C1: TRAINING AND DEVELOPMENT

C1: TRAINING AND DEVELOPMENT

1. Training refers to a planned effort by a company to facilitate learning of job related competencies

2. Development refers to training as well as formal education job experience

3. T&D activities are providers by trainers, managers and in-house consultant and employee experts

4. TRAINING PROCESS :

   • 1) Conducting Needs Assessment
     • 2) Ensuring Employees Readiness for Training
       • 3) Creating a Learning Environment
         • 4) Ensuring Transfer Of Training
           • 5)Development an Evaluation Plan
             • 6) Selecting Training Method
               • 7) Monitoring and Evaluating Program

5. THERE ARE 9 FORCES INFLUENCING WORKING AND LEARNING

   • a) Economic cycle b) Globalization
     • c) Increase value placed on intangible assets and human capital d) Focus on link to business strategy
       • e) Changing demographics f) Talent Management
         • g) Customer service h) New technology i) High performance work systems