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Consumer mood and social environment factors

Uyen Do Englisch 4 Karten

Karten in diesem Stapel (4)

  1. 1consumer mood- a feeling state or a state of mind
    - a type of affect with no specific target
    - a person's current, subjectively experienced and non object-related emotion
    - can be affected by store design, music, compliments, gifts
  2. 2compared to emotions, moods are- a more typically unfocused, pre-existing state
    - generally lower in intensity
    - longer lasting
    - not as directly coupled with actions as emotions
  3. 3consumer mood has effects on- message and information process
    - perception
    - information recall
    - judgement of products
    - decisions about time and place to shop, and whether to shop with other
    duration of stay in shop
    - purchase decision
  4. 48 factors of social and cultural environments of consumers- group membership
    - social class
    - gender roles
    - society's culture
    - subculture
    - other cultures
    - opinion leaders
    -reference groups

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Karteikarten am Ohne Titel, erstellt von Uyen Do am 11/01/2015.
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