key principals of effective business communication

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Wetta Joubert
Mindmap von Wetta Joubert, aktualisiert more than 1 year ago
Wetta Joubert
Erstellt von Wetta Joubert vor fast 6 Jahre
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Zusammenfassung der Ressource

key principals of effective business communication
  1. Importance of effective communication
    1. • Ensuring accuracy and speed in duties. • Developing good relationships . • Motivating, empowering and consulting with employees. • Persuading staff and clients to follow an idea. • promoting self-expression.
    2. The Communication process
      1. Harold Lasswell's communication process - Who? Says What? To Whom? In What Channel? With What Effect?
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