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Process Management and Continuous Improvement

190 resources created by 177 users

This Process Management and Continuous Improvement page on GoConqr gathers community-made mind maps, quizzes, flashcards and flowcharts, from process definitions and redesign to DMAIC, Kaizen, Six Sigma and the 5S system. It's built for university students and professional candidates practising process analysis and improvement, and for teachers after ready-made material. There are over 180 resources here, including more than 140 mind maps, 10 quizzes and 14 flashcard decks, made by over 160 contributors. Try a quiz to find your gaps, then explore the maps.

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Topics in Process Management and Continuous Improvement

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About Process Management and Continuous Improvement

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What the page covers

The resources here follow a path from what a process is to how it gets improved. Several mind maps define a process as a set of tasks that creates an outcome or customer value, and separate core, enabling and governing types. Others cover process redesign, workflow management, the product process matrix and high-level process design.

A second group covers improvement methods: DMAIC, Six Sigma, Kaizen, Lean Manufacturing, the "As Is/To Be" methodology and the Plan-Do-Check-Act Cycle.

Where to start

Begin with the flowchart showing the elements of a single process. It lays out inputs, outputs, activities, starting and end points, and the controls and check points used to monitor performance. Then open the mind maps titled Process and Types of Processes, which set out the core ideas in a few branches.

  1. Read the single-process flowchart.
  2. Browse the Process and Types of Processes maps.
  3. Move on to Business Process Improvement and Process Analysis.
  4. Finish with the DMAIC, Kaizen and Six Sigma maps.

Using quizzes and maps together

Read a map first, then test yourself. The quiz called CHL Chapter 14 Quiz asks about studying your own facility's or department's processes to find room for improvement. Feedback Control Loops and ONLINE TPM QUIZ add other angles. Where a quiz catches you out, go back to the matching map and read that branch again.

The flashcard decks suit short sessions. Process Analysis Flash Cards and Work Flow Analysis are good for terms, while Process Engineering Exam asks questions such as what is meant by plant and by equipment.

Where this unit sits

This unit belongs to the strand Work Methods and Continuous Improvement in Industrial engineering and quality. Most of the material is aimed at university students, with a smaller share for professional candidates, and teachers can use the maps and flowcharts as ready-made starting points.

Next step

Pick one method that is new to you, such as Kaizen, and work through its map and flowchart. Then make a few flashcards of your own to fix the steps in mind.

Frequently asked questions

Which resource should I open first?

Start with the flowchart that shows the elements of a single process. It names the inputs, outputs, activities, starting and end points and the check points used to monitor performance. After that, the mind maps called Process and Types of Processes give a quick overview of definitions and process types.

What do the mind maps cover?

There are over 140 mind maps. They cover process definitions, redesign, workflow management, the product process matrix and business process improvement. Others deal with methods such as DMAIC, Six Sigma, Kaizen, Lean Manufacturing, 5S and the As Is/To Be approach, so you can follow one idea across several maps.

Are there quizzes on this page?

Yes, there are 10 quizzes. They include CHL Chapter 14 Quiz on studying your own processes for improvement, Feedback Control Loops and ONLINE TPM QUIZ. Use them after reading a map to see which branches you still need to revisit.

Who are these resources for?

Mostly university students, with a smaller share for professional candidates, who want to practise process analysis and improvement methods. Teachers can also use the maps, flowcharts and decks as ready-made material. None of the listed resources mention a specific exam, so they work as general study support.

Are the resources free, and who made them?

Every resource listed here is free to open, study and take, with no account needed. They were made by GoConqr users, not by GoConqr itself, and over 160 contributors have added to this unit. A free account lets you save quiz scores and make your own material.

What if I cannot find a topic I need?

Try the related maps first, since methods such as DMAIC, Kaizen and Six Sigma overlap with process analysis and redesign. If a gap remains, you can build your own mind map, flashcards or quiz on it and keep it alongside the community material.

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