Ohne Titel

ISO 9001

It is based on the plan-do-check-act

Estab- lish, implement, monitor and measure their processes

Section 1—scope: specifies that the organization needs to meet customer and regulatory requirements

Section 2—normative reference:

provides normative references

Section 3—terms and definitions:

defines the terms used in the standard and highlights

Section 4—quality management system: describes the standard’s gen- eral requirements,

Section 5—management responsi- bility: requires management’s com- mitment to the QMS

Section 6—resource management:

provides the criteria needed to per-

Input (customer requirements)

form a job competently

Section 7—product realization:

defines the steps in product develop- ment.

Section 8—measurement, analysis and improvement: focuses on measur- ing, analyzing and improving the QMS

JOSÉ GUILLERMO GONZÁLEZ GONZÁLEZ

RI692867