17554306
Description
Quiz by Christina Situ, updated more than 1 year ago
|
|
Created by Christina Situ
about 5 years ago
|
|
Question 1
Question
[blank_start]Consumer laws[blank_end] are laws restricting how firms sell their products
Answer
-
Consumer laws
Question 2
Question
What is the aim of the consumer law
Answer
-
To protect the customer
-
To protect the firm
-
To protect the suppliers
-
To protect the governments reputation
-
To protect future immigrants
Question 3
Question
What does the "Consumer Rights Act 2015" cover?
Answer
-
How goods and services can be sold
-
How resources are delivered
-
The budget of the company
-
The education of the staff
Question 4
Question
Select the consumer rights act 's conditions for product
Answer
-
The product should be fit for its purpose
-
The product should match its description
-
The product should be of satisfactory
-
They should be entitled to a refund.(If they don't like the colour)
-
They are entitled to a receipt
-
They are entitled to satisfactory customer services
Question 5
Question
If products don't meet the legal requirements, customers can ask for their money back, a repair or a replacement
Answer
- True
- False
Question 6
Question
If a business breaks consumer law they get three warnings then a inconvenient amount of money
Answer
- True
- False
Want to create your own Quizzes for free with GoConqr? Learn more.