Trust in Computing

Trust in Computing

1. a crucial element for interaction

   • ensures successful interaction
   • which helps to

2. motivation

   • willingness
     • competency
       • predictability
         • benevolence
           • reciprocity
             • honesty
               • Emotional perception
               • relates to
             • Social aspect of use
             • relates to
           • Social community of used artefact
           • relates to
         • Use outcome
         • relates to
       • Easy or difficult usability
       • relates to
     • User benefit
     • relates to
   • Ability to use
   • relates to

3. is created by

4. is seen as

5. has the goals to

   • improve user experience
   • create smoother operations
   • reduce risks and uncertainties
   • • results in 2 views
       • internal trust
         • a state of mind / changes over time
         • determines trust as
       • external trust
         • something that supports user decision at a specific time
         • determines trust as

6. has the goals to