Question 1
Question
When the way of life in an organization is strongly impacted by its values and
beliefs, such values and beliefs are referred to as:
Question 2
Question
The three components of employee engagement are:
Answer
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Employee satisfaction, motivation, and commitment
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Employee attraction, retention, and rewards
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Task significance, task variety, and job autonomy
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Employee responsibility, authority, and feedback
Question 3
Question
When teams hit a roadblock due to differences of opinions, this is referred to as:
Answer
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Team norming
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Team breakdown
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Team storming
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Team dysfunction
Question 4
Question
A team that sets their own priorities, solves problems, and receives strategic
direction from a manager is a:
Question 5
Question
Personality clashes in a team can cause:
Answer
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C-type conflict
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A-type conflict
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Role conflict
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Process conflict
Question 6
Question
Which of the following organization structures has centralized control?
Answer
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Functional Departmentalization
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Product Departmentalization
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Customer Departmentalization
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Geographic Departmentalization
Question 7
Question
A major disadvantage of a Matrix structure is that it can result in:
Question 8
Question
It is important to instill the need for change at which stage of Lewin's Change
Management process?
Answer
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Transition stage
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Unfreeze stage
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Refreeze stage
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Resistance stage
Question 9
Question
When performance expectations are clear but incompatible, this results in:
Answer
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Role ambiguity
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Job overloading
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Affective conflict
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Role conflict
Question 10
Question
Which of the following teams have the highest degree of empowerment?
Question 11
Question
All of the following statements are true about a large team, EXCEPT
Answer
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It has a more difficult time to becoming and staying cohesive.
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The larger the group, the more likely social loafing will occur.
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Team productivity rises as the number of members increases.
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Individuals tend to identify less with team accomplishments.
Question 12
Question
Which of the following leadership styles focuses on change and innovation?
Question 13
Question
When employees receive the outcomes they think they deserve from their job, this
is referred to as:
Answer
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Procedural justice
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Distributive justice
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Natural justice
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Reciprocal justice
Question 14
Question
Which of the following statements is false about the Human Relations Movement?
Answer
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It aligns well with Scientific Management.
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It was born out of the Hawthorne Studies.
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It involves a more participative style of management.
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It suggests that strict specialization is incompatible with human needs.
Question 15
Question
What is valence?
Answer
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The value of a consequence
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The perceived likelihood of achieving a goal
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A measure of accuracy
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The difference between budgeted and actual expenditures
Question 16
Question
The Five-Factor Model of personality includes all of the following EXCEPT:
Answer
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Extraversion
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Emotional stability
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Assertiveness
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Conscientiousness
Question 17
Question
When an individual feels an obligation to stay with an organization, they are said to
show:
Answer
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Organization commitment
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Affective commitment
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Continuance commitment
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Normative commitment
Question 18
Question
The theory that considers whether a person's motivation is autonomous or
controlled is knowns as:
Answer
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Self-efficacy theory
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Self-determination theory
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Intrinsic motivation theory
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Self-actualization theory