1696908
Questão 1
Questão
Which two statements are true of a laptop CPU when compared to a desktop CPU? (Choose two.)
Responda
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The laptops consume more power.
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The laptop CPUs are interchangeable with desktop CPUs.
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The laptops are designed to produce less heat.
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The laptops operate at higher clock speeds.
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The laptops use smaller cooling devices.
Questão 2
Questão
In the power management settings, which two devices can be set to turn off to conserve battery power? (Choose two.)
Responda
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cooling fans
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memory
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hard disk drive
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display
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CPU
Questão 3
Questão
What is the first step in the process of troubleshooting a laptop?
Responda
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Verify full functionality.
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Determine the exact cause.
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Establish probable causes.
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Identify the problem.
Questão 4
Questão
What is the final task for a technician after troubleshooting a laptop?
Responda
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Verify full functionality.
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Correct the problem.
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Document the problem and the solution.
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Implement preventive measures.
Questão 5
Questão
What can a user do to reconnect a laptop to a functioning wireless network after a laptop has been moved and the connection has been lost?
Responda
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Reboot the operating system.
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Plug in the power cord to the wall outlet.
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Recharge the battery.
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Change the orientation of the laptop.
Questão 6
Questão
Why are SODIMMs well suited for laptops?
Responda
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They do not produce heat.
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They have a small form factor.
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They are interchangeable with desktops.
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They connect to external ports.
Questão 7
Questão
An administrator tries to configure Power Options within Windows, but is unable to do so. What is the possible cause?
Responda
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Thermal management has been enabled.
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ACPI has not been enabled in the BIOS.
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The administrator does not have user privileges to change the settings.
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Wake-On-LAN has been enabled.
Questão 8
Questão
A technician is trying to remove a SODIMM module from a laptop. What is the correct way to do this?
Responda
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Pull outward by holding the center of the SODIMM module.
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Apply downward force on the SODIMM module.
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Press outward on the clips that hold the sides of the SODIMM.
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Desolder the SODIMM module.
Questão 9
Questão
What should a technician do prior to replacing a keyboard on a laptop?
Responda
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Remove all sources of power from the laptop.
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Remove the LCD screen.
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Remove the outer casing of the laptop.
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Remove the power inverter.
Questão 10
Questão
Which two internal expansion slots in laptops are commonly used to install wireless adapter cards? (Choose two.)
Responda
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ISA
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PCIe
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Mini-PCIe
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PCI
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PCI Express Micro
Questão 11
Questão
What is the next step in the troubleshooting process after a solution has been implemented on a laptop?
Responda
-
Return the device to the customer.
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Verify the solution.
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Document the solution.
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Ask the customer to explain the problem.
Questão 12
Questão
A technician notices that a laptop display appears stretched and pixelated. What is a probable cause of this?
Responda
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The power inverter is failing.
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The display properties are incorrectly set.
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The screen has been burned in.
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The power management features are incorrectly set.
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One of the RAM modules is failing.
Questão 13
Questão
Which statement is true about laptops?
Responda
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Most of the internal components that are designed for laptops cannot be used for desktops.
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Laptop CPUs do not use cooling devices.
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Laptops use fewer components than desktops use.
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Laptop motherboards have standard form factors.
Questão 14
Questão
What is a definition for CPU throttling?
Responda
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overclocking
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upgrading the CPU without changing the motherboard
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the sharing of processing between two or more cores
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the ability to modify CPU clock speed as needed
Questão 15
Questão
What is the purpose of the eject button on a laptop docking station?
Responda
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to open the CD/DVD tray
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to detach the laptop from the docking station
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to disconnect a USB device
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to remove the laptop battery
Questão 16
Questão
Which key sequence may be used to control whether the content of the screen will be presented on a built-in display or on an external display?
Responda
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Fn +
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Shift +
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Ctrl +
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Alt +
Questão 17
Questão
What would be the most effective preventive maintenance routine for company laptops that are subject to high use?
Responda
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a reactive routine that is performed monthly
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a proactive routine that is performed monthly and as needed
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a proactive routine that is performed every six months
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a reactive routine that is performed only as needed
Questão 18
Questão
To clean laptops, which two products are recommended? (Choose two.)
Responda
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car wax
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rubbing alcohol
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cotton swabs
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ammonia
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mild cleaning solution
Questão 19
Questão
A technician has been asked to decide which laptop components should be cleaned on a monthly basis as part of a maintenance routine. What are two examples of components that should be included? (Choose two.)
Responda
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CPU
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hard disk platters and heads
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exterior case
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keyboard
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RAM
Questão 20
Questão
A technician has installed a wireless Ethernet card in a Windows 7 laptop. Where would the technician configure a new wireless connection?
Responda
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Control Panel > Networking and Sharing Center > Set up a new connection or network
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Control Panel > System > Device Manager
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Control Panel > Administrative Tools > Services
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Control Panel > Internet Options
Questão 21
Questão
Which component or components would be interchangeable between a laptop and and a desktop PC?
Responda
-
CPU
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peripheral devices
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motherboard
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power supply
Questão 22
Questão
A user needs to connect a Bluetooth device to a laptop. Which type of cable is needed to accomplish this?
Responda
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USB cable
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EIA/TIA 232 cable
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None. Bluetooth connections are wireless.
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parallel cable
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VGA cable
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