Quiz
Untitled
Create a free account to finish this quiz
Save your progress and see your final score.
Already have an account? Sign in
Questions in this quiz (67)
1A laptop is setup at a podium for a presentation but is set to extended desktop. The
presenter would like it to show exactly what the laptop screen is showing. Which of the
following would be the QUICKEST way to accomplish this?- ALook for the setting in control panel
- BToggle the dual display function key
- CChange the screen orientation
- DReboot the laptop
2Users have started calling the helpdesk reporting they cannot access resources on the
network or the Internet. A technician has verified all hardware connections are operational.
Which of the following settings should the technician check NEXT on the router?- ASNMP
- BNNTP
- CDHCP
- DWLAN
3For which of the following types of printers should a technician obtain a maintenance kit
containing a fuser, transfer roller, and pickup rollers?- AThermal
- BImpact
- CInkjet
- DLaser
4An end user is designing a PC with a clear acrylic access panel to show off the insides.
The user wants the inside to stay cool, but as dust free as possible. Which of the following
would BEST meet this scenario?- ACreate a positive pressure air flow with unfiltered intakes and filtered exhausts
- BCreate a positive pressure air flow with filtered intakes and unfiltered exhausts
- CCreate a negative pressure air flow with unfiltered intakes and unfiltered exhausts
- DCreate a negative pressure air flow with filtered exhausts and unfiltered exhausts
5A technician is giving a safety class to new employees. Which of the following contains
potentially dangerous voltages and should be handled with care, even if the power has
been recently disconnected?- ALaser printer
- BWireless router
- CPaper shredder
- DCRT monitor
6A network technician has been tasked with deploying new VoIP phones on a network.
When the technician plugs the Ethernet cable for the phone into the wall port, the phone
fails to turn on. When the technician plugs the Ethernet cable directly into the computer, the
computer is able to access the network. Which of the following is the MOST likely cause of
this issue?- AThe network switch does not support PoE
- BThe technician is connecting the phone to the wrong type of port
- CThe firewall on the network is blocking access to the DHCP server
- DThe Ethernet cable is the wrong type
7Which of the following ports is typically used for sending email?
- A21
- B22
- C23
- D25
8A customer brings a laptop in for repair, because the screen image is upside down. Which
of the following is the BEST solution?- AChange the screen orientation
- BReplace the video card
- CConnect an external monitor
- DUpdate the video card drivers
9A company wants to conserve paper without limiting the ability to print. Which of the
following settings needs to be configured?- AOrientation
- BDuplex
- CCollate
- DQuality
10Which of the following types of cables are MOST likely to be used to connect to an external
hard drive? (Select TWO).- AMolex
- BSPDIF
- CeSATA
- DHDMI
- EUSB 3.0
- FCAT6e
11Which of the following display technologies provides the BEST range of visible colors?
- ACRT
- BLCD
- CPlasma
- DOLED
12Which of the following BEST describes the reason a network administrator would task a
technician with replacing a hub with a switch?- AThe hub did not provide PoE
- BThe hub had too many collisions
- CThe hub was out of ports
- DThe hub had a bad port
13Android smartphones are typically different from other smartphone devices in that:
- AAndroid devices use apps that are more secure than other devices.
- BAndroid devices use open source operating systems.
- CAndroid devices can only operate with a proprietary operating system.
- DAndroid devices can receive apps from different sources.
14A technician is installing Hyper-V and is getting an error that the software is not able to be
installed. Which of the following processor characteristics should be checked?- ACache size
- BVirtualization support
- CNumber of cores
- DHyperthreading
15USB 2.0 and which of the following ports share the same connector?
- AMicro USB 2.0
- BMini USB 2.0
- CMicro USB 3.0
- DUSB 3.0
16A customer wants to connect a laptop to a mobile device’s Internet for use in situations
where there is no Internet connectivity. Which of the following technologies would the
technician recommend to the customer?- AIR
- BNFC
- CHotspot
- DLightning
17A group of users need to connect directly to a printer with continuous access. Which of the
following connection types will achieve this?- ASerial
- BEthernet
- CUSB
- DeSATA
18A customer struggles with the small print of most smartphones. The customer still likes the
idea of using a smartphone for phone calls and work. Which of the following devices should
the technician recommend to the customer?- AA tablet
- BAn e-Reader
- CA phablet
- DA smart watch
19An employee wants to work more efficiently from home. The IT manager suggests the
employee consider purchasing a device that will allow use of monitor and input devices
with the work laptop. Which of the following devices is MOST suitable for this purpose?- ADocking station
- BSet-top box
- CKVM switch
- DUSB hub
20Which of the following is the form factor of a standard Parallel connector?
- ADB-9
- BDB-15
- CDB-25
- DDIN-6
21Legacy software needs to be installed on a netbook. Which of the following is MOST likely
needed in order to install the software?- ALightning port
- BBluetooth adapter
- CUSB optical drive
- DNFC chip
22A user is watching streaming video on a home network, but experiences buffering and
delays when there are too many people on the network. Which of the following is MOST
likely to resolve the issue?- ADisable SSID broadcast
- BSetup UPnP
- CEnable QoS
- DConfigure DMZ
23Ann, a user, wants to host a gaming server on her SOHO network. Which of the following
features on the SOHO router would need to be configured?- AChannels
- BDHCP
- CPort forwarding
- DFirmware
24A technician is building a workstation that will only be used to connect remotely to a server.
Which of the following types of PC configurations is BEST suited for this task?- AThin client
- BHome server PC
- CCAD workstation
- DAV workstation
25After a technician installs a video card, which of the following should the technician
configure NEXT?- AResolution
- BColors
- CDots per inch
- DRefresh rate
26Which of the following RAID types uses a drive mirroring algorithm? (Select TWO).
- ARAID 0
- BRAID 1
- CRAID 5
- DRAID 6
- ERAID 10
27Which of the following ports is used when accessing a website with SSL encryption?
- A22
- B80
- C110
- D443
28Which of the following is an advantage of using static IP addresses for a business?
- AHigh availability
- BSimplifies IP management
- CLower security risk
- DScalability for upgrades
29Which of the following adapters causes the LEAST amount of signal loss?
- AVGA to DVI
- BHDMI to VGA
- CDVI to HDMI
- DS-video to RCA
30A customer is building a high-end gaming PC and is seeking an appropriate power supply
unit. Which of the following feature-sets of a power supply should be installed? (Select
THREE).- AMini-ITX form factor
- BHigh number of connectors
- C24-pin main connector
- D20-pin main connector
- E350-450 watts of power
- FDual 12v rails
31Which of the following connections are typically on the external PC chassis? (Select TWO).
- AAGP
- BSAS
- CIEEE1394
- DeSATA
- EIDE
32When installing multiple SCSI drives in a system, which of the following is correct?
- AAll drives must have the same SCSI ID.
- BDrives will be automatically assigned an ID by the controller.
- CDrives in the same RAID array must have the same SCSI ID.
- DEach drive must have a different SCSI ID.
33A technician is asked to upgrade RAM in a laptop from 4GB to 8GB. Which of the following
should the technician do FIRST?- ADownload the newest motherboard drivers
- BEnable TPM
- CReview the vendor laptop documentation
- DFlash the BIOS
34A technician is installing a network-enabled security system that features IP-based
cameras. To access the system remotely, which of the following capabilities is MOST likely
to require configuration?- AVPN passthrough
- BQoS
- CStatic IPs
- DPort forwarding
35The technician would like to upgrade a workstation by adding a USB 3.0 card, and
updgarding the video card, sound card, and NIC. The technician is concerned about power
consumption by the expansion cards. Which of the following upgrades would MOST likely
require also upgrading the power supply?- AVideo card
- BUSB 3.0 card
- CSound card
- DNetwork card
36Which of the following uses a single connector to deliver both video and audio?
- ADVI
- BSerial
- CVGA
- DHDMI
37Which of the following interfaces are used to simultaneously transfer video and audio at
high rates?- AHDMI
- BDVI-D
- CS-Video
- DDVI-I
38Which of the following wireless technologies is LEAST likely to be intercepted by a third
party?- ANFC
- BBluetooth
- CWiFi
- DCellular
39A technician is troubleshooting an expansion card in a computer that allows the computer
to receive faxes over a VoIP line. The line connected to the expansion card is MOST likely
which of the following cable types?- ACoaxial
- BCAT3
- CCAT6
- DMulti-mode fiber
- ESingle-mode fiber
40A technician is notified that a laptop is not booting. It is discovered that there are no system
lights, sounds, or display when the power button is pressed. Which of the following should
the technician attempt FIRST in the troubleshooting process?- AConnect an external monitor into the laptop to determine if the LCD has failed.
- BBoot the system from either a boot CD or other removable media type.
- CDisconnect the AC and battery power and hold the power button for several seconds.
- DRemove any hard drives or optical drives, RAM, and any wireless cards or USB devices
from the laptop.
41A technician is notified of an inkjet printer not printing properly. The user’s computer has
the printer software loaded and is not displaying any errors. A test print was performed,
with one of the colors not printing properly. Which of the following would the technician
typically perform FIRST to resolve the issue?- AReplace cartridges
- BRun a cleaning page
- CClean heads
- DClean fuser assembly
42Which of the following devices does a technician need to calibrate as part of an
installation?- AMouse
- BTouch screen
- CKeyboard
- DVideo card
43Which of the following adapter types uses a 7-pin cable to transmit video signals?
- ARGB
- BS-Video
- CHDMI
- DDVI
44A technician is tasked with replacing all the APs in an office building for greater speeds.
The current location of APs allowed for total coverage of WiFi throughout the office. Which
of the following 802.11 standards should be used?- Aa
- Bac
- Cb
- Dg
- En
45After receiving a call from an executive, a technician walks into a meeting room to find that
the projector is not showing the screen of the executive’s laptop. The projector shows a
message that reads “No video signal”. Which of the following is the FIRST thing that the
technician should do?- AAdjust the laptop's screen brightness
- BReplace the projector's bulb
- CVerify the VGA cable is connected
- DEnsure secondary display is enabled
46A user wants to extend a PC’s capacity by connecting external devices. Which of the
following connectors will allow the user to accomplish this? (Select TWO).- AeSATA
- BIEEE 1394
- CSATA
- DEIDE
- EIDE
47Which of the following would typically require the use of a punchdown tool to connect a
cable to the network switch?- ARouter
- BRepeater
- CPatch panel
- DPoE injector
48A technician is required to connect a new cable to an open port on the patch panel. Which
of the following would the technician MOST likely use in this situation?- ALoopback tool
- BMultimeter
- CPunchdown tool
- DToner probe
49A user states there are multiple small black dots on an LCD screen. Which of the following
should be done to resolve the issue?- AReplace monitor.
- BReplace video card.
- CReplace video cable.
- DReplace power supply.
50Which of the following monitor technologies provide the widest viewing angle with rich
colors and consistent backlighting? (Select TWO).- ALight Emitting Diode
- BIn-Plane Switching
- CPlasma
- DTwisted Nematic
- ECold Cathode Fluorescent Lamp
51A technician needs to run a cable for a new computer and the requirement is CAT6. Which
of the following wiring connectors should the technician use when terminating the cable?- ABNC
- BRJ-12
- CRJ-45
- DST
- EF-connector
52The Chief Executive Officer (CEO) of a company has requested outside access to a server
within the company network so that sensitive documents can be worked on from home.
Which of the following is the MOST appropriate tool to give the CEO the requested
access?- AVNC
- BPort forwarding
- CPort triggering
- DVPN
53Joe, a customer, requests that the desktop system he is buying is able to be used at his
vacation home in another country, as well as his regular home. The technician is aware
that the country mentioned has different power requirements. Which of the following should
the technician ensure the desktop contains?- ADual voltage options
- BUPS
- CInverter
- DMicro-ATX connector
54The device that allows two different networks to communicate with one another is:
- Aa repeater.
- Ba hub.
- Ca router.
- Dan access point.
55The device that allows two different networks to communicate with one another is:
- Aa repeater.
- Ba hub.
- Ca router.
- Dan access point.
56A user already has 2 RAM modules in a 64-bit Windows 7 PC. Each is a 1GB DDR-
PC1600 RAM module. The user has 2 additional RAM modules that are each 2GB DDR-
PC800. Which of the following is true about the PC after installing the additional RAM
modules?- AThe system only accesses the pair of 2GB RAM modules
- BThe system accesses all RAM at 100MHz
- CThe system enables ECC on all RAM modules
- DThe system will not work as all RAM has to be equal sizes
57A customer states that when booting up the workstation, there is a message that says “no
operating system detected”; then, it continues to boot into the operating system. The
customer is preparing to modify files on a USB drive. Which of the following should a
technician perform to resolve the problem?- AReinstall the operating system to reinstall the hardware drivers.
- BModify the boot.ini within the operating system.
- CModify the boot sequence within the UEFI.
- DDisable the TPM chip to turn off data encryption.
58Which of the following is an advantage of UDP over TCP?
- AIt is connection based.
- BIt uses flow control.
- CIt transfers packets faster.
- DIt uses connection handshakes.
59Which of the following memory types is primarily used in laptops?
- ASDRAM
- BDDR2
- CECC
- DSODIMM
60The loud clicking noise coming from a faulty hard drive is MOST likely created by:
- Athe coil reversing polarity in an endless loop.
- Bone or more bad spindle motor bearings.
- Crepeated motion of the read/write head armature parallel to the platter.
- Dthe solid state read/write head scratching the platter surface.
61A user wants to implement a wireless router that will have the fastest data speeds and
operate over the 5GHz frequency. Which of the following standards should the user select?- A802.11a
- B802.11ac
- C802.11g
- D802.11n
62A machine receives an IP address starting with 169.254.x.x when which of the following
occurs?- AWhen the machine is using IPv6
- BWhen the next IP range begins with 169.253
- CWhen the DHCP server does not respond
- DWhen the operating system is Unix or Linux
63A technician is installing a wireless router to be used as an access point. The company
firewall will assign IP addresses to devices on the wireless network. Which of the following
settings does the technician need to disable on the wireless router to accomplish this?- ANAT
- BDMZ
- CPAT
- DDHCP
64Which of the following devices is primarily intended to provide 24/7 diagnostic and
biometric data regarding the user?- AFitness monitor
- Be-Reader
- CSmartwatch
- DSmartphone
65A user is reporting that a desktop monitor backlighting is very dim. Which of the following
should be performed FIRST when troubleshooting the problem?- AUpdate drivers
- BReseat the video card
- CUse OSD tools
- DReplace the monitor
66A technician is troubleshooting a desktop that is having intermittent issues with locking up
and system errors. The technician suspects that the problem might be that not enough
power is getting to the motherboard. Which of the following tools would a technician use to
determine if the hypothesis is correct?- APOST card
- BLoopback plug
- CMultimeter
- DCable tester
67There are 20 laptops in a room and they all need to connect wirelessly to the network.
Which of the following would be the BEST device to use?- ASwitch
- BRouter
- CAccess point
- DHub
Information
- Description
- Quiz on Untitled, created by Miguel Moreno on 24/02/2019.
- Author
- Miguel Moreno
- Language
- Español
- Views
- 0
- Tags
- Rating
- No ratings yet Rate this quiz