3181457
Descrição
Quiz por Edgar Masatu, atualizado more than 1 year ago
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Criado por Edgar Masatu
mais de 8 anos atrás
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Questão 1
Questão
1. KCB customer can register him/herself in mobi banking through ;
Responda
-
a) Fill online request form available in KCB website
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b) Register through an ATM machine
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c) Visit any KCB branch to fill the request
Questão 2
Questão
2. As soon as the customer is connected to mobile banking ;
Responda
-
a) Will receive a sms informing him his 5 digits password
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b) Will receive a sms informing him his 4 digits password
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c) Will receive a sms informing him his 3 digits password
Questão 3
Questão
3. How to access the mobi banking menu
Responda
-
a) *150* 00#
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b) *150*44#
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c) *150*22#
Questão 4
Questão
4. With KCB mobi you will be able to do all the functions mentioned below except
Responda
-
Personal loan application
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Cheque book ordering
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Transfer from one KCB account to another
Questão 5
Questão
5. What to do when someone forget his mobi password
Responda
-
a) Call customer care number to get a new password
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b) Visit KCB branch to request for a password reset
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d) Can reset him/herself on his mobile
Questão 6
Questão
6. How much does it cost to buy airtime using mobile banking
Responda
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a) Tzs. 500/=
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b) Tzs. 1000/=
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c) No charges
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d) Tzs. 200/=
Questão 7
Questão
7. How much does it cost to transfer from account to wallet (mobile money e.g. Tigo Pesa, Airtel money and Mpesa)
Responda
-
a) Tzs. 500/=
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b) Tzs. 1000/=
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c) Tzs. 200/=
Questão 8
Questão
8. How do I enable SMS alert on Mobi menu;
Responda
-
(a) Go to menu then other/huduma services/huduma za kibenki/enable
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(b) Other services\banking services\enable alert\credit/debit\choose amount
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(c) Go to KCB malipo
Questão 9
Questão
9. Where the intra bank transfer menu is ?
Responda
-
(a) KCB malipo
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(b) Fund transfer
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(c) Balance enquiry
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(d) Agency service
Questão 10
Questão
How do I download mobi apps;
Responda
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(a) https://mobile.banking.app
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(b) Htts://mbanking.kcbbankgroup.com
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(c) https://mbanking.kcbbankgroup.com
Questão 11
Questão
1. I-Bank Business customers verify their access using ;
Responda
-
a) 5 digit password sent on their mobile / email
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b) The physical token which generates one time password
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c) A password given to them by bank officer
Questão 12
Questão
2. If I forget my password can I reset my I-Bank password by
Responda
-
a) Resetting my self-using self /online reset
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b) Visiting KCB branch to reset
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c) Call / or write to customer care
Questão 13
Questão
3. The following function are available under account information menu ;
Responda
-
a) Balance Overview and account statement
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b) Balance overview and fund transfer
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c) Fund transfer and authorization
Questão 14
Questão
4. I can change my user ID using;
Responda
-
(a) Using the tool menu
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(b) User tool/change user login
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(c) Account information menu
Questão 15
Questão
6. Which transfer are found on transfer menu
Responda
-
(a) Within KCB and local banks
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(b) Swift
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(c) RTGS
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(d) All of them
Questão 16
Questão
17. To join internet banking service you need to Contact your nearby KCB branch to fill the forms and immediately your profile will be created
Responda
- True
- False
Questão 17
Questão
2. Can I view previous payments I have made on Internet Banking
Responda
- True
- False
Questão 18
Questão
3. Do I have to use computer to access internet banking service
Responda
- True
- False
Questão 19
Questão
4. Customers using Internet Banking are be charged monthly access fee
Responda
- True
- False
Questão 20
Questão
5. Fees charged for fund transfers depending on amount, and inter-bank charges
Responda
- True
- False
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