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Standard and Custom Objects

Description

Quiz on Standard and Custom Objects, created by Judith Gräve on 13/01/2018.
Judith Gräve
Quiz by Judith Gräve, updated more than 1 year ago
Judith Gräve
Created by Judith Gräve over 6 years ago
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Resource summary

Question 1

Question
An Administrator has created two picklist fields, Car Manufacturer and Model. Is it possible to relate the fields so that the choice selected from the Manufacturer picklist changed the choices in the Model picklist?
Answer
  • Yes, the Manufacturer is the dependant picklist and the Model is the Controlling Picklist
  • No, because they are custom fields.
  • Yes, the Manufacturer is the controlling picklist and the Model is the dependant picklist
  • This cannot be done with picklists.

Question 2

Question
Which of the following are standard Salesforce Objects?
Answer
  • Pricebook
  • Opportunity Product
  • Contract
  • Ticket

Question 3

Question
Which of the following is not a standard object?
Answer
  • Accounts
  • Opportunities
  • Invoices
  • Leads

Question 4

Question
Which of the following profile component would you use to make a field 'required?'
Answer
  • Formula Field
  • Lookup Field
  • Page layout
  • Related list

Question 5

Question
How would a user most efficiently move from an Account record to related contact record?
Answer
  • Global Search
  • Related List
  • List View
  • Lookup Field

Question 6

Question
A checkbox can be the controlling field to a dependent picklist.
Answer
  • True
  • False

Question 7

Question
If two objects have a parent-child relationship, how can a user access the child record from the parent record?
Answer
  • Lookup field
  • Child field
  • Custom link
  • Related list

Question 8

Question
What can be modified on standard object fields?
Answer
  • Default text
  • Help text
  • Picklist values
  • Labels
  • Field types

Question 9

Question
What type of relationship must exist for roll-up summary fields to be possible?
Answer
  • Master-Detail
  • Parent-Child
  • Lookup
  • Cross-Object

Question 10

Question
Which of the following are true about Master-Detail relationships in custom objects?
Answer
  • Sharing is inherited from parent
  • Child needs to be manually deleted when parent is deleted
  • only child fields are available for reporting
  • Lookup field is required on child object

Question 11

Question
What is the limit of Master-Detail relationships per object?
Answer
  • 1
  • 2
  • 5
  • 10

Question 12

Question
Which of the following field types may be a controlling and dependent field in picklists?
Answer
  • Custom picklist
  • Standard picklist
  • Standard checkbox
  • Custom checkbox

Question 13

Question
What is the best practice limit for child records on master-detail relationships?
Answer
  • 1.000
  • 5.000
  • 10.000
  • 25.000

Question 14

Question
Which of the following must be done after restoring a custom field?
Answer
  • Make the restored field required if necessary
  • Set the data type of the restored field
  • Convert any lookup relationships to master detail if required
  • Restore lead converion field mapping

Question 15

Question
Which of the following are true about formula fields?
Answer
  • They are read-only
  • They will not display on record edit pages
  • They will not display on record detail pages
  • They are not searchable
  • They will not display on reports

Question 16

Question
Universal Containers is capturing a percentage discount directly on an opportunity record. Sales management needs to include the discounted opportunity amount in pipeline reports. How can the system administrator make the discounted amount available?
Answer
  • Create a formula field to calculate the discounted amount.
  • Create an auto-number field to calculate the discounted amount.
  • Create a cross object formula field to calculate the discounted amount.
  • Create a roll-up summary field to calculate the discounted amount.

Question 17

Question
Which statement about formula fields is true? (Choose 2)
Answer
  • Formula fields are read-only on record detail pages
  • Formula fields can reference themselves in the formula
  • Formula fields can reference fields on a child object
  • Formula fields can reference fields on a parent object

Question 18

Question
Universal Technology sells software and consulting services. The software sales team uses a different set of sales stages than the consulting services team. How can a system administrator set up the process? (Choose 2)
Answer
  • Use a validation rule to prevent the software from access the services team's sales process
  • Create a record type for each sales process and assign it to the appropriate profiles
  • Create a separate lead process for the software sales team and service sales team
  • Create a unique list of opportunity stage picklist values for each sales process

Question 19

Question
Sales Representatives at Universal containers perform the initial steps in the lead qualification process and sales managers complete the final qualification steps. Universal Containers’ requirements are listed below: - Sales managers can access all Lead status values - Sales Representatives cannot access the final two lead status values How can a system administrator meet these requirements?
Answer
  • Create two separate lead process and record types
  • Use field-level security to restrict access to the lead status values
  • Create a validation rule to prevent lead conversion
  • Create two separate page layouts

Question 20

Question
Universal Containers populates the industry field on each account record. The Vice president of sales would like the industry information on related opportunity records and updated when the value is updated on the account record. How can a system administrator meet his requirement?
Answer
  • Create a roll up summary field on the opportunity
  • Create a cross-object formula field on the opportunity
  • Create a cross-object formula field on the account
  • Create an account workflow rule with an opportunity field update

Question 21

Question
Which statement about record types is true? (Choose 2)
Answer
  • Record types can be used to define picklist values available for a given field
  • The ability to create records of a specific record type is determined by the profile
  • Users cannot view records assigned to a record type their profile does not have access to
  • Record types can only be assigned to one profile at a time

Question 22

Question
What automatically occurs when a custom field is deleted? (Choose 2)
Answer
  • The field is removed from the associated workflow rules
  • The field history tracking data is deleted
  • The field values are archived in the setup audit trail
  • The field is removed from the associated page layouts

Question 23

Question
Sales representatives at Universal Containers need to view the number of open opportunities related to each account on the account record. How can a system administrator accomplish this?
Answer
  • Create a roll-up summary field
  • Create a new account record type
  • Create a lookup field from accounts to opportunities
  • Create a custom formula field

Question 24

Question
A system administrator at Universal Containers created a custom object to capture customer feedback. How can the administrator ensure that users have access to this new object?
Answer
  • Create a lookup relationship from the account page to the feedback object.
  • Add fields from the feedback object to the account page layout.
  • Create a role in the hierarchy to provide user access to the new object
  • Assign the feedback page layout to the appropriate user profiles

Question 25

Question
What does the controlling field determine when field dependencies are being created?
Answer
  • The values that appear in the dependent field
  • The dependent fields that appear on a layout
  • The default value populated in the dependent field
  • The field-level security for the dependent field

Question 26

Question
Universal Containers has certain customers that must be placed on the Do Not Contact(DNC) list. A system administrator needs to ensure that sales representatives do not contact these customers. Which step should the system administrator take to enforce this requirement? (Choose 3)
Answer
  • Add the Do Not Contact field to the contact layout and make it visible for all sales user profiles.
  • Make the DNC contact records private to all sales users
  • Remove the phone number and email address fields from the contact page layout for DNC contacts
  • Select the Mass Email checkbox on the DNC contact record
  • Filter the DNC contacts from mass email list views shared with sales users

Question 27

Question
Which customization option is available for standard fields? (Choose 3)
Answer
  • Edit picklist values for standard fields.
  • Rename standard field labels in the user interface
  • Delete standard fields
  • Remove no required standard fields from page layout
  • Change the field type of standard fields

Question 28

Question
What should a system administrator consider when deleting a custom field? (Choose 3)
Answer
  • Deleted fields and values can be restored from the recycle bin within 15 days
  • Field values should be archived before a field is deleted
  • Fields must be removed from the page layouts after being deleted
  • Fields used in workflow and assignment rules cannot be deleted
  • Existing field values must be transferred to a new custom field

Question 29

Question
Universal Containers has multiple support teams. One team handles technical support issues and another team handles billing issues. Currently, both teams are using cases to track incoming issues. When would a system administrator consider introducing a new record type for cases? (Choose 2)
Answer
  • When different record access is required
  • When different field-level security is required
  • When different picklist values are required
  • When multiple page layouts are required.

Question 30

Question
Sales management at Universal Containers needs to display the information listed below on each account record. - Amount of all closed won opportunities - Amount of all open opportunities Which feature should a system administrator use to meet this requirement?
Answer
  • Workflow rules with field updates
  • Calculated columns in the related fields
  • Cross- object formula fields
  • Roll-up summary fields

Question 31

Question
Universal Containers sells products to both businesses and consumers. Sales representatives must capture different opportunity data for each customer type. How can a system administrator ensure that the correct information is entered for the different opportunity types?
Answer
  • Add the business fields to the opportunity page layout and make read-only for consumer sales users.
  • Add the business and consumer specific fields to a single opportunity page layout
  • Create one page layout for business opportunities and another for consumer opportunities
  • Create a custom object to capture the business and consumer specific data

Question 32

Question
The support group at Universal Containers wants agents to capture different information for product support and inquiry cases. In addition, the lifecycle for product support cases should have more steps than the lifecycle for inquiry cases. What feature should an administrator use to meet these requirements? (Choose 3)
Answer
  • Record types
  • Field-level security
  • Page layouts
  • Permission sets
  • Support processes

Question 33

Question
What does a page layout allow an administrator to control?
Answer
  • The business process and related picklist values displayed
  • The fields users see on detail and edit pages
  • The fields users see in reports and list views
  • The record types available to each role and profile

Question 34

Question
Universal Containers uses a custom field on the account object to capture the account credit status. The sales team wants to display the account credit status on opportunities. Which feature should a system administrator use to meet this requirement?
Answer
  • Workflow field update
  • Roll-up summary fields
  • Cross-object formula field
  • Lookup field

Question 35

Question
What standard object has a one-to-many relationship with the account object?(Choose 3)
Answer
  • Case
  • Contact
  • Opportunity
  • Lead
  • Campaign

Question 36

Question
The VP of Sales at Universal Containers requested that “Verbal Agreement” be added as a new opportunity stage. The Administrator added this new picklist value to the stage field, but found that the new value was not available to users. What should an Administrator do?
Answer
  • Add the new value to the appropriate record type
  • Add the new value to the appropriate sales process
  • Ensure the limit of 10 stage values was not exceeded
  • Ensure the new value was marked as active

Question 37

Question
Which circumstance will prevent a system administrator from deleting a custom field?
Answer
  • The field is used in a page layout
  • The field is part of a field dependency
  • The field is used in a workflow field update
  • The field is used in a report

Question 38

Question
Universal Containers wants to create a custom object to capture account survey data. Users must be able to select an account from the survey record. Users also need to view related surveys on the account record. How should the system administrator meet these requirements?(Choose 2)
Answer
  • Add the survey related list to the account page layout
  • Add the account related list to the survey page layout
  • Create a lookup relationship field on the account object
  • Create a lookup relationship field on the survey object

Question 39

Question
Universal Container wants to ensure that users complete the standard industry field when creating a new account record. To address the concern the administrator set the Industry field as required. However, some users are still able to create a new account record without completing the Industry Field. What should an administrator do to troubleshoot the issues? (2 answers)
Answer
  • Verify the field-level security for the industry field is not set to "Read Only" on the user profiles.
  • Verify the industry field is set as required on all the account page layouts assigned to the users
  • Verify the users have the "Edit" permission for accounts on their profiles
  • Verify the users have the "Modify all data" permission for account on their profiles

Question 40

Question
A system administrator at universal containers created a new account record type. However, sales users are unable to select record type when creating new account records. What is a possible reason for this? (2 answers)
Answer
  • The record type has not been set as the default record type
  • The record type does not have an assigned page layout
  • The record type has not been added to the sales user profile
  • The record type has not been activated.

Question 41

Question
What type of field allows users to input text, images, and links?
Answer
  • Text and Image area
  • Text area (rich)
  • Input area
  • Text area

Question 42

Question
What must an administrator do when creating a record type?
Answer
  • Create a new page layout for the record type
  • Set the field-level security for the record type
  • Assign the record type to the appropriate profiles
  • Add the record type to the required user records

Question 43

Question
An administrator at AW Computing created custom fields on the Opportunity object for Discount Percentage and Amount after Discount. The sales team wants these fields to be grouped together on the opportunity record. How can an administrator meet this requirement?
Answer
  • Create a new related list on the opportunity page layout and add the custom fields to the related list.
  • Create a new business process for opportunies that contains the custom fields.
  • Create a new section on the opportunity page layout and add the custom fields to the section.
  • Create a new record type for opportunities that contains the custom fields.

Question 44

Question
The administrator at universal containers will create a custom field to track a specific Tier 2 support user on a case record. What data type should be used while creating this custom field?
Answer
  • Hierarchical relationship
  • Lookup relationship
  • Formula
  • Lookup Filter

Question 45

Question
Which of the following is NOT a standard object?
Answer
  • Campaign
  • Opportunity
  • Sale
  • Contract

Question 46

Question
Which of the following is not an available function in the Formula Fields?
Answer
  • HyperLink
  • Substitute
  • RPad
  • Vlookup

Question 47

Question
A system admin at Universal Container needs to prevent sales representatives from editing fields on an opportunity once the opportunity has been moved to closed stage. Which data validation tool can be used to accomplish this? Choose 2 answers.
Answer
  • record types and read-only page layouts
  • formula fields
  • data validation rules
  • workflow rules

Question 48

Question
Which statements are true regarding universally required fields? (Choose 3)
Answer
  • Must have a value whenever a record is saved in Salesforce
  • Can be read-only or removed from page layouts
  • Must be included in your import files or the import will fail
  • Only custom fields can be made universally required and not standard fields

Question 49

Question
What is NOT true about a roll-up summary field? Choose 3
Answer
  • The types of fields you can calculate in a roll-up summary field depend on the type of calculation.
  • Roll-up summary fields can be created on any custom object that is on the detail side of a master-detail relationship.
  • Auto number fields are not available as the field to aggregate in a roll-up summary field
  • Salesforce recalculates the value of campaign roll-up summary fields when leads or contacts are deleted.
  • After you have created a roll-up summary field on an object, you can convert the object's master-detail relationship into a lookup relationship.
  • Roll-up summary fields are not available for mapping lead fields of converted leads

Question 50

Question
What System Admin can do with Page Layouts ? Choose 2
Answer
  • Create Field Level Security
  • Edit Fields and List View
  • Make Fields Read Only
  • Add Section

Question 51

Question
Which statement is TRUE regarding dependent lookups? Choose two
Answer
  • They can be configured to make fields on related records, depending on data in the source record
  • They can be configured to limit the records returned by a lookup based on the value of a field on a related record
  • They can be configured to compare data to external sources to verify that contact and prospect information is up to date.
  • They can be configured when creating the master-detail or lookup relationships

Question 52

Question
A CUSTOM FIELD IS MADE READ ONLY FROM THE FIELD LEVEL SECURITY AND REQUIRED FROM PAGE LAYOUT. THE FIELD WILL BE
Answer
  • READ ONLY FOR THE USER
  • REQUIRED FOR THE USER
  • THROWS AN ERROR AND DON'T ALLOW TO MAKE READ ONLY FIELD MANDATORY FROM PAGE LAYOUT
  • USER IS GIVEN A CHOICE IN A POP UP WINDOW

Question 53

Question
What is possible with Schema Builder? (Choose 2)
Answer
  • Create Custom Object
  • Delete field from Custom Object
  • View relationship between Objects
  • View the permissions of the object

Question 54

Question
Which objects support business processes?pick 4
Answer
  • Opportunities
  • Leads
  • Campaigns
  • Accounts
  • Solutions
  • Cases
  • Contacts

Question 55

Question
How can lookup fields help keep your data clean?
Answer
  • They restrict who can enter data
  • They restrict the number of choices available for a field
  • They allow you to override fields on a page layout
  • They can make fields conditionally required

Question 56

Question
What is true about universally required fields? (Choose 3)
Answer
  • Making a field required universally gives you a higher level of data quality beyond the presentation level of page layouts
  • Can be removed from page layout if they are read only
  • Can be created by field level security
  • Always displayed on edit pages regardless of field level security
  • Can be Standard fields or Custom Fields
  • Are automatically added to the end of the page layout if they are not already on it

Question 57

Question
What is true about field-level security? Choose 3
Answer
  • Field-level security can be defined for multiple fields on a single permission set or profile
  • After setting field-level security, you can create a page layout to organize the fields on detail pages, but not edit pages
  • Field-level security can be defined for a single field on all profiles
  • Page layout overrides field-level security
  • You can restrict access to specific fields on a profile by profile basis

Question 58

Question
Which of the following is used to make a field required ?
Answer
  • Field Level Security
  • Page Layout
  • Profile
  • Role
  • Page Layout and Field Level Security

Question 59

Question
How can you make Field hidden from List View, Reports and Global Search ?
Answer
  • By Removing field from Page Layouts
  • Using OWD and Sharing rule
  • Using Field level security
  • Using Profile
  • Using Role and Public Group

Question 60

Question
How can you make a field universally required?
Answer
  • By making it required on the page layout
  • By setting it as universally required in field level security on a permission set
  • Select the Required checkbox when defining the custom field.
  • By setting it as universally required in field level security on a profile

Question 61

Question
Universal container has two sales groups; each group has its own unique sales process. What is the best way to ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?
Answer
  • Record Types
  • Multi-Select Picklists
  • Page Layouts
  • Roles

Question 62

Question
Universal Containers wants to capture the invoice number and account credit score for billing cases. How would an admin accomplish this? Choose 2 answers.
Answer
  • create a validation rule
  • create custom fields
  • create a support processes
  • create a page layout

Question 63

Question
From the list below, select all components of Page Layouts
Answer
  • Buttons
  • Fields
  • Sections
  • Custom Links
  • Related Lists
  • Colors

Question 64

Question
Marketing and Sales users at Universal Containers would like more visibility into Lead and Contact participation in this year's Trade Show. How would an Administrator build this into the application? (Choose 2 answers)
Answer
  • Create Cross-object formula fields to display campaign member record details on a lead or a contact record
  • Alert lead and contact owners with workflow when a prospective customer registers for the event
  • Customize the campaign member related list on the lead or contact object
  • Create Cross-object formula fields to display lead or contact record details on a campaign member record

Question 65

Question
Mary works in finance, and finds that she is frequently searching for the account number from Salesforce in the company's internal billing system. To perform the search, she copies the account number from Salesforce, opens a new tab in her browser, navigates to the page for the internal billing system, pastes in the account number, and then clicks search. What features of Salesforce can be leveraged to make this process more efficient for Mary?
Answer
  • Create a list view on accounts to display the most recently viewed accounts.
  • Create a custom link to the internal billing system (passing the account number as a variable if possible) and add the link to the account page layout.
  • Add the account number to the search filters under the account search layouts in Salesforce.
  • Customize the global user interface settings to automatically display the internal billing system's search page.

Question 66

Question
The marketing and sales teams in your organization would like information displayed on the opportunity in slightly different ways. Both teams should have access to the same information, but marketing would like lead source displayed near the top of the page, while the sale team would like lead source near the bottom. How can this be configured in Salesforce?
Answer
  • Configure two different page layouts and instruct users to select the appropriate layout.
  • This requirement cannot be met with standard Salesforce configuration.
  • Configure and assign a single page layout for both groups. Configure the layout to display as appropriate based on the user's profile.
  • Configure and assign two different page layouts: one for marketing and one for sales.

Question 67

Question
The sales team should be able to read the custom field Account Tier on accounts, while the marketing team should not be able to view or report on this field. Both teams would like the information on the account page displayed in the same fashion. How should this be configured?
Answer
  • Configure one page layout for both sales and marketing, and remove the Account Tier field.
  • Configure two page layouts: one for marketing, one for sales. Add the Account Tier field to the sales page layout, remove the field from the marketing page layout. Assign each layout accordingly.
  • Configure one page layout for both departments, add the Account Tier field. Set field-level security on the Account Tier field to read-only for sales, hidden for marketing.
  • Configure two page layouts: one for marketing, one for sales. Add the Account Tier field to the sales page layout, remove the field from the marketing page layout. Assign each layout accordingly. Set field-level security on the Account Tier field to read-only for Sales, hidden for marketing.

Question 68

Question
You are the Salesforce administrator for your organization, which uses a custom picklist field on account called "Partnership Status" to indicate the engagement level with each of your partners. The valid options for this picklist field are: Gold Silver Bronze None The picklist value "Platinum" was removed as this tier was re-branded as "Gold" two weeks prior. However, you notice several records that still contain the value "Platinum" in the "Partnership Status" field. What would explain the existence of records with the "Platinum" value? (Select 2 answers)
Answer
  • Users manually typed in the value "Platinum" after the picklist value was removed.
  • Data is being created or updated with the value "Platinum" through the API.
  • Instead of renaming the picklist value "Platinum" to "Gold", the administrator created the "Gold" picklist value and deleted the "Platinum" picklist value without updating the existing records.
  • Picklist values can be selected by users for up to 15 days after they are deleted.

Question 69

Question
What is the lowest value a custom field of type percent (2,1) can display?
Answer
  • 0%
  • -999%
  • -99.9%
  • -.999%

Question 70

Question
The VP of Sales would like to add formatting (underline, bold, etc.) and images to content within the standard field "Description" field on account. This will allow sales reps to add more descriptive elements (logos, etc.) about the accounts that they manage. How could you implement this change as a system administrator?
Answer
  • Change the field type of the standard field "Description" to Text Area (Rich).
  • Add a new Text Area (Rich) field, and migrate data in the current "Description" field to the new field
  • Change the field type of the standard field "Description" to Text Area.
  • Add a new Text Area field, and migrate data in the current "Description" field to the new field.

Question 71

Question
Which of the following field types CANNOT be created by a Salesforce administrator?
Answer
  • Date
  • URL
  • Text Area (Rich)
  • Text (Encrypted)
  • Integer
  • Checkbox

Question 72

Question
The software development team within your organization tracks product feature requests in a custom object Feature_Request__c. As of today, there are no relationships to this custom object. However, the customer service team would like to note which customers have reported a case that pertains to an existing feature request. The expectation is that a case can only be related to a single feature request. How should this be configured in Salesforce?
Answer
  • Create a master-detail relationship field on the Feature Request object that looks up to Case.
  • Create a lookup relationship field on the Feature Request object that looks up to Case.
  • Create a master-detail relationship field on Case that looks up to Feature Request.
  • Create a lookup relationship field on Case that looks up to Feature Request.

Question 73

Question
Your organization would like to use Salesforce to track job postings and applicants. One applicant can apply to many job postings, and one job posting can have many job applicants. To avoid mixing this information with data in standard objects, custom objects should be used to store all data. How should this data structure be established within Salesforce?
Answer
  • Create 3 objects: Job Posting, Applicant, and Job Application. Create 2 master-detail relationship fields on the Job Application object.
  • Create 3 objects: Job Posting, Applicant, and Job Application. Create 2 master-detail relationship fields: one on the Applicant object, and one on Job Posting object.
  • Create 2 objects: Job Posting and Applicant. Create a master-detail relationship field on the Applicant object.
  • Create 2 objects: Job Posting and Applicant. Create a master-detail relationship field on the Job Posting object.

Question 74

Question
The software development team within your organization tracks product feature requests in a custom object Feature_Request__c. A lookup relationship has been added to the case object to relate cases to feature requests. This enables the customer service team to note which customers are experiencing an issue that directly relates to an existing feature request. The software development team would like to know at a glance how many cases are related to each feature request, so that they can better prioritize which features are developed. How can this be configured in Salesforce?
Answer
  • Add a roll-up summary field on the Feature Request object to COUNT related Case records.
  • Add a roll-up summary field on the Case object to COUNT related Feature Request records.
  • Configure the page layout on the Feature Request object to display a COUNT of related Case records.
  • A roll-up summary field cannot be established in this scenario. An apex trigger or another workaround is required.

Question 75

Question
The marketing team uses a custom object "Venue" to track information about where some campaigns take place. The venue object has a custom field "Phone". A custom formula field has been added to campaign to display the venue's phone on the campaign record. The formula syntax is "Venue__r.Phone__c" and the formula return type is text. What will be displayed on the campaign record if Venue__c is not populated?
Answer
  • #N/A
  • Venue__c must be populated once the formula field is added to campaign.
  • 0
  • No Value (null)

Question 76

Question
A roll-up summary field called "Lifetime Sales" has been added to the account object and displays the total of all closed/won opportunities associated with an account. When viewing opportunity records, sales reps would like an easy way to view the total lifetime sales of the account. How can this be accomplished?
Answer
  • This cannot be accomplished without the use of workflow, apex code, or some other workaround.
  • Create a cross-object formula field on opportunity to reference the Lifetime Sales field on account.
  • Create a roll-up summary field on opportunity to aggregate the lifetime sales of the account.
  • Add the account Lifetime Sales field to the opportunity page layout.

Question 77

Question
The syntax of a formula field references the variable $Profile.Name. Will the result of the formula change based on who is currently logged in to Salesforce?
Answer
  • Only if the administrator has defined global variables.
  • It depends on the logic of the formula; however, it is possible for the result to change for each user.
  • $Profile.Name is an invalid variable.
  • No, the result of the field will be the same for every user.

Question 78

Question
How can record types influence a user's experience within Salesforce? (Select two)
Answer
  • Record types influence field-level security.
  • Record types influence page layout selection.
  • Record types influence which picklist values can be selected by the user.
  • Record types influence object-level security.

Question 79

Question
The sales department in your organization is divided into two different groups: hardware and software sales. Each group exclusively sells only their products (e.g. the hardware team does not also sell software, and vice verse). The information captured today on the lead object is minimal. Sales leaders would like to increase the information captured by adding several fields to the lead object: Product Family (picklist) Current Pain (picklist) The values for each of these fields are different for the hardware and software groups, and each group would like the fields positioned in a different manner. Record types are not in place today, and Salesforce is heavily populated with lead records. What do you need to consider as the Salesforce administrator? (Select three)
Answer
  • Record types are not required. Add the picklist fields and customize for each group accordingly.
  • Record types are required for this scenario: one for hardware sales, and a second for software sales.
  • The administrator should consider updating the existing lead records to either the hardware sales or software sales record type as part of the implementation strategy.
  • The hardware and software sales teams must be assigned the appropriate record type (profile or permission set).

Question 80

Question
Mary is a sales rep for your company. Her profile is assigned both a product and service sales record types on the opportunity object. When she creates a new opportunity record, however, she is not prompted for record type selection. What could explain this behavior?
Answer
  • She is creating the opportunity from the Create New... sidebar, which automatically selects the default record type.
  • Her profile is configured to automatically select the default record type.
  • Her role is configured to automatically select the default record type.
  • She has configured her personal record type selection to automatically select her profile's default record type for opportunity.

Question 81

Question
The page layout allows users to see the Next Steps field on an Opportunity record, Field Level Security dictates that the field is hidden, how will the field appear to the user?
Answer
  • The field will be hidden from the user
  • The field will be read only
  • The field will be visible and editable to the user
  • None of the above

Question 82

Question
An administrator will be unable to delete a custom field when it is:
Answer
  • Used in Page Layout
  • Used in workflow field update
  • Part of field dependency
  • Used in a report

Question 83

Question
What is the significance of the primary master-detail relationship in a junction object?
Answer
  • Look and feel is inherited from the primary master object
  • Record ownership is inherited from the primary master object
  • Field values are only copied from the primary maste robject
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