Best e-commerce site (EBAY)

Best e-commerce site (EBAY)

1. Ubiquity: You can access to eBay from everywhere, due to the fact it is a website. The only requirement is to have access to internet.

2. Global research: Everyone can make a commercial transaction on eBay. You only have to create an accountto start to enjoy the provided services. You can sell as well as buy.

3. Universal standards: eBay reduces for the customers the search costs and also the shippings standard costs depending of the amount of your purchase. Towards the universal standards, eBay has products avalable in certain countries and also different prices.

4. Information richness: The design is visual friendly. Pictures play a big role and also the site provides effective information such as the season's trends, daily deals, eBay trends and the most popular items in a different in different categories.

5. Interactivity: You can interact with the vendor directly and you also can look through the comments section and the given feedback that the customers write to help to improove the B2C relationship.

6. Information density: The given information is accurate and necessary for the customers. It includes: status of the item, avaliability and also if the vendor is currently away.

7. Personalization/customization: Is a feature currently used by eBay that allows to add items to your "favorites section" and to save your items' search.

8. Social technology: You can share the information of the item on sale on social media sites. You just have to copy and paste the link.

9. References: www.ebay.com

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