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Perguntas do quiz (85)
1A system administrator is installing a new server into
the metal racks in a data center. During the installation
process, the administrator can feel a faint tingling
sensation when mounting the server. Which of the
following safety systems should be tested and
verified FIRST?- AEquipment grounding
- BAir filtration
- CCable management
- DWaste disposal regulations
2A user has opened a help desk ticket regarding the battery life on their
mobile phone. The battery in the phone held a charge for most of the day
prior to connecting to the corporate network. The battery now only lasts
about half a day and the back of the phone is warmer than usual.
The phone is configured as follows:
Storage: 216.2 GB of 512 GB used
Display and Brightness: Automatic
Wi-Fi: Enabled
Auto-lock: Disabled
VPN: Not connected
Low Power Mode: Disabled
Battery Maximum Capacity: 100%. Which of the following changes would have the BEST impact on
battery performance?- AEnable auto-lock
- BConnect to the VPN
- CIncrease available storage space
- DDisable Wi-Fi
3A user in the accounting department has received this error message:
“The print spooler service is not running.” The user contacts the help desk
and opens a ticket for assistance. The help desk technician performs some
testing and identifies the issue. Which of these would be the best
NEXT step- AReinstall all printer drivers
- BRestart the spooler service
- CReboot the computer
- DPower cycle the printer
4A student would like to prevent the theft of their laptop while studying at
the library. Which of the following security methods would be the BEST
choice to protect this laptop?- ABiometrics
- BBadge reader
- CUSB token
- DCable lock
5Rodney, a desktop technician, is cleaning the outside of computers used
on a manufacturing assembly line. The assembly line creates sawdust
and wood chips, so most of the computers are protected with enclosed
computer cases. Which of the following would be the MOST important
item for Rodney to include during this cleaning process?- ASurge suppressor
- BTemperature sensor
- CFace mask
- DESD mat
6A user is attempting to AirDrop a document to an associate, but they do
not see any destination devices in their list of available AirDrop locations.
Which of the following would be the MOST likely reason for this issue?- ALow battery
- BRotation lock is enabled
- CLow storage space
- DWi-Fi and Bluetooth are disabled
7The motherboard of a server in the corporate data center has started
smoking, and flames can be seen inside the computer case. Which of the
following would be the BEST way to extinguish this fire?- AWater-based extinguisher
- BFoam-based extinguisher
- CDisconnect the power
- DCarbon dioxide extinguisher
8Which of these Windows features provides full disk encryption for all
data on a storage drive?- ADomain Services
- BEFS
- CRDP
- DBitlocker
9A company maintains data retention requirements of five years for all
customer names, addresses, and phone numbers. Which of the following
would BEST describe this data?- ACredit card transaction
- BGovernment-issued information
- CPII
- DHealthcare data
10A user in the accounting department would like to ensure that their
mobile device data is always available. If the user's smartphone is
damaged or stolen, they would like to replace the device and restore all
data as quickly as possible. Which of the following would provide
this functionality?- AFull device encryption
- BRemote backup
- CloT isolation
- DRemote wipe
11Each time a user starts a specific corporate application, a page of
disclaimers and usage requirements is shown before the login prompt.
Which of the following would BEST describe this page?- ASplash screen
- BAcceptable use policy
- CStandard operating procedures
- DTopology diagram
12A system administrator is troubleshooting an older application on a
Windows 10 computer and needs to modify the UAC process. Which of
the following options would provide access to these settings?- ADevice manager
- BSystem information
- CEvent viewer
- DUser accounts
13An office power system occasionally experiences minor voltage spikes
during the business day. Which of the following would be the BEST way
to address this power issue?- APower down when not actively working
- BConfirm that the building has an electrical ground
- CConnect a surge suppressor to each system
- DMaintain an inventory of replacement power supplies
14What is the maximum amount of RAM supported by a 32-bit version of
an operating system?- A4 gb
- B8 gb
- C16 gb
- D192 gb
15Daniel, a user, is attempting to start an application on his laptop
computer. Each time the application shows the starting graphic, it
suddenly disappears and the application icon disappears from the taskbar.
A technician would like to get more information about each previous
occurrence of the application crash. Which of these choices would
provide these details?- AEvent viewer
- BTask manager
- CStartup repair
- DSafe mode
16An attacker is using every combination of letters, numbers, and special
characters in an attempt to discover a user's password. Which of the
following would describe this attack type?- ASpoofing
- BSocial engineering
- CBrute force attack
- DDDoS
17A system administrator is upgrading an email service in the corporate
data center. During the upgrade, an error message appears and the
upgrade fails. Subsequent attempts to perform the upgrade also fail.
Which of the following processes should the system administrator follow
to return the email server to its previous state?- ARollback plan
- BDisaster recovery plan
- Cident response plan
- DPower plan
18When connecting a new USB webcam to Windows 10, a message
appears stating "The controller does not have enough resources for
this device." Which of the following would be the BEST next
troubleshooting step?- AClose all large-memory processes
- BModify the BCD
- CMove the webcam to a different USB interface
- DUse System Restore to rollback to a previous configuration
19A system administrator has created a shared folder on a server to
store operating system images. Technicians access the shared folder
to download the latest images when performing large-scale system
installations. Which of the following will be the MOST likely method of
accessing this data?- AMap the shared folder to an available drive letter
- BDownload the shared folder through a proxy
- CLink the images to a cloud storage service
- DAccess the folder using a remote access client
20A desktop administrator is installing a 64-bit version of Windows 10
Pro on a workstation, but the installation will not start. The workstation
configuration is: 1 GHz CPU
2 GB of RAM
15 GB of free storage space
1280 x 720 video resolution. Which of the following would allow this installation to proceed?- AIncrease free storage space to 32 GB
- BDecrease resolution to 800 x 600
- CUpgrade to a faster processor
- DIncrease RAM to 4 GB
21A security technician has identified malware running in the OS kernel.
Traditional anti-malware scans were not able to identify any problems on
the computer. Which of the following would be the BEST description of
this malware?- ARootkit
- BWorm
- CBotnet
- DCryptominer
22A help desk technician has been called to a training room that uses
Android tablets as presentation devices. An application used for
the training program will not start on any of the tablets. When the
application is selected, the splash screen appears for a moment and then
completely disappears with no error message. Which of the following
would be the best NEXT troubleshooting step?- AInstall all operating system updates
- BUninstall the application
- CPower cycle the tablets
- DRoll back to the previous application version
23A user on the headquarters network has opened a help desk ticket about
their Windows desktop. When starting their computer, the login process
proceeds normally but the Windows desktop takes fifteen minutes to
appear. Yesterday, the desktop would appear in just a few seconds. Which
of the following would be the MOST likely reason for this issue?- ASlow profile load
- BIncorrect boot device order
- CFaulty RAM
- DIncorrect username and password
24A system administrator has been asked to install a new application on a
server, but the application is 64-bit and the server operating system
is 32-bit. Which of the following describes the issue associated with
this installation?- AFile permissions
- BOS compatibility
- CInstallation method
- DAvailable drive space
25A security guard has reported a person was seen passing through a secure
door without using a door badge. The intruder slipped through the door
by closely following the person in front of them. Which of these would
best describe these actions?- ADumpster diving
- BBrute force
- CPhishing
- DTailgating
26A Linux administrator needs to modify the configuration text file for a
service. Which of the following utilities would provide this functionality?- Anano
- Bchmod
- Cdf
- Dsudo
27An internal audit has found that a server in the DMZ appears to be
infected with malware. The malware does not appear to be part of a file in
the OS, and the malware is started each time system is started. What type
of malware would be MOST likely found on this server?- ATrojan
- BRansomware
- CKeylogger
- DSpyware
- EBoot sector virus
28A user has delivered a broken laptop to the help desk, and they are
visibly upset and quite vocal about the problem they're having. The user
is also asking for a very specific repair that doesn't appear to have any
relationship to his issue. What's the best way to handle this situation?- ARepeat your understanding of the issue to the customer and
provide an estimate and follow-up time - BRefuse the repair until the customer calms down
- CInform the customer of his mistake with the proposed repair
- DRefuse to make any commitments until the computer is examined
- ARepeat your understanding of the issue to the customer and
29Daniel, a user in the finance department, has purchased a new Android
smartphone and has installed a number of productivity apps. After
a day of use, Daniel finds the phone displaying a large number of
advertisements when browsing the Internet. Which of the following tasks
should Daniel perform after completing a factory reset?- ADisable Bluetooth
- BCheck app sharing permissions
- CRun a speed test on the cellular connection
- DVerify the source of each app before installation
30A network administrator has configured all of their wireless access points
with WPA3 security. Which of the following technologies would be
associated with this configuration?- ARC4
- BTACACS
- CTKIP
- DGCMP
31A user has been provided with a username and password to access the
corporate VPN. The user has also been provided with a hardware device
displaying a six digit code, and the code changes every 30 seconds. Which
of the following would BEST describe the use of this device?- AACL
- BGroup policy
- CSMS
- DLeast privilege
- EMFA
32A user has installed multiple applications over the last week. During the
startup process, the computer now takes over fifteen minutes to display
the Windows 10 desktop. Which of the following utilities would help the
system administrator troubleshoot this issue?- ADefrag
- BPerformance monitor
- CTask manager
- Drobocopy
33A server administrator is replacing the memory in a database server.
Which of the following steps should be followed FIRST?- ARemove the existing memory modules
- BWear an air filter mask
- CDisconnect all power sources
- DConnect an ESD strap
34A technician is dismantling a test lab for a recently completed project,
and the lab manager would like to use the existing computers on a new
project. However, the security administrator would like to ensure that
none of the data from the previous project is accessible on the existing
hard drives. Which of the following would be the best way to
accomplish this?- AQuick format
- BDeguass
- CRegular format
- DReinstall the operating system
35A system administrator needs to view a set of application log files
contained in a folder named “logs.” Which of the following commands
should be used to make this folder the current directory?- Acd logs
- Bmv logs
- Cdir logs
- Dmd logs
36A system administrator is configuring a server to use eight bootable
partitions on a single SSD. Which of the following partition styles would
be the BEST choice for this configuration?- AMBR
- BNTFS
- Cdiskpart
- DGPT
37A technician is installing a fresh Windows operating system on a file
server. Unfortunately, the drive controller in the system is not recognized
during the installation process. Which of the following would be the
BEST way to manage this issue?- ALoad third-party drivers
- BRestart the system
- CUse a remote network installation
- DBoot from the recovery partition
38A user has noticed their system has been running very slowly over the last
few days. They have also noticed files stored on their computer randomly
disappear after the files are saved. The user has rebooted the computer, but
the same problems continue to occur. Which of the following should the
user perform to resolve these issues?- ABoot to Safe Mode
- BRelease and renew the network connection
- CInstall anti-malware software
- DUpgrade the system RAM
39A user in the sales department is attempting to upgrade the operating
system of their smartphone, but the smartphone will not start the
installation when selected. Which of the following is the MOST likely
reason for this issue?- ABluetooth is enabled
- BThe smartphone storage is nearly full
- CRotation lock is disabled
- DThe phone is connected to a power source
40The hard drive in a macOS desktop has failed and none of the data on the
drive was recoverable. A new storage drive has now been installed. Which
of the following should be used to restore the data on the computer?- ABackup and Restore
- BMission Control
- CTime Machine
- DDisk Utility
41A user purchased a copy of home tax software and has installed it on their
company computer. This morning, the user logs in and finds that the tax
software has been automatically removed from the system. Which of the
following would be the MOST likely reason for this result?- AThe company per-seat licenses are all in use
- BThe software uses an open-source license
- CThe user has installed a personal license
- DThe software requires a USB key for DRM
42A system administrator is upgrading four workstations from Windows
8.1 to Windows 11. All of the user files and applications are stored on
the server, and no documents or settings need to be retained between
versions. Which of these installation methods would be the BEST way to
provide this upgrade?- AFactory reset
- BRepair installation
- CClean install
- DIn-place upgrade
43A computer on a manufacturing floor has been identified as a malwareinfected
system. Which of the following should be the best NEXT step
to resolve this issue?- ADisconnect the network cable
- BPerform a malware scan
- CDisable system restore
- DDownload the latest anti-malware signatures
44A technician has been called to resolve an issue with a networked laser
printer not printing. When the technician arrives on-site, they find the
printer will require a hardware replacement. All hardware is managed by
a third-party and will take a week before the printer is operational again.
Which of the following would be the technician’s best NEXT step?- AWork on the next ticket in the queue
- BAdd a follow-up event for one week later
- CInform the user of the repair status
- DOrder a printer maintenance kit
45An administrator is upgrading a Windows 8.1 Enterprise x64 computer
to Windows 10. The user would like to maintain all applications and files
during the upgrade process. Which of the following upgrade options
would meet this requirement?- AWindows 10 Enterprise x86
- BWindows 10 Pro x64
- CWindows 10 Enterprise x64
- DWindows 10 Pro x86
46A user in the marketing department is using an application that randomly
shuts down during normal use. When the problem occurs, the application
suddenly disappears and no error messages are shown on the screen.
Which of the following would provide the system administrator with
additional information regarding this issue?- ASystem Configuration
- BEvent Viewer
- CDevice Manager
- DGroup Policy Editor
- ESFC
47A workstation on a manufacturing floor is taking much longer than
normal to boot. Which of the following would be the BEST way to
troubleshoot this issue?- AReplace the CPU
- BDisable the startup applications
- CUpgrade the RAM
- DInstall the latest OS patches
48A Windows 10 user is installing a new application that also installs a
service. Which of the following permissions will be required for
this installation?- AGuest
- BPower user
- CAdministrator
- DStandard user
49A user working from home is not able to print to a laser printer at the
corporate office. Which of the following would be the MOST likely
reason for this issue?- AWPA3 settings
- BOutdated anti-virus signatures
- CDisconnected VPN
- DMDM configuration
50An employee has modified the NTFS permissions on a local file share
to provide read access to Everyone. However, users connecting from a
different computer do not have access to the file. Which of the following
is the reason for this issue?- AThe NTFS permissions were not synchronized
- BShare permissions restrict access from remote devices
- CThe user is an Administrator
- DRemote users are connecting with Guest accounts
51A healthcare company has replaced some of their desktop computers
with laptops and will be disposing of the older computers. The security
administrator would like to guarantee none of the existing data on the
hard drives could be recovered once the systems are sent to the recycling
center. Which of the following methods would meet this requirement?- AQuick format
- BReinstall the OS
- CRemove all user folders
- DShred the drives
52A technician has been assigned a support ticket that urgently requests a
laptop repair, but there are already many open support tickets ahead of
this request. The technician doesn’t recognize the name associated with
the ticket. Which of these choices would be the best path to take?- APlace the ticket into the queue as first-come, first-served
- BPrioritize the support tickets by device type
- CTriage the queue and prioritize the tickets in order of repair complexity
- DContact the end-user and determine the urgency of the repair
53A user has received a pop up message on their computer that states
applications on their computer are infected with a virus. A technician has
determined that the pop up message is a hoax that needs to be removed
from the computer. The technician has disabled System Restore to remove
all previous restore points. Which of the following tasks would be the best
NEXT step?- AUpdate the anti-virus signatures
- BEducate the end-user
- CSchedule anti-virus scans for midnight each day
- DBoot the system with the original installation media
54A network administrator needs to manage a switch and firewall in the
local data center. Which of the following would be the BEST choice for
this requirement?- ARDP
- BVPN
- CSSH
- DVNC
55A user is using a smartphone at their desk, and they occasionally receive
a security warning in the browser. After some additional troubleshooting,
the technician determines the security warnings are fake. Which of the
following should a technician follow to BEST resolve this issue?- APut the phone into airplane mode
- BConnect to the corporate network using a VPN connection
- CRun an anti-malware scan on the smartphone
- DRemove any paired Bluetooth devices
56Sam, a user on the research and development team, reports that her
computer displays the message “Missing operating system” during boot.
A technician runs hardware diagnostics and finds that the RAM, CPU,
storage drive, and power supply all pass the tests. The technician then
finds that a connected USB flash drive was causing the issue. Which of
the following would prevent this issue from occurring in the future?- ACreate a login script
- BInstall the latest OS patches
- CRun SFC
- DModify the BIOS boot order
57Jack, a user, has opened a help desk ticket relating to desktop alerts
randomly appearing throughout the day. Most of the alerts contain
information about third-party products and services. Which of the
following is the MOST likely cause of these messages?- AOn-path attack
- BCorrupted email database
- COS update failure
- DAdware
58In which of the following file types would a system administrator expect
to see the command, “cd c:\source”?- A.sh
- B.vbs
- C.py
- D.bat
59A malware infection has recently been removed from a computer. When
starting the operating system, Windows shows errors during the startup
process indicating some core operating system files are missing. Which of
the following should be used to restore these missing files?- Agpupdate
- Bwinver
- Csfc
- Ddiskpart
60A desktop administrator has determined that an employee in the
corporate office has been using their computer to share copyrighted
materials on the Internet. Which of the following should be the best
NEXT step?- ACreate a firewall rule to block Internet access to this computer
- BCreate a hash for each file that was shared
- CCompile a list of licenses for each set of copyrighted materials
- DRetrieve and securely store the computer
61A system administrator would like to require a specific password
complexity for all Active Directory users. Which of the following would
be the BEST way to complete this requirement?- ALogin script
- BFolder redirection
- CPort security
- DGroup Policy
62A system administrator is creating a series of shared folders that should
not be visible when users browse the network for available resources.
What symbol should be added to the end of a share name to provide this
functionality?- A. (period)
- B$ (dollar sign)
- C! (exclamation mark / bang)
- D# (hash sign / number sign)
63Jack, a user, is having problems with the 802.11 wireless connection on
his iOS phone. Although there are names appearing in the network list,
his phone does not show any connectivity to a wireless network. Jack has
confirmed that airplane mode is not enabled, Bluetooth is on, and VPN is
not enabled. Which of the following is the MOST likely reason for this
lack of wireless connectivity?- AThe phone does not include a data plan
- BThe wireless network is disabled
- CThe Bluetooth connection is conflicting with the Wi-Fi
- DThe Wi-Fi password is incorrect
- EThe wireless radio is disabled
64A desktop administrator is upgrading the video adapter in a workstation.
Which of the following should the administrator use during this process?- ATone generator
- BAnti-static strap
- CSafety goggles
- DToner vacuum
65A help desk director would like to identify and track computer systems
that have been returned for service or moved from one location to
another. Which of the following would be the BEST solution for these
requirements?- ACable labels
- BAsset tags
- CTopology diagrams
- DLogin names
66A technician is troubleshooting a computer infected with a virus. The user
thought they were opening a spreadsheet, but the file was actually a virus
executable. Which of the following Windows options were MOST likely
associated with this issue?- AAlways show icons, never thumbnails
- BDisplay the full path in the title bar
- CAlways show menus
- DHide extensions for known file types
67A financial management company would like to ensure mobile users are
configured with the highest level of wireless encryption while working in
the office. They would also like to include an additional user verification
step during the login process. Which of the following would provide this
functionality? (Choose TWO)- ARADIUS
- BUPnP
- CMulti-factor authentication
- DTKIP
- ETACACS
- FKerberos
- GWPA3
68A network consulting firm is upgrading the Internet firewalls for a large
corporation. The proposal includes a description of the project and the
network topology changes required to support the upgrade. The proposal
also describes the risks involved in the process of making this upgrade.
Which of the following would be the LAST step in this upgrade?- ADetailed upgrade plan
- BBackout plan
- CChange control application
- DEnd-user acceptance
69An organization has been tasked with increasing the minimum password
length. A systems administrator has created a policy to require all
passwords to be at least ten characters long for all users. When testing
this policy in the lab, a laptop computer allowed the creation of eightcharacter
passwords. Which of the following commands should be used
to apply this new policy on the laptop?- ANet use
- Bgpupdate
- Csfc
- Dtasklist
70A technician has been tasked with removing malware on a training room
laptop. After updating the anti-virus software and removing the malware,
the technician creates a backup of the system. After the training class
ends, the technician is notified that the malware has returned.
Which of the following steps was missed and caused the system to be
infected again?- ABoot to a pre-installation environment
- BIdentify malware symptoms
- CDisable System Restore before removal
- DUpdate to the latest BIOS version
71A data center manager requires each server to maintain at least fifteen
minutes of uptime during a power failure. Which of these would be the
BEST choice for this requirement?- ACloud-based storage
- BUPS
- CRedundant power supplies
- DSurge suppressor
72A financial corporation is deploying tablets to their salespeople in the
field. The company would like to ensure that the data on the tablets
would remain private if the devices were ever stolen or lost. Which of the
following would be the BEST way to meet this requirement?- AUse full device encryption
- BRequire multi-factor authentication
- CInstall a locator application
- DUse a firewall app
73A system administrator is adding an additional drive to a server and
extending the size of an existing volume. Which of the following utilities
would provide a graphical summary of the existing storage configuration?- ADisk Management
- BPerformance Monitor
- CEvent Viewer
- DTask Scheduler
- EDevice Manager
74While using a laptop during presentations, a company vice president has
found her system randomly locks up. While the problem is occurring,
the screen continues to display the last presentation slide but none of the
mouse or keyboard buttons will work. To regain control, the vice president
must power down and reboot her computer. Which of the following
would be the BEST option for troubleshooting this issue?- AExamine the Task Manager
- BInstall an anti-malware utility
- CRun the presentation software in Safe Mode
- DCheck the Event Viewer
75A system administrator needs to upgrade a training room of twenty
systems to the latest Windows version. Which of the following would be
the MOST efficient method of performing this upgrade process?- ARecovery partition
- BRemote network installation
- CRepair installation
- DUSB key
76A user has opened a help desk ticket for application slowdowns and
unwanted pop-up windows. A technician updates the anti-virus software,
scans the computer, and removes the malware. The technician then
schedules future scans and creates a new restore point. Which of the
following should be the NEXT step in the removal process?- ADisable System Restore
- BUpdate the anti-virus signatures
- CQuarantine the system
- DEducate the end user
77A technician is cleaning out a laser printer with a toner spill. Which of
the following would be the MOST important for this cleaning process?- AESD mat
- BUPS
- CAnti-static bag
- DAir filter mask
78Sam, a user in the accounting department, has opened a help desk ticket
due to problems accessing the website of the company’s payroll service
provider. While testing other website connections on Sam’s computer, the
technician finds that many pop-up windows are displayed. Which of the
following would be the BEST way for the technician to resolve this issue?- AUninstall the browser and reinstall with a different version
- BRestore the workstation from a known good backup
- CStart in Safe Mode and connect to the payroll website
- DModify the browser’s proxy settings
79A business partner in a different country needs to access an internal
company server during the very early morning hours. The internal firewall
will limit the partner’s access to this single server. Which of these would
be the MOST important security task to perform on this server?- AInstall the latest OS patches
- BRemove the server from the Active Directory domain
- CUse only 64-bit applications
- DRun a weekly anti-virus scan
80A Linux administrator has been asked to upgrade the web server software
on a device. Which of the following would provide the administrator with
the appropriate rights and permissions for this upgrade?- Achmod
- Bapt-get
- Cdig
- Dsudo
81A user is connecting their laptop to an external monitor and keyboard,
but the laptop goes into sleep mode if the laptop screen is shut. Which of
the following would modify this configuration to keep the laptop running
when the lid is closed?- APower options
- BDevice manager
- CPersonalization
- DUser accounts
82A network administrator is configuring a wireless network at a small
office. The administrator would like to allow wireless access for all
computers but exclude a single kiosk in the lobby. Which of the following
configuration settings would meet this requirement?- ASSID suppression
- BContent filtering
- CStatic IP addressing
- DDHCP reservation
- EMAC filtering
83After booting, a laptop computer is showing a black screen instead of the
normal Windows login prompt. The logs from the update server show
drivers on the laptop were automatically updated overnight. Which of the
following would be the BEST way to resolve this issue?- AReinstall the operating system
- BRebuild the User Profile
- CStart in VGA mode and roll back the driver
- DUpgrade the BIOS
84A security administrator has received an alert that a user’s workstation in
the shipping department has attempted to communicate to a command
and control server for a well-known botnet. The logs on the workstation
show that the user manually installed a new Internet browser the
previous day. Which of the following would be the BEST next step for
troubleshooting this issue?- AUninstall the new browser
- BBackup the user's documents
- CRoll back to a previous restore point
- DDisable the user's account
85A technician is installing a new wireless network in a small remote office.
Which of the following should the technician choose to provide the
highest level of security on the network?- AWPA3
- BMAC filtering
- CStatic IP addressing
- DSSID suppression
Informações
- Descrição
- GRE A+ 1001-1102 Studies (Professer Messer Exams) Quiz sobre Messer A, criado por Zane Avalon em 01-12-2022.
- Autor
- Zane Avalon
- Idioma
- English
- Visualizações
- 2
- Etiquetas
- Avaliação
- Ainda sem avaliações Avalie este quiz