Quiz
ServiceNow Fundamentals
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Perguntas do quiz (128)
1Which of the following is the primary way to interact with the applications and data in a ServiceNow instance?
- AService Portal
- BWorkspace
- CNow Platform UI
- DNow Mobile
2A role is a:
- Aset of users delegated to perform different tasks
- Bcollection of tasks
- Cset of members to a subscription
- Dcollection of permissions
- Eset of users who share a common purpose
- Findividual to whom you have granted access to your ServiceNow instance
3A group is a:
- Aset of users who share a common purpose
- Bcollection of permissions
- Ccollection os tasks
- Dindividual to whom you have granted access to your ServiceNow instance
- Eset of members to a subscription
- Fset os users delegated to perform different tasks
4The Now Platform is an example os which cloud computing model?
- ASoftware-as-a-Service (SaaS)
- BPlatform-as-a-Service (PaaS)
- CApplication Platform-as-a-Service (aPaaS)
- DInfrastructure-as-a-Service (IaaS)
5Which of the following workflow types does the Now Platform provide? Select 3 Answers from the below options.
- AEmployee
- BCustomer
- CEnd User
- DInformation Technology (IT)
6What are the three main screen elements of the Now Platform User Interface? Select 3 Answers from the below options.
- ABanner frame
- BApplication frame
- CApplication Navigator
- DBanner content
- EContent frame
7Which of the following would be included in the results when entering "service" in the Navigation filter? Select 2 Answers from the below options.
- AOnly applications with a name containing "service"
- BAll modules and sections within the Service Desk application
- COnly applications, sections and modules with names containing "service"
- DAny module with a name containing "services"
8What do you select to personalize the system setting of the Now Platform user interface?
- AMagnifying glass
- BQuestion mark
- CGear
- DLogo
9Which of the following are ways to create a favorite? Select 3 Answers from the below options.
- ADrag the breadcrumbs os a filtered list to the Favorite tab.
- BDrag an individual record to the Favorite tab
- CSelect the personalization gear icon
- DSelect the star of its corresponding section
- ESelect the star of its corresponding application or module
10What is selected to impersonate another user?
- AUser menu
- BApplication Navigator
- CSystem settings
- DMagnifying glass
11You need to go back to review a record you just looked at recently. What is one of the quickest way to navigate back to the same record?
- AExpand every application in the All applications tab.
- BSelect the record from the History tab.
- CNavigate back to its corresponding list.
- DImpersonate another user.
12Each ServiceNow solution provides its own guided setup. When implementing IT Service Management (ITSM), where would you navigate in order to updated Now Platform user interface branding, including the company logo and colors? Select 2 Answers from the below options.
- ASystem Properties > Basic Configuration UI16
- BSystem Properties > My Company
- CGuided Setup > ITSM Guided Setup
- DTeam Development > Properties
13Which of the following branding features can be configured? Select 4 Answers from the below options.
- ANavigator responses
- BBanner image, text and color
- CNavigator position
- DNavigator background and text colors
- EBrowser tab title
- FSystem date/time formatting
14What are some of the benefits often recognized by branding your instance? Select 3 Answers from the below options.
- AReduce service desk calls
- BAccelerate adoption rates
- CCreate a shared identity
- DGain user trust
- EShare comprehensive assignment rules
15Lists provide context menus at three different levels. What are the names of those context menus? Select 3 Answers from the below options.
- AList filter context menu
- BList title menu
- CList fields context menu
- DList description menu
- EList column context menu
16A filter is a set of conditions applied to a table to help you find and work with a subset of data. In the Now Platform, filter conditions are also referred to as:
- AColumn Headings
- BField Values
- CBreadcrumbs
- DTitle Bars
17Which menu can users access to display actions that involve creating quick reports, configuring lists and exporting data?
- AColumn Context Menu
- BRecord Context Menu
- CValue Context Menu
- DList Context Menu
18Which search feature can be used to help narrow down search results in ServiceNow?
- AContext Finder
- BWildcard Characters
- CPlatform Locator
- DContainers
19A column in a list represents what in the ServiceNow instance?
- AA record
- BA field
- CA filter
- DA list
20Which menu provides options related to viewing, configuring, creating favorites and saving form data?
- AForm Context Menu
- BForm Layout Menu
- CForm Personalization Menu
- DForm Column Menu
21What allows users to see a time stamped history of all actions taken within a record?
- AForm History
- BActivity Stream
- CFavorites
- DForm Activity
22Which field type displays records from another table?
- AReference
- BChoice
- CString
- DAttachments
23When using Form Designer, icons presented on each field include which of the following. Select 3 Answers from the below options.
- AEdit icon
- BReference icon
- CField icon
- DRemove icon
- EHandle icon
24A field can be added to a table and form by accessing which part of the Form Designer interface?
- AForm Settings
- BField Navigator
- CForm Views
- DField Formatter
25Different form templates can be applied to a form by accessing the:
- ATemplate creator
- BTemplate editor
- CToggle template views
- DTemplate bar
26Which of the following is a best practice when configuring Assignment Rules of Predictive Intelligence? Select 4 Answers from the below options.
- ASetting an Assignment group and User based on Category and Subcategory
- BSetting a User based on Category and Subcategory
- CSetting an Assignment group and User based on the Short description
- DSetting an Assignment group based on Category and Subcategory
- ESetting an Assignment group based solely on Subcategory (Category = None)
27Which of the following are ways to collaborate with team members on Tasks? Select 4 Answers from the below options.
- AUser presence
- BAdditional comments
- CActivity stream
- DConnect chat
- EComments
28Which tab contains the Activity Stream for a task?
- AConflicts
- BNotes
- CRelated Records
- DResolution Information
29Which of the following best describes Tasks? Select 3 Answers from the below options.
- ATasks lead to quicker resolution times
- BTasks can only be performed once
- CTasks are repeatable processes
- DTasks minimize the possibility of human error
30Virtual Agent offers a personalized customer experience by automating typical Tier 1 support tasks, including which of the following? Select 3 Answers from the below options.
- ATranslating languages
- BAnswering FAQs
- CPerforming dagnostics
- DProviding how-to information
31The purpose of Virtual Agent is to help users do which of the following? Select 3 Answers from the below options.
- Aperform common work tasks
- Bupdate financial records
- Cobtain information
- Dmake decisions
32Which modules can you use to create a new table? Select 2 Answers from the below options.
- AImport Tables
- BTables & Columns
- CTables
- DCreate New
33What is created by default when you create a new table? Select 2 Answers from the below options.
- AApplication Menu with the same name as the table Label (e.g. Infinity)
- BDashboard to manage the table's activity
- CModule with the plural of the table Label (e.g. Infinities)
- DA table specific admin role
34To see the notifications that are currently defined on the Now Platform, you can navigate to:
- ASystem Notification > Email > Notifications
- BSystem Definitions > Notifications
- CSystem Notification > Definitions
- DNotifications > Email > System Notifications
35When configuring an email notification, where can you choose field values from the record to include within the message?
- ASelect fields pane
- BSelect variables
- CVariables context menu
- DPlatform variables
36Which feature allows users to manage which notifications they receive about various activities occurring in the platform?
- ANow on Now
- BSubscriptions
- CPlatform Chat
- DServiceNow Mobile
37Where can users set their notification subscription preferences?
- ANotification settings
- BSystem settings
- CSubscription settings
- DEmail setting
38Which three tabs are used to configure an email notification? Select 3 Answers from the below options.
- AWhat it will contain
- BWhen to send
- CWho will receive
- DWhich email template
- EWhat the subject is
39Notifications in the Now Platform occur through which of following methods? Select 3 Answers from the below options.
- AVirtual Agent
- BEmail
- CMeeting Invitation
- DSMS
- EWorkplace Chat
40Select the report visualization types that can be generated from a list of records. Select 2 Answers from the below options.
- APie chart
- BBar chart
- CSingle score
- DLine chart
41Which phase of the Report designer lets you choose a color scheme for the report visualization?
- AConfigure
- BData
- CType
- DStyle
42Which phase of the Report designer lets you define the Group by attribute?
- AStyle
- BType
- CConfigure
- DData
43Which of the following are valid report sharing options? Select 5 Answers from the below options.
- AAdd to homepage
- BPublish
- CExport to PDF
- DAdd to dashboard
- EClone
- FSchedule
- GShare
44What is the recommended way to share a report?
- ADownload as PDF
- BEmail an attachment
- CShare the report
- DPublish to an instance URL
45By default, a report is shared with:
- AAll users and groups
- BAll roles
- COnly groups that the report creator belongs to
- DThe report creator only
46Which of the following are ways an end user can leave feedback about an article? Select 3 Answers from the below option.
- ALeave a comment on the article
- BGive a 1-5 star rating
- CFill out an article quality index checklist
- DMark the article as helpful or not helpful
- EFill out the knowledge quality survey
47Which feature allows end users to post questions and answer other user questions?
- ANeighborhoods
- BSocial FAQ
- CSocial Q&A
- DAsk ServiceNow
48What item in the Knowledge Management Service Portal displays articles that have the highest percentage of users marking them helpful?
- AFeature
- BMost Helpful
- CMost Useful
- DMost Viewed
49What is the best way to share a knowledge article with another user?
- AA permalink
- BSharing the keywords
- CTaking a screenshot
- DCopying and pasting the text
50Which of the following are possible methods of populating a knowledge base with knowledge articles? Select 3 Answers from the below options.
- AIntegrating with a WebDev compliant source.
- BVia e-mail to a defined knowledge e-mail address
- CCreating articles directly in the ServiceNow platform
- DImporting Microsoft Word files
51If the end user wants to report an Incident, where do they navigate on the service portal?
- AIn the Infrastructure Services Category in the Service Catalog
- BIn the Software Category in the Service Catalog
- CIn the Quick Links Category in the Service Catalog
- DIn the Can We Help You? Category in the Service Catalog
52What are the two options to define the fulfillment process for a service catalog item?
- APlan
- BFlow
- CRoadmap
- DWorkflow
53When using the Service Portal, how do end users typically access the service catalog?
- AUnder System Status
- BUnder Request Something
- CIn the Knowledge Base
- DIn the Community
54Which of the following aspects of the service catalog application can a user with only the Catalog Administrator role manage? Select 3 Answers from the below aptions.
- ACatalog Items
- BScripting functions
- CCatalogs
- DCategories
- EBusiness Rules
55Where does the System Administrator navigate to edit a catalog item?
- AMaintain Items
- BCreate Incident
- CService Portal
- DService Catalogs
56From the end user's perspective, how are the products and services in the service catalog organized?
- ATickets and Requests
- BTask and Subtasks
- CIncidents and Problems
- DCategories and Subcategories
57Which of the following are Flow Designer triggers? Select 3 Answers from the below options.
- AApplication-based
- BRecord-based
- CSchedule-based
- DRole-based
58Which of the following are true regarding Flow Designer actions? Select 3 Answers from the below options.
- ADefine when the flow is performed
- BRepresent reusable operations for use across multiple flows
- CCan be contained in a spoke
- DRequire script to develop
- EProvide the ability to build your own custom actions
59Which of the following are true regarding Flow Designer? Select 3 Answers from the below options:
- AProvides automation tools
- BRequires scripting experience
- CIntegrates with third party system
- DSaves time
60Which elevated role is required to modify access control rules?
- Aacl_admin
- Badmin
- Csecurity_admin
61What types of permissions can be configured in an access control rule? Select 3 Answers from the below options.
- AUsers
- BRoles
- CScript that sets the 'answer' variable to true or false
- DGroups
- EConditions
62In what order are access controls evaluated?
- AFirst at the Field-level (most specific to most general), then at the Table-level (most specific to most general).
- BFirst at the Table-level (most specific to most general), then at the Field-level (most specific to most general).
63Which tool is used to determine relationships between fields in an import set and and existing table?
- AImport Set
- BCoalesce
- CTransform Map
- DTarget Table
64Which options allows you to update existing Target Table records when importing data from an import set?
- ATranform
- BMandatory
- CCoalesce
- DUnique
65What is a CI? Select 3 Answers from the below options.
- ATangible (e.g. hardware, software, servers) entities
- BIntangible (e.g. business services, email) entities
- CConfiguration Management Database
- DConfiguration Item
- Econfiguration_admin role
66What are the three key tables in the CMDB? Select three Answers from the below options.
- ACMDB Properties [cmdb_properties]
- BBase Configuration Item [cmdb]
- CConfiguration Item [cmdb_ci]
- DCI Relationship [cmdb_rel_ci]
- ECMDB Baseline [cmd_baseline]
67What represents multiple related request items grouped together as one request?
- ACatalog Item
- BVariable Set
- COrder Guide
- DRecord Producer
68What is created when an order is placed for a catalog item? Select 3 Answers from the below options.
- AA Variable
- BOne or more Service Catalog Task (SCTASK) records
- CA Request (REQ) record
- DA Request Item (RITM) record
- EA Variable Set
69Which of the following run scripts client-side? Select 2 Anwers from the below options.
- ABusiness Rule
- BScript Include
- CUI Policy
- DClient Script
70Which script runs when a record is displayed, inserted, updated, deleted or when a table is queried?
- ABusiness Rule
- BClient Script
- CUI Policy
71What do you configure to instruct fields how to behave on a form when a UI Policy is triggered?
- AUI Actions
- BClient Script
- CData Policy
- DUI Policy Action
72What attributes of a field can a UI Policy action change on a form? Select 3 Answers from the below options.
- AVisible/hidden
- BMandatory
- CPrevent cell editing
- DRead-only
- EChange color
73What is an update set?
- AA server-side script that runs when a record is displayed, inserted, updated or delated or when a table is queried.
- BGroup of one more changes that can be moved from one instance to another all together
- CA series of tables and fields that store information about the Configuration Items (CIs) owned by your organization.
- DOne method of security that restricts access to data by requiring users to pass a set of requirements before they can interact with it.
74What are the steps for applying an update set to an instance? Select 3 Answers from the below options.
- ACopy
- BRetrieve
- CPreview
- DDelete
- ECommit
75What types of records are not captured in an update set by default? Select 2 Answers from the below options.
- AData records
- BDashboards
- CBusiness Rules
- DAccess Control rules
- EHomepages
76Which ServiceNow product provides the ability to quickly integrate with 3rd party applications without scripting?
- AIntegrationHub
- BVisual Task Boards
- CFlow Designer
- DService Portal
77What ServiceNow feature can be used to begin the creation of an application?
- AGuided Application Creator
- BConfiguration Management Database (CMDB)
- CIntegrationHub
- DSystem Dictionary
78What protects applications by identifying and restricting access to available files and data?
- AAccess Control
- BThe admin Role
- CScope
- DDelegated Development
79What is granted to non-administrators in order for them to be able to develop applications.
- AThe itil Role
- BDelegated Development
- CAccess Control
- DThe developer Role
80In order to be used, an event record must be...
- ACatalogued
- BRegistered
- CPublished
- DCertified
81What are events?
- AA server-side script that runs when a record is displayed, inserted, updated or deleted, or when a table is queried.
- BLog records indicating something notable has occurred in the system.
- CA real-time messaging tool that enables users to chat with individuals and groups.
- DNotifications that are sent to users when something occurs that concerns them.
82Which of the following are benefits of Now Learning? Select 5 Answers from the below options.
- AAutomatically notifies partners, customers and others when badges are earned.
- BOffers learners an opportunity to learn and gain practical experience.
- COffers learners a change to create personalized Learning Plans.
- DIntegrates with your Now Profile.
- EOffers learners a single source for all of their content, certification, certification maintenance and profile needs.
- FOffers learners a wide breadth of course topics and delivery types.
83Which of the following are benefits of your Now Profile? Select 5 Answers from the below options.
- AShowcases your ServiceNow expertise.
- BUpdates other social network profiles.
- CActs as a Universal ID across all resouces.
- DDisplays Badges across multiple resources.
- EDisplay Super badges by role.
- FAllows you to consolidate ServiceNow accounts.
84Which would NOT appear in the History section of the Application Navigator?
- ALists
- BUI Pages
- CRecords
- DForms
85What is the Import Set Table?
- AA repository for Update Set Information
- BA table where data will be placed, post-transformation
- CA staging area for Imported records
- DA table that determines relationships.
86Which of the following concepts are associated with the ServiceNow CMDB? Choose 4 answers:
- AA Database
- BService Processes
- CTables and Fields
- DThe Dependency View
- EUser permissions
87A knowledge article must be in which of the following states to display to a user?
- AReviewed
- BDrafted
- CPublished
- DRetired
88Which term best describes something that is created, has work performed upon it and is eventually moved to a state of closed:
- AReport
- BTask
- CWorkflow
- DEvent
89Which group of permissions is used to control Application and Module access?
- AAccess Control Rules
- BAssignment Rules
- CUI Policies
- DRoles
90What display sequence is controlled in a Service Catalog Item using which of the following:
- AThe Default Value field in the Catalog Item form.
- BThe Sequence field in the Catalog Item form.
- CThe choice field in the Variable form.
- DThe Order field in the Variable form.
91Knowledge Base Search results can be sorted by which of the following? Choose 3:
- ARelevancy
- BPopularity
- CMost recent update
- DManager Assignment
- ENumber of views
92What is a Record Producer?
- AA record producer is a type of Catalog Item that allows users to create task-based records from the Service Catalog.
- BA record producer
- CA record producer is a type of catalog item that provides easy ordering by bundling request
- DA record producer is a type of Catalog Item that is used for Request, not services
93The display sequence is controlled in a Service Catalog Item using which of the following?
- AThe Choice field in the Variable form.
- BThe Sequence field in the Catalog Item form.
- CThe Order field in the Variable form.
- DThe Default Value field in the Catalog item form.
94Which of the following can be customized through the Basic Configuration UI16 module? Check 3 answers:
- ASystem Date Format
- BBanner Image
- CForm Header Size
- DBrowser Tab Title
- ERecord Number Format
95Which of the following is used to initiate a flow?
- AAn Event
- BA spoke
- CA trigger
- DCore Action
96What is the name of the conversations bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?
- AVirtual Agent
- BAnswer Agent
- CLive Feed
- DConnect Chat
97For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables:
- AService Catalog variables cannot affect the order price.
- BService Catalog variables can only be used in Record Producers.
- CService Catalog variables are global by default.
- DService Catalog variables can only be used in Order Guides.
98When working on a form, what is the difference between Insert an Update operations?
- AInsert saves changes and remains on the form. Update saves changes an exits the form.
- BInsert saves changes and exits the form. Update saves changes and remains on the form.
- CInsert creates a new record and Update saves changes. Both remain on the form.
- DInsert creates a new record and Update saves changes. Both exit the form.
99Which one of the following statements is a recommendation from ServiceNow about Update Sets?
- ABefore moving customizations from instance to instance with Update Sets, ensure that both instances are different versions.
- BOnce and Update Set is closed as "Complete", change it back to "In Progress" until it's applied to another instance.
- CAvoid using the Default Update set as an Update Set for moving customizations from Instance to Instance.
- DUs the Baseline Update Set to store the contents of items after they are changed the first time.
100What is a schema map?
- AGraphically displays the Configuration Items that support a business service
- BEnables administrators to define records from specific tables and trouble sources for Configuration Items.
- CA graphically organized visual task board for the CMDB.
- DDisplays the details of table and their relationships in the visual manner allowing administrators to view and easily access different part of the database schema.
101The baseline Service Catalog home page contains links to which of the following components?
- ARecord Producers, Order Guides and Catalog Items
- BRecord Producers, Order Guides and Item Variables
- COrder Guides, Catalog Items and Workflows
- DOrder Guides, Item Variables and Workflows
102Which of the following allows a user to edit fields in a list without opening the form?
- AEdit Menu
- BForm Designer
- CList Editor
- DData Editor
103In what order should filter elements be specified?
- AField, Operator, then Value
- BValue, Operator, then FIeld
- COperator, Condition, then Value
- DField, Operator, then Condition
104Buttons, form links, and context menu items are all examples of what type of functionality?
- ABusiness Rule
- BUI Action
- CUI Policy
- DClient Script
105Which one of the following statements describes the purpose of a Service Catalog workflow:
- AAlthough a Service Catalog, workflow cannot send notifications, the workflow drives complex fulfillment processes.
- B...used to drive complex fulfillment processes and sends notifications to defined users or groups.
- C...generates three basic components: item variable types, tasks and notifications.
- D...generates three basic components: item variable types, tasks and approvals.
106Which three Variable Types can be added to a Service Catalog Item?
- ATrue/False, Checkbox, Number List
- BTrue/False, Multiple Choice and Ordered
- CNumber List, Single Line Text and Reference
- DMultiple Choice, Select Box and Check Box
107What is the platform name for the User table:
- Asys_user
- Bx_users
- Csys_users
- Du_users
108Which statement is true about business rules?
- AA business rule monitors field on a form
- BA business rule can be a piece of JavaScript
- CA business rule must run before a database action occurs
- DA business rule must not run before a database action occurs
109How are workflows moved between instances?
- AUsing Transform map
- BThey cannot be moved between instances
- CUsing update sets
- DUsing Application sets
110What is a Dictionary Override?
- ADictionary overrides provide the ability to define a field on an extended table differently from the field on the parent table
- B...is a task within a workflow that requests an action before the workflow can continue
- C...is the addition, modification or removal of anything that could have an effect on IT services.
- D...an Incoming customer update in an Update Set which applies to the same object as a newer customer update
111Which one of the following statements is true when a new table is created by extending another table?
- AThe new table archives the parent table and assumes its roles in the database.
- BThe new table inherits all of the fields, but does not inherit Access Control rules, client's scripts, and UI Policies of the parent table.
- CThe new table inherits all of the Business Rules, Client Scripts and UI Policies of the parent table, but none of the existing fields.
- DThe new table inherits all of the fields of the parent table and can also contain new fields unique to itself
112Which one of the following statements best describes the purpose of an Update Set?
- ABy default, the changes included in an Update Set are visible only in the instance to which they are applied.
- BAn update set allows administrators to group a series of changes into a named set and then move this set as a unit to another system.
- CBy default, and Update Set includes customizations, Business Rules and homepages.
- DAn Update Set is a group of customizations that are moved from Production to Development.
113Which of the following statements best describes the purpose of an Order Guide:
- AOrder Guides provide a list of guidelines for Administrator on how to set up item variables.
- BOrder Guides take the user directly to the checkout without prompting for information.
- COrder Guides provide the ability to order multiple, related items as on request.
- DOrder Guides restrict the number of items in an order to only one item per request.
114What is a characteristic of Importing data into ServiceNow?
- AAn existing Transform Map can be used multiple times on the same import set.
- BCoalesce fields are used only after running Transform.
- CAny user can manage and set up import sets.
- DAn existing Transform Map can be used one time on the same import set.
115Which are valid ServiceNow User Authentication Methods? Choose 3:
- AFTP Authentication
- BLocal Database
- CLDAP
- DXML Feed
- ESSO
116What information does the System Dictionary contain?
- AThe definition for each table and column.
- BThe human-readable labels and languages settings.
- CThe language dictionary used for spell checking.
- DThe information on how tables relate to each other.
117Which types of tables my be extended by other tables, but not extend another table?
- AExtended Tables
- BBase Tables
- CCore Tables
- DCustom Tables
118Which one of the following statements apply to a set of fields when they are coalesced during an import:
- AIf a match is not found using coalesce fields, the system does not create a Transform Map.
- BIf a match is found using the coalesce fields, the system creates a new record.
- CIf a match is found using the coalesce fields, the existing record is updated with the information being imported.
- DIf a match is not found using the coalesce fields, the existing record is updated with the information being imported.
119When using the Load Data Transform Map process, what is the Mapping Assist used for?
- AMapping fields using a Field Map
- BMapping fields using Transform History
- CMapping fields using the Import Log
- DMapping fields using an SLA
120Which one of the following statements is true about Column Context Menus?
- AIt displays actions related to viewing and filtering the entire list.
- BIt displays actions such as view form, view related tasks and add relationship.
- CIt displays actions related to filtering options, assigning tags and search.
- DIt displays actions such as creating quick reports, configuring the list and exporting data.
121REQ number in the Service Catalog represents...
- AThe task to complete
- BThe individual item in the order
- CThe order number
- DThe stage
122What is the purpose of Related Lists?
- ATo present related records
- BTo present related fields
- CTo dot-walk to a core table
- DTo create a one-to-many relationship
123What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?
- ARITM (Number) > REQ (Number) > PROCUREMENT (Number)
- BREQ (Number) > RITM (Number) > TASK (Number)
- CFULFILLMENT (Number) > RITM (Number) > TASK (Number)
- DREQ (Number) > RITM (Number) > PROCUREMENT (Number)
124How is the Event Log different from the Event Registry?
- AEvent Log contains generated Events, the Event Registry is a table of Event definitions
- BEvent Log is the same as the Event Registry
- CEvent Log is formatted in the Log style, the Event Registry displays different fields.
- DEvent Log lists Events that were triggered by integrations, the Event Registry lists the Events that were triggered during the day (24-hour period).
125When searching using the App Navigator search field, what can be returned? Choose 3 answers:
- AFavorites
- BNames of Applications and Modules
- CHistory Records
- DTitles of Dashboard Gauges
126What is a formatter?
- AA formatter allows you to populate fields automatically.
- BA formatter allows you to configure applications on you instance.
- CA formatter is a set of conditions applied to a table to help find and work with data.
- DA formatter is a form element used to display information that is not a field in the record.
127Reports can be created from which different places in the platform?Choose 2:
- AView/Run module
- BList column heading
- CMetrics module
- DStatistics module
128Which Statement correctly describes Access Control rule evaluation?
- ARules are evaluated from the general to the specific, so a table rule must be active to continue.
- BIf more than one rule applies to a row, the older rule is evaluated first.
- CIf a row level rule and a field level rule exist, both must be true before an operation is allowed.
- DRules are evaluated using roles. The role with the most permissions evaluates the rules first.
Informações
- Descrição
- Computação Quiz sobre ServiceNow Fundamentals, criado por Priscila Lissoni em 16-10-2020.
- Autor
- Priscila Lissoni
- Idioma
- English
- Visualizações
- 3.183
- Etiquetas
- Avaliação
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