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Perguntas do quiz (84)
1A technician has been called to resolve an issue with a desktop computer
in a training facility. The computer appears to boot properly to the desktop,
but applications take five minutes to load. While using the application,
pop-up messages and other windows appear on the desktop. Which of the
following should be the best NEXT troubleshooting step?- AView running processes in Task Manager
- BDisable System Restore
- CRemove the computer from the network
- DEducate the end user
2A system administrator would like to remove the TFTP Client in
Windows 10. Which of the following Control Panel options would be the
BEST choice for this task?- APrograms and Features
- BServices
- CNetwork and Sharing Center
- DFile Explorer options
3A user has noticed a Bluetooth device is currently connected to their
tablet, but they don’t recognize the make or model of the connected device.
Which of the following would be the FIRST step for troubleshooting
this issue?- APerform an anti-malware scan
- BResearch installed apps with an app scanner
- CDisable the Wi-Fi network
- DRemove the Bluetooth device
4A user has recently been assigned a new tablet, but each time she tries to
read emails the tablet reboots. The user has reinstalled the email client, but
the problem continues to occur. Which of the following would be the best
NEXT troubleshooting step?- AReplace the battery
- BPerform a factory reset
- CRun a hardware diagnostic
- DDisable Wi-Fi
5A computer technician has been asked to verify a set of new Group Policy
settings on computers at a remote site. Which of the following commands
should be used to validate the last policy update on the systems?- Anet use
- Bsfc
- Cgpresult
- Dnetstat
- Etracers
6A system administrator needs to modify the Linux group associated with
a file. Which of the following would provide this functionality?- Aps
- Bdf
- Cchown
- Dgrep
7A user has brought their laptop to the help desk because of an issue
during startup. The laptop screen remains black when powering on, and
no status lights appear on the system. The user is traveling tomorrow to a
remote site in another country and needs the laptop while they are on the
road. Which of the following would be the best NEXT choice?- AProvide the user with the option to repair, replace, or rent
a new system - BAssign the user to the standard seven-day repair agreementAssign the user to the standard seven-day repair agreement
- CReplace the external power cable and close the repair ticket
- DRecommend the user cancel their travel plans
- AProvide the user with the option to repair, replace, or rent
8A home user provides numerous online presentations during the day, but
the power in their area is not stable and there will often be short power
outages. Which of the following would help with this issue?- ACloud backups
- BExternal storage device
- CBattery backup
- DSurge suppressor
9A system administrator is planning to upgrade two physical servers in the
corporate data center to external cloud-based platforms. Which of the
following would provide information on connectivity and the plans for
remote site access?- AChange scope
- BEnd-user acceptance
- CBackout plan
- DRisk analysis
10A system administrator is concerned about the security of devices in the
field and would like to encrypt all data on company laptops. Which of
these Windows features would provide this functionality?- AEFS
- BDomain services
- CWPA3
- DBitlocker
11A user has just installed a driver update from a laptop manufacturer. After
restarting, their system shows a Windows Stop Error before the login
prompt is displayed. Each subsequent reboot causes the same error to be
displayed. Which of the following should the system administrator follow
to BEST resolve this issue?- AModify the BIOS boot order
- BBoot to Safe Mode and perform a Windows Reset
- CPerform a System Restore
- DReinstall the patch files
12The available storage space on a user’s workstation is running low, and
some updates are failing due to insufficient drive space. Which of the
following would be the BEST way to increase drive space until a larger
storage drive can be installed?- AUse a Guest login
- BEnable System Protection
- CDisable the internal Ethernet interface
- DSet the paging file size to zero
13A technician is troubleshooting a Windows 10 computer performing
very slowly when moving from one application to another. Which of the
following utilities would allow the technician to view real-time resource
activity- ASErvices
- BTask manager
- CSystem information
- DDevice manager
14An attacker has gained access to a password hash file. Which of the
following will the attacker use to obtain the passwords?- ADoS
- BDecryption
- CBrute force
- DPhising
15A server administrator needs to create a folder on a Windows server to
store weekly status report documents. Which of the following commandline
tools would provide this functionality?- Amd
- Bnet use
- Ccd
- Ddir
- EIs
16A desktop administrator is troubleshooting a laptop computer
experiencing slowdowns and delays during normal operation. There are
many icons displayed in the Windows taskbar, and an error message on
the screen shows “Out of memory or system resources.” Which of the
following troubleshooting steps would be the BEST way to address
this issue?- AUse Task Manager to close applications
- BReboot the computer
- CRelease and renew the network connection
- DRoll back to a previous restore point
17A desktop administrator is removing a virus from a laptop computer
in a shared lab. The computer has been removed from the network and
the System Restore feature has been disabled. When the administrator
attempts to update to the latest anti-virus signatures, the anti-virus utility
disables itself. Which of the following would be the best NEXT step?- ABoot to Safe Mode and use signatures downloaded from
a separate computer - BRoll back to a previous configuration
- CSchedule periodic updates and reconnect to the network
- DDiscuss anti-virus strategies with the end user
- ABoot to Safe Mode and use signatures downloaded from
18A Windows 10 computer is displaying a series of error messages during
the startup process. A technician has been dispatched and would like to
view more information about the errors without restarting the computer.
Which of the following utilities would provide the technician with more
details?- Ataskschd
- Bdevmgmt
- Cperfmon
- Deventvwr
- Esec
19An app on a user’s corporate smartphone has stopped updating. Which of
the following would be the BEST way to resolve this issue?- AConnect the smartphone to a power source
- BRestart the smartphone
- CDisable rotation lock
- DDisable Bluetooth
20A technician has been asked to replace a faulty adapter card in a server.
The technician doesn't have an anti-static strap, but they have removed
the server from a power source. Which of the following would be the
BEST way to safely complete this repair?- AStore the faulty card in an anti-static bag
- BPeriodically touch the server's metal chassis
- CWear safety goggles
- DHave a carbon dioxide extinguisher nearby
21Which of the following would be the BEST choice for a system
administrator to manage an Active Directory database?- ABatch file
- BPowerShell
- CJavaScript
- DVisual Basic Scripting
22A user has started their computer and received this message on the
screen:
“Your important files are encrypted. If you want to decrypt all of your
files, you need to pay.”
A desktop administrator has confirmed the user can no longer access his
desktop, and none of his installed applications are available in the system
menus. Sam notices that a payment link is posted at the bottom of the
screen. Which of the following would BEST describe this scenario?- ASpyware
- BBoot sector virus
- CRootkit
- DRansomware
23A desktop technician has received a complaint that a remotely-hosted
application has stopped working. The technician believes that a network
outage at the application provider is the root cause of the issue. Which of
the following tools would be the BEST choice to confirm the location of
the outage?- Aping
- Bnslookup
- Cnetstat
- Dtracers
24Users on the corporate network authenticate once at the beginning of the
day, and are not prompted again for authentication until the following
day. Which of the following would BEST describe this functionality?- ANTFS
- BSSO
- CInherited permissions
- DEFS
25A server technician is removing the memory from a web server and
adding new memory modules to the motherboard. The old memory
modules will be used to upgrade a server in a different data center. Which
of the following would be the BEST way to protect the old memory
modules?- APadded envelope
- BCotton fabric
- CMolded foam packing material
- DAnti-static bag
26A Linux administrator is using the grep command while monitoring a
database application. Which of the following would BEST describe
this activity?- ASearch through a file for specific text
- BView a list of running processes
- CChange the permissions of a file
- DView the name of the working directory
27A Windows 10 application includes the installation of a service during
the setup process. Which of the following would be the MOST
important consideration during the application setup?- AOS compatibility
- BAvailable storage space
- CNetwork connectivity
- DUser permissions
28A medical center's hospital staff uses shared computer systems installed
in hallways and patient rooms. However, hospital administrators are
concerned that patient information might be visible if someone leaves
the computer without logging out. Which of the following would help
prevent this type of issue?- AMulti-factor authentication
- BPassword expiration policy
- CLogin time restrictions
- DScreensaver passwords
29George, a user, has a smartphone to assist with maps and directions when
traveling to other company locations. At a remote site, George finds his
phone is attempting to contact a third-party website to share location
information. Which of the following would be the BEST way to address
this issue?- ADisable the GPS
- BPerform a soft reset
- CRun an anti-malware scan
- DUse the cellular network instead of Wi-Fi
30A company requires all users to authenticate to a proxy before
communicating to external websites. Which of the following should
be used to integrate the proxy authentication with the existing Active
Directory credentials?- AAES
- BTKIP
- CRADIUS
- DWPA3
31A desktop administrator has been tasked with removing malware from
an executive’s laptop computer. The system has been removed from the
network, but the Windows startup process shows a Stop Error before
rebooting into a repeating cycle. Which of the following would be the
best NEXT step in the malware removal process?- APerform a Windows Repair installation
- BBoot with a pre-installation environment
- CSchedule periodic scans
- DCreate a restore point
32A security administrator is deploying a new application to users in the
field, but the administrator is concerned that simply using a username
and password does not provide enough security. Which of the following
would be the BEST way to address this issue?- AEnable Windows Firewall
- BBlock all login attempts at the Internet firewall
- CCreate a Group Policy
- DRequire multi-factor authentication
- EEnable BitLocker on all remote systems
33A system administrator would like to upgrade a user's Windows video
editing application to the latest version, but the upgrade utility fails with
the error "Not enough free space." Which of the following utilities would
allow the system administrator to resolve this issue?- Acleanmgr
- Bperfmon
- Ceventvwr
- Dtaskchd
- Ediskmgmt
34A user in the shipping department is using a tracking app on a tablet. The
app normally takes 10 seconds to load, but is now taking over a minute
before it can be used. Tracking searches that normally take seconds are
taking almost a minute to show the tracking details. Other tablets are not
experiencing this slowdown. Which of the following would be the best
NEXT troubleshooting step?- AReinstall the tracking app
- BCheck the app battery usage
- CRoll back to the previous tablet OS version
- DPerform a reboot
35Which of the following fire extinguishers would be most appropriate to
use in a data center?- AFoam
- BCarbon Dioxide
- CSaline
- DWater
36The Human Resources department is installing a shared computer in the
company lobby to use for electronic job applications. The kiosk should
start automatically without requiring any network login prompt, and the
kiosk should only have access to the job application modules. Which of
the following account types would be the BEST choice for this system?- ASSO user
- BAdministrator
- CGuest
- DPower User
37A Windows administrator needs to define a minimum password length
for all network users. Which of the following should be used to complete
this task?- ADevice Manager
- BCertificate Manager
- CGroup Policy Editor
- DPerformance Monitor
38A user in the shipping department is able to view order information, but
they cannot modify or delete any order details. Which of the following
would best describe this security principle?- AMulti-factor authentication
- BLeast privilege
- CGroup Policy
- DOrganizational Units
39A user is receiving this message on their Windows desktop: "The
controller does not have enough resources for this device." Which of the
following would be the MOST likely reason for this issue?- ARemote printer has been disabled
- BWireless network bandwidth exceeded
- CUSB endpoints are exceeded
- DThe system clock is incorrect
40A small office is located in a large office building with over fifty different
companies. A network administrator would like to limit the possibility
of someone else in the building accidentally connecting to their wireless
network. Which of these configuration settings would prevent their
wireless network from appearing in a list of available networks?- AMAC filtering
- BStatic IP addressing
- CWPA3 encryption
- DDisabling SSID broadcasts
41A manager in the accounting department would like to upgrade to
Windows 10, but she doesn’t want to lose access to any of the currently
installed applications or data. Which of the following methods would be
the BEST choice for these requirements- AClean install
- BImage deployment
- CRemote network installation
- DIn-place upgrade
42A network administrator has modified all wireless access points to use
WPA3 instead of WPA2. Which of the following would be a reason for
this change?- AAdditional frequency choices
- BLower power consumption
- CLarger usable range
- DStronger encryption
43A help desk is receiving reports that a group of devices is not able to
communicate outside of their local IP subnet. A technician can ping
devices on the same network, but does not receive a response when
pinging the IP address of external devices. Which of the following would
be the MOST likely cause of this issue?- ADefault gateway
- BDNS server
- CProxy server
- DMetered connection
44A network technician has been tasked with preventing corporate laptops
from connecting to a training room’s wireless network. Which of the
following would be the BEST way to accomplish this?- AEnable MAC filtering
- BChange the channel on the access point
- CApply static IP addressing
- DCreate content filters
45While working at a customer's desk, a technician’s mobile phone begins
to ring. Which of the following would be the MOST appropriate
response?- ATake the call and address the caller's requests before continuing
- BTake the call and ask the caller if you can return their call later
- CSend the call to voicemail and apologize for the interruption
- DPolitely excuse yourself and step out to take the call
46A user’s workstation has been identified as participating in a DDoS to
a large Internet service provider. The computer has been powered down
and stored in a locked area until investigators arrive. Which of these
procedures would be the MOST important to follow in the meantime?- ACreate documentation of the storage area
- BRetrieve logs from the workstation Event Viewer
- CObtain the purchase records of the workstation
- DMaintain integrity of the workstation data
47A system administrator has configured EFS on a user’s workstation.
Which of the following would describe this functionality?- AEncryption of individual files and folders
- BSecure wireless communication
- CEncrypted network tunnel
- DFull disk encryption
48An application update has been installed to all computers in the
accounting department. A user starts the updated application for the first
time but nothing appears on the screen. Which of the following would be
the best NEXT troubleshooting step?- AReinstall the application
- BAdd the user to the Administrator’s group
- CInstall the latest Windows updates
- DCheck the Event Viewer
49A technician has been asked to work on an urgent computer repair while
the user is at lunch. When the technician arrives, they notice paperwork
on the desk that may contain private customer information. Which of the
following would be the BEST next step?- AComplete the repair as quickly as possible
- BAsk an associate in the department for assistance
- CMove the papers somewhere out of sight
- DLeave without repairing the computer
50A company has recently been the victim of a storm with large-scale
flooding, and all systems and backups at the corporate data center were
completely destroyed. Which of the following would be the BEST way to
avoid this loss of data in the future?- ABattery backup
- BCloud storage
- CRADIUS administration servers
- DImage-level backups
51A company deploys a suite of commercial software onto every
workstation in the organization. Which of the following would BEST
describe this licensing?- APersonal licenses
- BCorporate license
- COpen-source license
- DEnd user licensing agreement
52A client’s desktop computer is randomly rebooting throughout the
workday without any warnings or error messages. Which of the following
would be the BEST next troubleshooting step?- AUpdate the system BIOS
- BReinstall the Windows operating system
- CBoot to Safe Mode and disable all startup applications
- DPerform a full system diagnostic
53A user is working with a .dmg file on their macOS desktop. Which of the
following would describe the contents of this file?- ADebug information
- BDisk image
- CApplication library
- DDisk maintenance utility
54A member of the accounting department has been infected with malware,
and the technician has just completed the removal process. Which of
the following would be the BEST way to verify the integrity of the core
operating system files?- APerform a clean Windows install
- BRun the system file check utility
- CRebuild the Windows profile
- DRoll back the last Windows update
55A user has noticed his computer begins to slow down during daily use
and eventually locks up completely. During the lock up, the keyboard and
mouse do not respond and the screen does not show any error messages.
Which of the following tasks should a technician follow to BEST
troubleshoot this issue? (Choose TWO)- AStart the computer in Safe Mode
- BPerform a hardware diagnostic
- CConnect the computer to a different VLAN
- DUpdate the OS to the latest patches
- ERoll back to a previous configuration
- FScan for viruses and malware
56A user receives this message each time they visit a secure website: “The
site’s security certificate is not trusted.” A technician investigates the issue
and finds the problem only occurs on this user’s computer and not with
other computers in the same office. Which of the following would be the
best NEXT troubleshooting task?- ADisable Windows Firewall for all HTTPS traffic
- BCreate a new certificate for the user's computer
- CCheck the date and time on the user's computer
- DRelease and refresh the IP address configuration
57A user’s smartphone contains company confidential information that
should not be shared outside of the organization. Which of the following
would be the BEST way to limit access to this data if the smartphone was
lost or stolen?- ALocator application
- BRemote wipe
- CAuthenticator app
- DCloud backup
58A user would like to configure their local printer to be accessible to
anyone on the corporate network. Which of the following would be the
BEST way to configure this connection?- AConfigure a VPN connection
- BCreate a share name in printer properties
- CConfigure a metered connection
- DUse a static IP address
59A computer on a manufacturing floor has a virus, and the system
administrator has removed the system from the company network. Which
of the following virus removal tasks should occur NEXT?- ADiscuss virus prevention with the end user
- BInstall the latest anti-virus signatures
- CSchedule a virus scan to run each morning
- DDisable System Restore
60A user in the marketing department needs to move data between macOS
and Windows computers using a USB flash drive. Which of the following
file systems would be the BEST way to easily transfer files between these
operating systems?- AexFAT
- BAPFS
- CNTFS
- Dext4
61When a user starts their desktop computer, the Windows splash screen
is shown with a rotating circle, but the login screen is never displayed. A
technician researches the issue and finds the computer was just updated
to the latest set of Windows patches. Which of the following would be
the NEXT step the technician should follow to help solve this issue?- ARestart the computer
- BPerform a Startup Repair
- CStart in VGA mode
- DRebuild the user's profile
62A desktop technician is moving hard drives from one set of training room
computers to another. Which of the following would allow the drives to
be used in the new computers but prevent any of the existing data from
being recovered?- AShredder
- BQuick format
- CDrill
- DStandard format
63A workstation technician manages a training center with thirty student
computers in each room. All of the computers have the same hardware
configurations. Which of these installation methods would be the BEST
choice for quickly resetting the training rooms at the end of each week?- AIn-place upgrade
- BImage installation
- CRepair installation
- DClean install
64A user would like to use their smartphone for a payment during
checkout at the grocery store, but the smartphone is not seen by the
payment system. Which of the following would be the BEST next
troubleshooting step?- ARestart the smartphone
- BReplace the battery
- CPerform a factory reset
- DEnable Wi-Fi
65A technician is troubleshooting a problem with user’s laptop and very
high utilization, even with no activity on the screen or user input to the
operating system. Task Manager shows the CPU is operating at 100%
utilization, memory utilization is slightly elevated, and there is a large
amount of outbound network communication. Which of the following
would be the MOST likely reason for these issues?- ASystem RAM is faulty
- BUser has not properly authenticated
- CLaptop is part of a DDoS attack
- DNetwork adapter is faulty
66A user's smartphone app shows a splash screen but disappears after a
few seconds. Which of the following would be the BEST way for the a
technician use to view logs and memory statistics for the app?- ADeveloper mode
- BCloud mode
- CJailbreaking
- DApplication spoofing
67A company has created an internal process to ensure that all PII is
encrypted. Which of the following would be the MOST likely reason for
adding this additional security?- AHelps prevent identity theft
- BImproves application performance
- CAllows customer data to be easily deleted
- DUses less storage space
68A system administrator is installing a file server into the corporate data
center. Which of the following would be the BEST way to improve
security of the file sharing service? (Select TWO)- AEnable a BIOS user password
- BConnect the server to a wireless network
- CLimit the number of concurrent connections
- DDisable guest account
- EEnable file storage quotas
- FEnable password complexity
69A user has purchased a computer that uses a 32-bit version of an
operating system. Which of the following would be the maximum
amount of RAM supported in this OS?- A32 gb
- B2 tb
- C512 gb
- D128 gb
- E4 gb
- F16 gb
70A financial services company is upgrading the storage drives on their
SAN and need to dispose of one hundred older storage drives. The
security administrator would like to permanently disable the drive and
guarantee the data on the drives could not be recovered. Which of the
following methods would be the BEST way to accomplish this goal?- AStandard format
- BFull disk encryption
- CShredder
- DDelete the master boot record
71A company is updating all of their UPS systems with new batteries.
Which of the following would be the best way to dispose of the old
batteries?- ATake to a local hazardous waste facility
- BThrow out with the paper trash
- CShip to a battery wholesaler
- DBury in a landfill
72Which of the following should a company use to reduce their legal
liability if an employee is dismissed?- AEnd user licensing agreement
- BAcceptable use policy
- CStandard operating procedures
- DRegulatory compliance documentation
73A healthcare administrator, stores sensitive data on his laptop computer.
His desk is in an open area near a busy hallway. Which of the following
would add additional security to Jack’s work area?- ADoor lock
- BFingerprint scanner
- CMagnetometer
- DBollards
74A technician has received a help desk ticket asking for help with a broken
laptop keyboard. After calling the user, the technician learns the laptop
is scheduled to be used for a press event the following day. Which of the
following would be the best NEXT step with the ticket?- ARefer the ticket to the laptop group
- BEscalate the issue with management
- CAdd the event information to the problem description
- DAssign the ticket to the "laptop" category
75A network administrator has been asked to manage the router
configurations at all company locations. Which of the following would be
the BEST choice for this task?- ASSH
- BVNC
- CNFC
- DRDP
76A user is browsing to their corporate home page, but a different website
appears instead. The user tries to connect with other browsers on the same
computer, but the result is identical. Which of the following would be the
best NEXT troubleshooting step?- ATry connecting to the site in Safe Mode
- BPerform an anti-malware scan
- CView all browsing results in the Event Viewer
- DRoll back to a previous configuration
77A technician has just received fifty boxes of used laser printer toner
cartridges removed during an annual preventive maintenance project.
Which of the following would be the best NEXT step for managing
these used cartridges?- ARefer to the MSDS
- BShip the cartridges to the original manufacturerIncinerate the cartridges
- CIncinerate the cartridges
- DDrill a hole in each cartridge
78A system administrator has been notified that a serious security
vulnerability has been identified in software used by the company. In
order to quickly patch this vulnerability, the administrator has created
change management documentation for the change control board. Which
part of the documentation would explain the disadvantages of not quickly
patching this software?- ABackout plan
- BEnd-user acceptance
- CDetailed change plan
- DRisk analysis
79A company is donating ten laptop computers to a local community center.
Which of the following processes should be followed before making
this donation?- AInventory management
- BAcceptable use policy
- CPassword policy
- DKnowledge base article
80A technician is troubleshooting a problem on a Linux server and needs
to view the real-time CPU and memory utilization for each operating
system process. Which of the following would provide this functionality?- Adig
- Bdf
- Ccat
- Dtop
81A security administrator is configuring VPN connectivity on company
smartphones and tablets. The administrator would like to ensure the login
requests are from corporate users and not unauthorized third-parties.
Which of the following would provide this security feature?- ABiometrics
- BPIN
- CUnique usernames
- DPasscode
82A company is moving three computer racks of equipment from an old
data center to a new facility. Which of these safety features should be the
MOST important requirement at the new location?- AAir filer masks
- BAnti-static mat
- CEquipment grounding
- DSurge protectors
83A company has configured a server for daily backups, and a full backup is
created each Sunday based on the previous incremental backups. Which
of the following would BEST describe this backup strategy?- ADifferential
- BGFS
- CSynthetic
- D3-2-1
84Which of the following would allow someone else in the room to
maliciously obtain a username and password?- ASpoofing
- BTailgating
- CDoS
- DShoulder surfing
Informações
- Descrição
- GRE A+ 1001-1102 Studies (Professer Messer Exams) Quiz sobre Messer C, criado por Zane Avalon em 01-12-2022.
- Autor
- Zane Avalon
- Idioma
- English
- Visualizações
- 1
- Etiquetas
- Avaliação
- Ainda sem avaliações Avalie este quiz