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Training courses

Customer service

These courses will increase the company's prestige by improving communication with its customers.

Negotiation courses

Effective persuasive communication techniques will be taught and negotiation skills will be developed.

Teamwork

Courses that will improve personal and group management among employees that will generate more productive results.

Leadership

The development of effective leadership and negotiation skills is enhanced.

Sales Techniques

More innovative sales skills are developed that allow to interact effectively with customers to have an effective sale.

Motivational tools

Having a system of economic incentives, by rewarding employees for meeting the goals and objectives set.

Providing them with tools to grow professionally and be able to constantly acquire new skills.

Be flexible with employees who excel in their activities.

Offer physical benefits to outstanding employees, such as meal vouchers or mobility.

Verbally and publicly value employees' efforts.

Evaluation tools

Management by objectives

Results are measured qualitatively and quantitatively. With tools such as process and time tracking for each objective.

360-degree performance evaluation

This takes into account feedback from internal and external sources.

Performance by self-evaluation

The collaborator evaluates his or her own performance.

Evaluation by rating scale

A score is given to determine whether the objectives set were met.

1-on-1 meetings

It is more personal, with meetings between two people where they talk about their performance, fulfillment of objectives, among other topics.