Improving OP letter creation efficiency

Improving OP letter creation efficiency

1. Use letter templates on PAS

   • consultants type into PAS
   • Create standard letter templates on PAS

2. Hire more staff to turnaround letters quicker

   • Hire bank staff during busy periods
   • Hire additional medical secretaries in the team

3. Outsource letter transcription

   • outsource to local UK based companies
   • Outsource to companies outside the country

4. Replace analogue dictation with digital dictation

   • digital dictation without speech recognition
   • Digital Dictation with speech recognition