Quiz
OSCM Exam 1
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Questions in this quiz (34)
1Which o f the following is NOT a characteristic of services?
- AIntangible
- BProduced and consumed simultaneously
- CUnique
- DStandardized product
- EAll of them are characteristics of services
2An operation manager is performing a factor-rating analysis to help her choose an outsourcing provider. She is focusing on three factors: A, B and C, with weights of .50, .20 and .30, respectively. She has scored one potential outsourcer, Ling services, on each of the factor using scale of 10-50. Ling services recived a score of 30 for factor A, 46 for factor B and 22 for factor C. What is the factor rating score for Ling Services?
- A98.0
- B32.7
- C21.8
- D29.2
- E30.8
3What are the three Ps in the triple bottom line of the three Ps?
- Apeople, planet and profit
- Bproduct, planet and profit
- Cpeople, planet and product
- Dpeople, product and profit
4Competing on differentiation is
- Aconcerned with reliability of scheduling
- Bbased upon low-cost leadership
- Cbased upon flexibility
- Dconcerned with uniqueness
- Econcerned with the product life cycle
5The ratio of all resources to the goods and services produced is referred as
- Amultifactor productivity
- Bproductivity growth
- Clabor productivity
- Dsingle-factor productivity
- Eall of above
6Which of the following is the Japanese term used to describe continuous improvement efforts?
- Akanban
- Bpoka-yoke
- Cheijunka
- Dkaizen
- Eall of above
7What is the UCL for the R chart
- A0.65
- B0.70
- C0.35
- D0.74
- E0.50
8What is the UCL for the x-bar chart
- A4.65
- B4.70
- C4.75
- D5.00
- E4.25
9What is the LCL for the x-bar chart
- A4.29
- B4.20
- C4.38
- D3.89
- E4.15
10Is the process in control?
- AYes, the x-bar and R values are inside the limits
- BNo, a few x-bar values are out the limits
- CNo, a few R values are out of the limits
- DNo, there are x-bar and R values out of the limits
11Which of the following is NOT a common TQM tool?
- Acheck sheets
- Bscatter diagrams
- Cqueuing models
- Dhistograms
- EPareto charts
12Which of these is not an advantage of outsourcing?
- Acost savings
- Bpotential creation of future competition
- Caccessing outside technology
- Dgaining outside expertise
13An operations manager is performing a factor rating analysis to help him choose an outsourcing provider. He is focusing on two factors: A and B, using weight of 75% for factor A and 25% for factor B. He has scored five different potential providers on both factors, using a scale of 1-5 with 1 representing the BEST score.
Based on the scores provided in the table, which provider should be chosen?
- AAlpha
- BBeta
- CGamma
- DPhi
- EOmega
14Gourmet Pretzels bake soft pretzels on an assembly line. It currently bakes 800 pretzels each 8 hour shift. If the the production is increased to 1080 pretzels each shift, then productivity will have increased by:
- A55%
- B50%
- C25%
- D67%
- E2.5%
15Productivity=Outputs/Inputs. Productivity Growth=(current-previous)/previous
The objective of a statistical process control (SPC) system is to- Aprovide statistical signal when assignable causes of variation are present
- Bprovide statistical signal when natural causes of variation are present
- Celiminate natural variations
- Dassess customer expectations
16The creation of Good and Services is refereed to as
- Aformation
- Btransformation
- Cproduction
- Ddesign
- Econtinuous improvement
17A device or technique that ensures production of a good unit every time is a
- Apoka-yoke
- Bcontrol chart
- Czero defect
- Dfail-safe
18Red Top Cab Company recives multiple complaints per day about driver beahavior. Over 9 days the owner recorded the number of calls to be 3, 0, 8, 9, 6, 7, 4, 9 and 8. What is the upper control limit for the 3-sigma c-chart?
- A13.35
- B8.45
- C24.00
- D0.00
- E9.03
19Lead time for computers is 7 days with daily demand of 5 computers and a safety stock of 1 day. Each kanban holds 8 computers. What is the correct number of kanbans?
- A4.5
- B1
- C5
- D7
- E8
20Lead time for computers is 5 days with daily demand of 25 and safety stock of 5 computers. If management wants to use 10 kanbans how many computers should each one hold?
- A25
- B1
- C5
- D10
- E13
21The Japanese call the practice of stopping production when a defect occurs
- Akanban
- Bjidoka
- Ckaizen
- Dpoka-yoke
22Which of the following words means continuous improvement in Japanese?
- Akanban
- Bjidoka
- Ckaizen
- Dpoka-yoke
23What is the cost to prepare a machine or process for production?
- Asetup cost
- Bholding cost
- Cpreparation cost
- Dordering cost
24Extra units that are held in inventory to reduce stock-outs are called
- Asafety stock
- Bdemand variance
- Creorder point
- Djust-in-time inventory
25Attribute inspection measures
- Asuch dimensions as weight, speed, size or strength to see if an item falls within an acceptable range
- Bif cause and effect are present
- Cwhether or not the product attributes conform to the inspectors personal tastes
- Dif the product is good or bad
26Which of the following is NOT a reason why domestic business operations decide to change to some form inter nation operation?
- Aimprove products
- Bimprove supply chain
- Cattract and retain global talent
- Dimprove operations
- Eall of them are reasons
27Which of the following is a characteristic of the maturity phase of the product life cycle?
- Aproducts are considered for termination
- Bcompetitors are well established
- Cproduct designs begin to stabilize
- Dproducts are"fine-tuned"
28Which of the following is NOT one of the three strategic approaches to competitive advantage?
- Aresponse
- Binnovation
- Cdifferentiation
- Dcost leadership
- Eall of them are strategic approaches
29Using the table, what is the probability that the project will take 16 or more weeks to complete
- A40%
- B50%
- C60%
- D70%
30Using the table, what is the probability of completing the project in 17 or fewer weeks?
- A75%
- B84%
- C90%
- D93%
31Using the table, whcich activity has the largest slack, and how large is that slack? Slack=LS-ES=LF-EF
- AActivity C; five weeks
- BActivity C; four weeks
- CActivity B; two weeks
- DActivity B; three weeks
32The economic activities that typically produce an intangible product are referred to as
- Aproducts
- Bphantoms
- Cservices
- Dgoods
- Eprototypes
33The critical path for the network activities shown above is _________ with duration____________.
- AA-D-E; 5
- BB-E; 6
- CB-D-E; 7
- DA-C-E; 10
- EB-C-E; 12
34Productivity increases when
- Ainputs increase while outputs remain the same.
- Binputs and outputs increase proportionately.
- Coutputs decrease while inputs remain the same.
- Dinputs decrease while outputs remain the same.
- Eall of above
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- 1 OSCM (Exam 1) Quiz on OSCM Exam 1, created by Jonas Molina on 16/02/2016.
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- Jonas Molina
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- Español
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