How could you reach the hotel information?

By clicking on the blue I after selecting hotel.

By clicking twice on the hotel name while searching for availability.

By clicking on the question mark next to room type while searching for availability.

Now imagine that your costumer wants to book a hotel stay for 5 nights and it's worth €1000 but he thinks that it is too expensive. What would you do first?

I would offer to become a NH Rewards member.

I would pass him through the hotel.

I would offer the rate without breakfast.

I would offer an Advance Purchase rate.

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ec.barranco 3 questions

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1How could you reach the hotel information?
1. ABy clicking on the blue I after selecting hotel.
2. BBy clicking twice on the hotel name while searching for availability.
3. CBy clicking on the question mark next to room type while searching for availability.
4. DAll answers are correct.
2Now imagine that your costumer wants to book a hotel stay for 5 nights and it's worth €1000 but he thinks that it is too expensive. What would you do first?
1. AI would offer to become a NH Rewards member.
2. BI would pass him through the hotel.
3. CI would offer the rate without breakfast.
4. DI would offer an Advance Purchase rate.
3In which conditions can we confirm & assign rooms? (2 answers are correct)
1. ASmoking room.
2. BDisable room.
3. CConnecting room.
4. DRoom with twin beds.

Description: Week Test!
Author: ec.barranco
Language: Español
Views: 22
Tags: central reservations office training department nh hotel group bu spain hotel information
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