SAB11#74_89_Quality_Process_I & Quality_Process_II

SAB11#74_89_Quality_Process_I & Quality_Process_II

1. PMI´s Philosophy

   • The PM should recommend improvements to the performing organization standars, polices and processes.
   • Quality should be checked before an activity or work package is completed.
   • The PM must spend time trying to improve quality
   • The PM must determine metrics to be used to measure quality before the project work begins
   • The PM must put in place a plan for continually improving processes
   • Some quality activities may be done by a quality assurance or quality control department

2. Plan Quality Management (P)

   • Planing Process Group OTHER TOOLS 1.statiscal sampling (sample size and process determined in planning )2. Quality checklists (creating in planning) 3. Cost- benefit analysis 4. Cost of quality5. Benchmarking 6. Design of experiments 7. Brainstorming 8. Nominal group technique9. Force field analisys
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   • Quality Management Plan - Process improvement Plan
   • Cause and effect diagram
   • Flowchart
   • Checksheet
   • Pareto diagram
   • Control Chart
   • Scatter diagram
   • Histogram

3. Perform Quality Assurance (E)

   • Executing Process Group OTHER TOOLS Diagrams such as Affinity diagrams, process decision program charts (PDPC), interrelationship digraphs, tree diagrams, prioritization matrices, activity network diagrams
   • Quality audits - Processes analysis
     • 1. Analysis project management and product development  2. Are identified activities that can improve 
   • Quality audits
   • Processes analysis

4. Control Quality (MC)

   • Monitoring and controlling process  group  OTHER TOOLS1.statiscal sampling (sample size and process determined in planning )2. Quality checklists (creating in planning) 3. Cost- benefit analysis 4. Cost of quality5. Benchmarking 6. Design of experiments 7. Brainstorming 8. Nominal group technique9. Force field analisys
   • Deliverables Vs Quality Management plan
     • monitors results of quality assurance to evaluate
   • Cause and effect diagram
   • Flowchart
   • Checksheet
   • Pareto diagram
   • Histogram
   • Control Chart
   • Scatter diagram

5. What is the quality?

   • the degree to which the project fulfills requirements

6. Project Scope Statement

7. Requirements documentation

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