Training and Development

Training and Development

1. Key concepts

   • Training
     • Teaching organizational members to perform their current jobs and helping them acquire the knowledge and skills
     • Tends to be used more often at lower levels in the organization.
   • Development
     • Focuses on building the knowledge and skills of organizational
     • Tends to be used more frequently with professionals and managers.

2. Types of Training

   • Classroom Instruction
     • Acquire knowledge and skills
     • Within the organization or out side it.
     • Use of videos and role-lays, materials, lectures, and group discussions.
   • On-the-job Training
     • Learning occurs in the work setting as employees perform their jobs.
     • Can be provided by coworkers or supervisors or take place as jobholders gain experience.

3. Types of Development

   • Includes additional activities such as varied work experiences and formal education
     • Varied Work Experiences
       • Understanding of many functions, products, and markets
       • Wide variety of job experiences.
       • Doing business in different countries.
     • Formal Education
       • Reimburse employees for tuition expenses for taking college courses
       • Develop employees for more challenging positions.
       • Learn from experts in business and management
       • Using distance learning to formally educate and develop employees.

4. Transfer of Training and Development

   • Promote transfer of the knowledge and skills to the actual work situation.
   • Trainees should be encouraged and expected to use their new expertise on the job.

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