Organising and Leading Chapter 8 & 9

Descrição

Organising and leading
Gareth Gouws
Quiz por Gareth Gouws, atualizado more than 1 year ago
Gareth Gouws
Criado por Gareth Gouws quase 8 anos atrás
81
1

Resumo de Recurso

Questão 1

Questão
Which statement is true? (Leading)
Responda
  • Organisations need managers more than leaders
  • Leadership is one of four management functions
  • All managers are leaders and all leaders are managers
  • Managers and leaders do not have the same sources of power

Questão 2

Questão
Which statement is false? (Leading)
Responda
  • Leadership is about bridging the gap between formulating plans and achieving goals
  • The behavioural approach to leadership focuses on how leaders should behave in a specific situation
  • According to Fiedler's theory of leadership, how well a leader's style fits the situation determines his/her effectiveness
  • House developed the path-goal theory

Questão 3

Questão
The variables that determine an individual's work performance are... (Leading)
Responda
  • Motivation and Ability
  • Motivation, Authority and Resources
  • Responsibility, Motivation and Resources
  • Ability, Motivation and Resources

Questão 4

Questão
Group ______ influences the group's adherence to group performance (Leading)
Responda
  • size
  • composition
  • leadership
  • cohesiveness

Questão 5

Questão
After managers had informed employees by email of a new retirement policy they plan to institute, the employees demanded a question-and-answer session with management. This represents the _______ step in the communication process. (Leading)
Responda
  • encoding
  • message
  • feedback
  • decoding

Questão 6

Questão
Look at the statements below. (Organising) i. The transfer time between tasks may decrease. ii. Workers performing small and simple tasks will become very proficient at each task. iii. Specialisation may lead to absenteeism and lower quality of work. iv. When an employee who performs a highly specialised job is absent or resigns, the cost of training a replacement is high v. The more narrowly defined a job is, the easier it is to develop specialised equipment to assist with that job Now select the combination of statements that are all benefits of specialisation
Responda
  • i. ii.
  • i. ii. v.
  • iii. iv. v.
  • iv. v.

Questão 7

Questão
Mrs Mabula, the operations manager of a large organisation, decides to remove some controls from the jobs that her subordinates perform, to delegate more authority to subordinates and to structure the work in complete work units. Mrs Mabula is implementing... (Controlling)
Responda
  • Work teams
  • Job enlargement
  • Job enrichment
  • Job rotation

Questão 8

Questão
In ____ horizontal and vertical authority lines occur in the same organisational structure so that project managers and functional managers both have authority
Responda
  • product departmentalisation
  • customer departmentalisation
  • a matrix organisational structure
  • location departmentalisation

Questão 9

Questão
Which of the following is a characteristic of formal authority in an organisation?
Responda
  • Formal authority is vested in people
  • Formal authority is accepted by subordinates
  • Formal authority flows down the horizontal hierarchy of an organisation
  • Formal authority cannot be delegated to lower levels of management

Questão 10

Questão
Read the list of factors below. i. The environment in which an organisation operates ii. The strategy of the organisation iii. The competence and role of staff iv. The organisational culture v. The size of an organisation Now select the combination of factors that influence organisational structure
Responda
  • i. ii.
  • i. ii. iii. iii. iv.
  • ii. iv. v.
  • iii. v.

Questão 11

Questão
The owner of a business takes out a loan from the bank. He is therefore accountable for paying it back. Accountability is therefore.....(Organising)
Responda
  • your duty to perform a task
  • your right to command or give orders
  • the right to transfer authority and responsibility
  • reporting back to justify outcomes

Questão 12

Questão
A transformational leader is someone who... (Leading)
Responda
  • motivates their followers to do more than is expected
  • rewards compliance
  • has strong convictions
  • motivates by exchanging effort for more money

Questão 13

Questão
People followed Fayo's leadership because they like him. This is an example of ....
Responda
  • reward power
  • expert power
  • referent power
  • coercive power

Questão 14

Questão
Kaizer Chiefs is a great team and not a group because they have a common purpose and (Leading)
Responda
  • share information and interests
  • are mutually responsible for outcomes
  • make decisions that benefit everyone
  • receive individual rewards for performance

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