PHR/SPHR Review Qs 1-10

Descrição

AOL HR (PHR/SPHR Review Exam #2) Quiz sobre PHR/SPHR Review Qs 1-10, criado por Miranda Martin em 08-09-2016.
Miranda Martin
Quiz por Miranda Martin, atualizado more than 1 year ago
Miranda Martin
Criado por Miranda Martin mais de 7 anos atrás
66
3

Resumo de Recurso

Questão 1

Questão
What are the three HRM roles?
Responda
  • administrative, operational, strategic
  • personnel, human relations, planning
  • staffing, appraisal, compensation
  • short, intermediate, longer term

Questão 2

Questão
The [blank_start]strategic[blank_end] role of HRM emphasizes that the people in an organization are valuable resources representing a significant organizational investment.
Responda
  • strategic
  • human capital
  • operational
  • administrative

Questão 3

Questão
It is recommended that HR [blank_start]have a "seat at the table"[blank_end] when organizational strategic planning is being done.
Responda
  • have a "seat at the table"
  • concentrate on personnel issues
  • leave strat decisions ot finance planner
  • stress implications of alternatives

Questão 4

Questão
Human capital is the _____ of HR to the organization.
Responda
  • total value
  • marginal value
  • market cost
  • replacement cost

Questão 5

Questão
HR development includes which of the following activities?
Responda
  • assessing capabilities of each employee
  • wage and salary administration
  • job analysis
  • scanning the external labor market

Questão 6

Questão
Which of the following should be the focus throughout the development of human resource capabilities?
Responda
  • ensuring competitive pay and benefit plans
  • providing guidance to employees and creating awareness of career growth possibilities within the organization
  • training and development activities
  • communicating promotional opportunities to employees to encourage them to remain loyal members of the organization, thus reducing turnover

Questão 7

Questão
As compared to traditional compensation programs, HR is having to
Responda
  • develop and implement performance-oriented reward programs
  • provide cost-of-living adjustments (COLAs)
  • offer across-the-board pay increases
  • emphasize benefit packages rather than salary

Questão 8

Questão
In order to ensure compliance, the role of HR is to
Responda
  • centralize compliance activities within the HR unit
  • ensure that the organization and its managers know of the HR laws and regulations
  • use independent contractors and contingency workers as much as possible to minimize exposure
  • request regular compliance reviews by government regulators

Questão 9

Questão
What is the most common retention time for records kept by employers who are subject to FLSA?
Responda
  • one year
  • six months
  • three years
  • five years

Questão 10

Questão
What was the impact of the scientific management study conducted by Frederick W. Taylor?
Responda
  • illustrated the need for a specialized personnel function
  • revealed the impact of work groups on individual workers
  • helped management increase worker productivity
  • resulted in the passage of NLRA

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