Quiz
Chapter 8 Training and Developing Employees
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Perguntas do quiz (23)
1A succesful orientation should accomplish all of the following except:
- AMake the employee feel welcome
- BUnderstand the organization in a broad sense
- CConstitute an employment contract
- DEmployee should be clear about what is expected in terms of work and behavior
2Employers use _______________ to make sure employees are working towards organizational goals.
- ATraining
- BMotivation
- COrientation
- DPerformance management
3Employers can increase a trainee's motivation to learn by:
- AAllowing the trainee to make errors
- BAllowing the trainee to practice
- CProviding feedback to the trainee
- DAll of the above
4Studying a job to determine what specific skills it requires is:
- APerformance analysis
- BTask analysis
- COn-the-job training
- DAll of the above
5Verifying that a performance deficiency exists and identifying the means for correcting it is done through:
- ATraining
- BTask analysis
- CPerformance analysis
- DNeeds analysis
6Advantages of on-the-job training include the following except:
- AIt is expensive
- BNo need for off-site facilities
- CTrainees get quick feedback
- DTrainees learn by doing
7With ________________ training, people become skilled workers through a combination of classroom instruction and OJT.
- AProgrammed
- BJob instruction
- CApprenticeship
- DSimulated
8The main advantagee of programmed learning is:
- ATrainees learn more than they do from a textbook
- BIt presents facts and follow-up questions
- CIt reduces training time
- DNone of the above
9Trainees learn off the job with equipment they will use on the job when participating in ________________ training.
- AComputer-based
- BOJT
- CSimulated
- DEPSS
10Any attempt to improve managerial performance by imparting knowledge, changing attitudes or increasing skills is:
- ASuccession planning
- BAction learning
- CCoaching
- DManagement development
11To bring about organizational change, managers must understand:
- AHow to overcome resistance to change
- BHow to lead organizational change
- CHow to use organizational development
- DAll of the above
12Employee orientation can help new employees prevent making time-consuming or dangerous errors.
- AVerdadeiro
- BFalso
13New employees are made to feel welcome, at home and part of the team during training.
- AVerdadeiro
- BFalso
14Employers use training to make sure employees are working towards the organization's goals.
- AVerdadeiro
- BFalso
15Establishing an effective training program begins with a needs analysis, following by instructional design.
- AVerdadeiro
- BFalso
16Management assesses a training program's successes or failures during the validation step.
- AVerdadeiro
- BFalso
17Determining what the job entails and breaking it into subtasks is the main task in analyzing new employees training needs.
- AVerdadeiro
- BFalso
18Having a person learn a job by actually doing it is apprenticeship learning.
- AVerdadeiro
- BFalso
19Computer-based training programs are more expensive than other methods, but reduce learning time.
- AVerdadeiro
- BFalso
20Electronic performance support systems are analogous to job aids.
- AVerdadeiro
- BFalso
21Behavior modeling attempts to improve managerial performance by imparting knowledge, changing attitudes or increasing skills.
- AVerdadeiro
- BFalso
22Organizational renewal usually begins with changing the firm's culture.
- AVerdadeiro
- BFalso
23Structural change involves reorganizing a firm's span of control, coordination and decision-making procedures.
- AVerdadeiro
- BFalso
Informações
- Descrição
- Quiz sobre Chapter 8 Training and Developing Employees, criado por Melanie Mchd em 23-12-2014.
- Autor
- Melanie Mchd
- Idioma
- Deutsch
- Visualizações
- 14
- Histórico
- Criado em 23 dez 2014 · atualizado em 19 fev 2016
- Avaliação
- Ainda sem avaliações Avalie este quiz