronic
Questão 99
Questão
What are types of communication style?
Responda
-
Decisive, Aggressive
-
Aggressive, Passive, Assertive
-
Persuasive, Decisive, Passive
-
Persuasive, Decisive
Questão 100
Questão
What are the levels of interaction size?
Responda
-
Local Domestic International Worldwide
-
Face to face Face to Group Group to Face Group to Group
-
Small Big Large Huge
-
One on one Small team Large team Across teams Organizational
-
Local Domestic Regional Corporational
Questão 101
Questão
The words "Forceful, Bombastic, In Your face, Intimidating, Monopolizing" correspond to the following style of communication:
Responda
-
Passive
-
Aggressive
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Assertive
-
Passive Aggressive
Questão 102
Questão
What are the tips for active listeting?
Responda
-
Show you are listening
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Lack of interest
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Provide feedback
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Show you understand
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Distracting delivery
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Pay attention
Questão 103
Questão
Most people are as good at listening as they are at talking? Is this sentence False or True?
Responda
- True
- False
Questão 104
Questão
Body language is a form of non-verbal communication, consisting of :
Responda
-
Paralanguage
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Proxemis
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Body pose, gestures, and eye movements
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Communication Style
Questão 105
Questão
Which skill is more likely be considered as the one for an effective manager (in context of people management)?
Responda
-
Product Testing
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Sufficient knowledge about web frameworks
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Self-advertisement
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Marketing
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Working with teams
Questão 106
Questão
What are three methods of motivation others (which are more likely to work on long period of time)
Responda
-
Carrots, Sticks and Money
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Courage, Positive Reinforcement, Personal Development
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Fear, Negative Reinforcement, Personal Control
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Fear, Positive Reinforcement, Personal Growth
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Candies, Stick, Money
Questão 107
Questão
Platinum Rule theory is based on the following Basic Personality Areas:
Responda
-
External or Internal; Sensing or Intuition; Thinking or Feeling; Judging or Perceiving;
-
Director; Socializer; Relater; Analyzer;
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External or Internal; Senses or Intuition; Smart or Feeling; Judging or Perceiving;
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Dominant; Steadiness; Influence; Compliant;
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Extroverted or Introverted; Sensing or Intuitive; Thinking or Feeling; Judging or Perceiving;
Questão 108
Questão
The words "Submissive, Timid, Quiet, Reluctant to speak, Reactive" correspond to the following style of communication:
Responda
-
Aggressive
-
Passive Aggressive
-
Passive
-
Assertive
Questão 109
Responda
-
Surprise
-
Interest
-
Disgust
-
Contempt
-
Fear
Questão 110
Questão
If we examine "gentlemanity" as an artificial culture, to which level of culture onion will Sir Don Quijote of La Mancha refer?
Responda
-
1
-
4
-
3
-
2
-
0
Questão 111
Questão
- Do many things at once;
- Are highly distractible and subject to interruptions;
- Consider an objective to be achieved, if possible;
- Are committed to people and human relationships - these characteristics are more tend to ... person
Responda
-
Both of Polychronic and Monochronic
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Semichronic
-
Polychronic
-
Monochronic
-
Quadrochronic
Questão 112
Questão
What are the course assignments?
Responda
-
Case studies, Role plays, Video analysis, Essays
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Exercises, Role plays, Video analysis, Essays
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Exercises, Role plays, Video analysis, Case studies
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Reading assignments, Role plays, Case studies, Listening
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Reading, Writing, Speaking, Listening
Questão 113
Questão
What are the goals of this course?
Responda
-
Improve skills in communication, conflict resolution, negotiation, leadership, teamwork, situation analysis and decision-making
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Improve skills in communication, negotiation, presentation, staff management, customer support management
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Program coding development, Role plays competition, Time management, Exercise completion
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Complete Case studies, Software projects, Role play situation analysis, Video analysis
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Improve skills in communication, self-management, social management, leadership
Questão 114
Questão
What are 5 dysfunctions of a team?
Responda
-
Trust, Conflict, Commitment, Accountability, Results (Just remember)
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###
Questão 115
Questão
When you provide a feedback, what rules you should follow?
Responda
-
Balance positive and negative; Be specific and nonjudgmental; Provide suggestions and guidance; Be timely
-
###
Questão 116
Questão
"Mediation used for more formal, more complex conflicts such as legal matters, grievances, diplomatic affairs, etc" states for the following level of Mediation of Conflict:
Responda
-
Self-Mediating
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Professional
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Preventive
-
Managerial
Questão 117
Questão
"A neutral third-party helps mediate move complex interpersonal conflicts and disputes or less complex conflicts between groups" states for the following level of Mediation of Conflict:
Responda
-
Managerial
-
Professional
-
Preventive
-
Self-Mediating
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