Discover needs

Discover needs

1. Interviews

   • Do you communicate more with your family or coworkers with this applications?
   • Why do you use this apps?
   • If you use this app to communicate to your coworkers, why do you think is effective?
   • What kind of thing is blocking to take full advantage of this kind of communication?
   • How often do you use this kind of applications?

2. Discover

   • We find the problems that need to be solved by asking the things they don't like about the product
   • In the interviews we find what they want and also in the questions
   • We find their needs in the interviews by making a profile of the user

3. Ask

   • What you don't like about the product?
   • What do you expect to do in a messaging application?
   • What would you change in the current communication apps?
   • What features do you think a messaging app should have?

4. What to avoid

   • Do you like messaging applications?
   • What are your requirements for this type of app?
   • What do you want?