Project quality management

Project quality management

1. Plan Quality management

   • Inputs
     • Project Management Plan
       • Scope baseline
         • Project scope statement
           • Project description
         • Work breakdown structure
           • Deliverables and work packages
         • WBS dictionary
       • Schedule baseline
       • Cost baseline
       • Other management plans
         • Project quality
     • Stakeholder Register
     • Risk register
     • Requirement documentation
     • Enterprise environmental factors
       • Governmental agency regulations
       • Rules, standards and guidelines
     • Organizational process assets
       • Historical databases
       • Organizational quality policies
   • Tools and techniques
     • Cost-benefit analysis
       • Less rework, lower costs and increased profitability
     • Cost of quality
       • Cost of conformance
         • Prevention costs
         • Appraisal costs
       • Cost of nonconformance
         • Internal failure costs
         • External failure costs
     • Seven basic quality tools
       • Cause-and-effect diagrams
       • Flow charts
       • Checksheets
       • Pareto diagrams
       • Histograms
       • Control charts
       • Scatter diagrams
     • Benchmarking
     • Design of experiments
       • Statistical method for identifying which factors may influence specific variables
     • Statistical sampling
       • Involves choosing part of population of interest for inspection
     • Additional quality planning tools
       • Brainstorming
       • Force field analysis
       • Nominal group technique
       • Quality management and control tools
     • Meetings
   • Outputs
     • Quality management plan
       • How the organization´s quality policies will be implemented
     • Process improvement plan
       • Process boundaries
       • Process configuration
       • Process metrics
       • Targets for improved performance

2. Doy mi palabra que he realizado este mapa mental con integridad académica

3. Bibliografía: Project Management Institute. (2013). PROJECT QUALITY MANAGEMENT. En . A Guide to the Project Management Body of Knowledge (PMBOK 47 ® Guide) – Fifth Edition (227-242). Newton Square, Pennsylvania: Project Management Institute, Inc.