Appraisal Interview & Appraisal Errors

Appraisal Interview & Appraisal Errors

1. Interview

   • Define
     • Conducted by a supervisor to evaluate an employee
       • Discusses job expectations, work performance and possible areas of growth.
   • Purpose
     • Communicate appreciation for the employee’s contribution
     • Informing the employee of overall performance appraisal
     • Establish goals and objectives
     • Correct any performance weaknesses and build upon strengths.
   • Types
     • Satisfactory
       • Promotable
       • Not Promotable
     • Not satisfactory
       • Correctable
       • Not Correctable
   • Preparation
     • What
       • Employee documents
         • Personnel records, performance appraisal form, and position descriptions.
     • When
       • Schedule appointment time
     • Where
       • Private environment
     • How
       • Decide what to accomplish
   • How to conduct
     • Beginning
       • Establish rapport
     • During
       • Maintain objectivity
       • Encourage employee to speak
       • Give constructive criticism
       • Ask questions and listen
     • Closing
       • Summarise
       • Schedule follow up if necessary
   • When to conduct
     • 1 - 2 times a year
   • Interview Questions

2. Errors

   • Types
     • Recency
     • Personal bias
     • Leniency/Strictness
     • Halo effect
     • Stereotyping
     • Contrast
   • How to overcome
     • Review employee documents to gain a complete picture of past performance.
     • Read the performance standards for all the job duties and tasks for which the employee is responsible.
     • Compare the performance standards to actual work