SAB7#79 Quality Concepts

SAB7#79 Quality Concepts

1. Gold Plating

   • Delivery extra functionality of compromised quality

2. Impact of poor quality

   • Increased costs, discouragement, increase risk, low customer satisfaction

3. Continuous improvement

   • - Plan-Do-Check-Act - Six Sigma,OPM3, CMMI

4. Preveno over inspection

   • The preventive cost is much less than the cost corrective

5. Just in time

   • Keep in inventory only what is needed / Inventory is 0

6. Marginal analysis

   • Find the point where the cost of caludad is still justified by the benefit to be received

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