Quiz
Managing Change
Perguntas do quiz (3)
1Which of the following are effective practices when leading change?
- AKeep information secret until all the details have been worked out.
- BInvolve the people who will be effected by the change.
- CAnnounce major changes via email so that everyone is informed in the same way.
- DMonitor employees for signs of stress.
2When one of your employees appears unwilling to make a change you want to implement, what's the first thing you should do?
- ARe-explain the reason for the change.
- BTell the person what will happen if they don't change.
- COffer an incentive for the person to change.
- DShare your observations with the person and discover the source of the resistance.
3When communicating a planned change, what information should you include:
- AThe reason for the change.
- BWhat the change will involve.
- CHow the change will be implemented.
- DAll the above.
Informações
- Descrição
- Successful organizational change requires careful planning, adaptability, and a whole lot of persistence. How familiar are you with change management process and practices?
- Autor
- Tom LaForce
- Idioma
- English
- Visualizações
- 87
- Etiquetas
- Avaliação
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