productos devueltos

types of customers

The types of customers are classified as follows:

impulsive customerl

loyal or satisfied customers

A satisfied customer is defined as the degree to which a product or service meets their expectations. Loyalty goes one step further, as it assesses customers' willingness to do business with the company again.

Potential customer

This is a customer who, due to the characteristics of the product or service, can become a concurrent buyer; it can also be a customer who at the moment does not purchase the product or service but will probably purchase it in the very near future.

customer discounts

new customerl

It is a person who shows interest in acquiring or purchasing products or services offered by companies. In this way, each potential consumer will be able to initiate a relationship, which could become a recurring one.

The impulsive customer is one who is agitated and impatient. Their buying behavior tends to be unpredictable, which can make them a difficult type of customer to deal with. In addition, because they have little patience, if they encounter a complicated buying process, they may abandon the sale.

This is the customer who knows the purchasing value of your product and is interested in buying it but does not plan to buy it for the value at which you are offering it, this customer always asks for a discount or rebate.