Appraisal Errors

Appraisal Errors

1. Definition

   • Appraisal errors are defined as being a reflection of our imperfect judgment of others. It is for this reason that it is important to understand these biases and take them into consideration when preparing a performance appraisal document.

2. Types

   • Halo Effect
   • Central Tendency
   • Leniency/Strictness Effect
   • Recent Behaviour Bias
   • Sequencing Effect
   • Personal Bias
   • Unclear Performance Standards
   • Similarity/Dissimilar Error

3. Causes

   • Human Imperfect Nature

4. When does it occur?

   • During the period when supervisors are appraising employees

5. Consequences

   • • Lower the employee’s morale
   • • Result in the worker quitting the job
   • • Develop and exhibit signs poor job satisfaction
   • • Employees may be on the verge of losing their jobs
   • • Less productive and motivated

6. How to avoid

   • • Train supervisors
   • • Develop accurate performance measures
   • • Be consistent
   • • Document and evaluate behaviours
   • • 360 Feedback as a Performance Appraisal
   • • Clear rating scale
   • • Study types of biases and errors
   • • Review employees documents before appraising
   • • Read perf. standards for all job duties and tasks employee is responsible for and compare the standards with the actual work